Sanford Manor

Positive Reviews:

• Under new management with visible improvements and a caring Director who actively teaches and helps staff. Noted for attention to small details that matter, especially for residents with late-stage dementia.
• Staff described as helpful, maintaining cleanliness and schedule adherence. Prompt in summoning EMS when necessary. Chosen for affordability and proximity to hospital.
• Facility praised for going above and beyond to help families and patients, receiving 100% positive feedback from many, including the reviewer.
• Staff found to be very friendly, with good food quality reported by a resident. Reviewer is satisfied and feels their loved one is in good hands.
• Sanford Manor described as adequate, with ongoing renovations and a responsive team. Facilities include a private room option, limited activities due to COVID-19, and efforts to upgrade the environment. Noted for quick admission process and good value for the cost.

Negative Reviews:

• Concerns raised about patient safety, cleanliness, and staff professionalism. Reports of residents attending appointments in unsanitary conditions, with a lack of communication and care from the staff.
• Issues with employment practices, including delayed payments, understaffing, and neglect in resident care. Allegations of improper medication handling and bedbugs present.
• Strong advisories against sending loved ones to the facility, with one reviewer expressing heartbreak for current residents.

Mixed Reviews:

• One reviewer, not requiring services, visited for a tour and provided neutral feedback about the dementia care unit's location and facilities.