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Royal Terrace Healthcare
1340 Highland Ave., Duarte, CA 91010
For Pricing & Availability
(800) 780-8101To Reach a Resident
(626) 256-4654Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Review Summary:
- One visitor reported a highly distressing incident involving their grandmother and inappropriate behavior by someone at the facility, describing the staff as odd and the facility as generally off-putting.
- Contrastingly, another review praises the kindness and dedication of the nurses and caretakers.
- A visitor who frequents the facility to see their uncle appreciates the 24/7 care provided, acknowledging the facility's appearance isn't top-notch but the staff's care compensates for it. They also noted positive feedback from others in the activity rooms.
- A job applicant shared an unsettling experience of hearing discriminatory remarks from the facility's Director of Nursing and Director of Staff Development regarding hiring practices, which left them feeling discriminated against.
- Another review details a negative experience where their relative was poorly treated, leading to multiple hospital visits. They reported a lack of responsiveness and accountability from the nursing and social work staff.
- There's a brief mention of staff rudeness from another reviewer, adding to the mixed feedback on the facility's personnel.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 30, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 58
Total current residents: 52
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-20 | 2022-02-07 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-01-20 | 2022-02-07 | E | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2022-01-20 | 2022-02-07 | E | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2022-01-20 | 2022-02-07 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2022-01-20 | 2022-02-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-18 | 2020-01-31 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-12-18 | 2020-01-31 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-12-18 | 2020-01-31 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2019-12-18 | 2020-01-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2019-12-18 | 2020-01-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-12-01 | 2018-12-19 | E | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2018-12-01 | 2018-12-19 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2018-12-01 | 2018-12-19 | F | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2018-12-01 | 2018-12-19 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-01 | 2018-12-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-21 | 2022-03-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-21 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-01-21 | 2022-03-01 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-21 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-21 | 2022-03-01 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-01-21 | 2022-03-01 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-01-21 | 2022-03-01 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-01-21 | 2022-03-01 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2022-01-21 | 2022-03-01 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-01-21 | 2022-03-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-30 | 2022-07-12 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-06-17 | 2022-06-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-26 | 2022-06-11 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-16 | 2022-06-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-10 | 2022-01-20 | L | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-10 | 2022-01-20 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-10 | 2022-01-20 | L | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| 2021-12-09 | 2022-03-07 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-12-09 | 2022-03-07 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2019-12-05 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-12-05 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-05 | 2020-02-04 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-12-05 | 2020-02-04 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2019-12-05 | 2020-02-04 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-12-05 | 2020-02-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-12-05 | 2020-02-04 | B | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-05 | 2020-02-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-05 | 2020-02-04 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2018-12-02 | 2018-12-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-12-02 | 2018-12-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-12-02 | 2018-12-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-12-02 | 2018-12-20 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-12-02 | 2018-12-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-12-02 | 2018-12-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-12-02 | 2018-12-20 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-12-02 | 2018-12-20 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-12-02 | 2018-12-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-02 | 2018-12-20 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2018-12-02 | 2018-12-20 | B | Environmental Deficiencies | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. |
| 2018-12-02 | 2018-12-20 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-06-15 | $10,000 |
What is in the Neighborhood
- The closest city is Duarte which is 0.7 miles away and has a population of 21,990 (small town).
- The average income is $61,622, which is average compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 58
- Average Temperature: 70.5
- Day Breakdown: The area gets 43 days of rain and 321 days of sun
- Precipitation: 0.4 inches a year
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Grocery Outlet
0.6 miles awaySmart & Final Extra!
0.8 miles awayALDI
1.4 miles awayVons
2.2 miles awayCostco
2.3 miles awayTransportation
Duarte/City of Hope
0.3 miles awayBus Stations
Foothill Transit 272
0.1 miles awayFoothill Transit 860, 861
0.1 miles awayFoothill Transit 187, 861
0.2 miles awayFoothill Transit 187, 272, 860
0.2 miles awayFoothill Transit 860
0.2 miles awayBanks
Wells Fargo
0.7 miles awayOpus Bank
2.1 miles awayPacTrans Federal Credit Union
2.1 miles awayBank of America
2.1 miles awayCitibank
2.2 miles awayHospitals
City of Hope
0.4 miles awayHelford Clinical Research Hospital
0.7 miles awayMonrovia Memorial Hospital
1.7 miles awaySierra View Care Center
3.0 miles awayMethodist Hospital of Southern California
4.2 miles awayPharmacies
CVS Pharmacy
1.0 miles awayWalgreens
2.5 miles awaySierra pharmacy
5.4 miles awayRite Aid
6.1 miles awayDentists
West Coast Dental
2.3 miles awayMonrovia Modern Dentistry
2.5 miles awayDental Office
3.4 miles awayDr. James Crabtree
3.6 miles awayBright Now! Dental
4.2 miles awayParks
Northview Park
0.1 miles awayThird Street Park
0.3 miles awayDuarte Sports Park
0.4 miles awayDuarte Park
0.4 miles awayPioneer Park
0.5 miles awayPlaces of Worship
Thien Hau Temple
16.6 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
16.6 miles awayWilshire Boulevard Temple
20.1 miles awayShopping
Buena Vista Marketspace
0.7 miles awayWestfield Santa Anita Mall
4.7 miles awayPlaza West Covina
4.9 miles awayWalmart
9.1 miles awayThe Colonnade Mall
9.5 miles awayCulture
Performing Arts Center
4.2 miles awayampitheater
4.4 miles awayHaugh Performing Arts Center
4.5 miles awayCreative Arts Group
5.3 miles awayAmphitheater
5.5 miles awayRestaurants
Morralito
0.5 miles awayThe Old Spaghetti Factory
0.7 miles awayMongolian Barbeque
0.8 miles awayDenny's
1.0 miles awayIHOP
1.1 miles awayGet exact pricing & check availability
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