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Royal Palms Post Acute

630 W. Broadway, Glendale, CA 91204

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(818) 247-3395

Estimated Pricing

Studio
Estimated $8,687

Price Comparison

  • Average City Price: $7,259
  • Average State Price: $7,474
  • Average National Price: $7,508



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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Glendale


    Community Reviews

    6
    Royal Palms Post Acute
    Based on My Caring Plan's proprietary scoring, including 24 reviews across the web

    Ranking

  • Ranking in City: 24 out of 28 communities in Glendale
  • Ranking in State: 2868 out of 3259 communities in CA
  • Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • EMT witnessed staff laughing at and disrespecting a mentally ill patient, with poor communication and disrespect towards emergency services.
    • Facility described as having a terrible odor, with reports of neglect leading to sores and poor hygiene. Complaints about specific staff behavior and accusations of illegal worker employment.
    • Issues with the release of medical records, indicating poor communication and lack of care for patient well-being.
    • Claims of negligence, incompetence, and a call for state intervention due to mishandling and poor care of patients.
    • Allegations of incompetent treatment of chronically ill patients, HIPAA violations, and sub-par healthcare.
    • Reports of poor patient handling, unorganized staff, and failure to adhere to COVID-19 protocols.
    • Described as a terrible nursing home with an overwhelming odor, neglect, and mistreatment of patients.
    • Personal account of being yelled at by a nursing supervisor, indicating a hostile environment.
    • Former employee expresses disappointment in management, claiming poor treatment of staff and inadequate work environment leading to poor patient care.

    Positive Reviews:

    • Praise for great management and caring staff.
    • General positive sentiment with a "Very nice" comment.
    • Recognition for not being a bad place for coherent individuals.
    • Commendation for the staff's improved handling of patients and excellent follow-up after discharge.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    IV Therapy

    Wound Care Program

    Pain Management

    Medical Equipment

    Diabetic Care Management



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 26, 1968
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 140
    Total current residents: 119
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 12
    Number of substantiated complaints: 11
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-02-20 2020-03-18 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-02-26 2019-03-26 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-02-26 2019-03-26 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-02-26 2019-03-26 E Smoke Deficiencies Construct fire resistant interior walls.
    2019-02-26 2019-03-26 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-02-26 2019-03-26 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-02-26 2019-03-26 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-03 2023-03-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-03-03 2023-03-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-01-11 2023-02-10 G Resident Assessment and Care Planning Deficiencies Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    2023-01-11 2023-02-10 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-01-11 2023-02-10 G Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2022-12-01 2022-12-20 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-12-01 2022-12-20 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-01-07 2022-02-09 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-01-07 2022-02-09 D Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2022-01-07 2022-02-09 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-01-07 2022-02-09 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-07 2022-02-09 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-01-07 2022-02-09 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-01-07 2022-02-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-07 2022-02-09 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-01-07 2022-02-09 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-01-07 2022-02-09 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2022-01-07 2022-02-09 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-01-07 2022-02-09 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-07 2022-02-09 D Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2022-07-06 2022-07-22 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-25 2022-07-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-13 2022-04-13 D Administration Deficiencies Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    2022-01-04 2022-01-26 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2020-02-16 2020-03-19 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-02-16 2020-03-19 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-02-16 2020-03-19 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2020-02-16 2020-03-19 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-02-16 2020-03-19 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-02-16 2020-03-19 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-02-16 2020-03-19 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2020-02-16 2020-03-19 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2020-02-16 2020-03-19 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-02-16 2020-03-19 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2020-02-16 2020-03-19 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-02-16 2020-03-19 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2020-02-16 2020-03-19 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2020-02-16 2020-03-19 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-02-16 2020-03-19 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-02-16 2020-03-19 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-16 2020-03-19 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-02-16 2020-03-19 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-02-16 2020-03-19 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2020-02-16 2020-03-19 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2020-02-16 2020-03-19 E Environmental Deficiencies Have policies on smoking.
    2020-11-05 2020-12-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-24 2020-10-09 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-09-24 2020-10-09 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-18 2021-01-31 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-10-21 2020-11-04 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-10-20 2021-01-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-10-16 2020-11-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-15 2020-10-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-14 2020-10-21 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-02-22 2019-03-27 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-02-22 2019-03-27 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-02-22 2019-03-27 B Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2019-02-22 2019-03-27 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-02-22 2019-03-27 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-02-22 2019-03-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-02-22 2019-03-27 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-02-22 2019-03-27 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-02-22 2019-03-27 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-02-22 2019-03-27 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-02-22 2019-03-27 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-02-22 2019-03-27 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-02-22 2019-03-27 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-02-22 2019-03-27 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2019-02-22 2019-03-27 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-02-22 2019-03-27 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-02-22 2019-03-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-02-22 2019-03-27 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2019-02-22 2019-03-27 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2019-02-22 2019-03-27 D Environmental Deficiencies Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

    Fines

    Fine Date Fine Amount
    2020-07-15 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Glendale which is 0.8 miles away and has a population of 201,020 (small city).
    • The average income is $51,767, which is low compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 59
      • Average Temperature: 70.3
      • Day Breakdown: The area gets 48 days of rain and 316 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 42.1 years old, very high compared to other cities.
    • 2.21% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 55.47% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 18% Asian, 2% Black or African-American, 13% Hispanic or Latino, and 65% White.

    Health and Safety Overview
    • The crime rate is 1.09 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.14 incidents per 100 people
      • Property Crime: 0.57 incidents per 100 people
      • Drug-Related Crime: 0.21 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Corner Market
    0.4 miles away
    Sipan market & deli
    0.6 miles away
    Ralphs
    1.1 miles away
    Costco
    1.2 miles away
    Trader Joe's
    1.2 miles away

    Transportation

    Glendale
    1.7 miles away

    Bus Stations

    Broadway & Brand (Metro 201 Southbound)
    0.7 miles away
    Central-Lomita
    0.7 miles away
    Brand and Broadway (Metro 92)
    0.7 miles away
    Broadway & Brand (Metro 201 Northbound)
    0.7 miles away
    Brand & Colorado (Metro 92, 183)
    0.8 miles away

    Banks

    Citibank
    0.7 miles away
    Bank of America
    0.7 miles away
    East West Bank
    0.7 miles away
    Comerica Bank
    0.9 miles away
    Wells Fargo
    0.9 miles away

    Hospitals

    Glendale Memorial Hospital
    1.4 miles away
    Glendale Adventist Medical Center
    2.0 miles away
    Providence Saint Joseph Medical Center
    3.5 miles away
    Kaiser Permanente Los Angeles Medical Center
    3.6 miles away
    Children's Hospital Los Angeles
    3.6 miles away

    Pharmacies

    CVS Pharmacy
    0.5 miles away
    Riley's
    0.7 miles away
    Hope specialty pharmacy
    0.8 miles away
    Walgreens
    1.2 miles away
    Rite Aid
    1.5 miles away

    Dentists

    Children's Dental Group
    2.4 miles away
    Hom, Edward DDS
    3.1 miles away
    Almario Efma DDS
    3.3 miles away
    MP Bernardo Dentist
    3.6 miles away
    Mike Asatrayan DDS
    3.9 miles away

    Parks

    Harvard Mini Park
    0.3 miles away
    Milford Mini Park
    0.4 miles away
    Pacific Park
    0.5 miles away
    Pacific Park Pool
    0.5 miles away
    The Green
    0.6 miles away

    Places of Worship

    Thien Hau Temple
    6.0 miles away
    Wilshire Boulevard Temple
    6.2 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    6.3 miles away

    Shopping

    Glendale Galleria
    0.5 miles away
    The Americana at Brand
    0.6 miles away
    The Exchange
    0.7 miles away
    Glendale Marketplace
    0.7 miles away
    Eagle Rock Plaza
    2.4 miles away

    Culture

    Glendale Center Theater
    0.7 miles away
    Roslin Art Gallery
    0.7 miles away
    Alex Theatre
    0.7 miles away
    Streamline Moderne gas station
    1.7 miles away
    Calvary Auditorium
    1.8 miles away

    Restaurants

    Lucky 7 Pizza
    0.3 miles away
    Everest
    0.6 miles away
    The Cheesecake Factory
    0.6 miles away
    Tep Thai
    0.6 miles away
    Teriyaki Me!
    0.6 miles away

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    Google map of Royal Palms Post Acute

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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