📞 Call for pricing and availability: (800) 780-8101
Royal Norwell Nursing & Rehabilitation Center
329 Washington Street, Norwell, MA 02061
For Pricing & Availability
(800) 780-8101To Reach a Resident
(781) 659-4901Estimated Pricing
Price Comparison
Royal Norwell Nursing & Rehabilitation Center Description
Royal Norwell Nursing & Rehabilitation Center is located on South Shore’s route-53 in Norwell, providing easy access for families and residents in the neighboring towns from Plymouth to Boston. Formerly Norwell Knoll, Royal acquired the facility in December of 2013. We are proud to increase our care capabilities on the South Shore. Please continue to visit our website to keep up-to-date as we bring our acclaimed programs, renovations, and services to this new service area.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Norwell
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Norwell
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture, with many highlighting the positive aspects of care, professionalism, and the environment, while others express serious concerns and dissatisfaction.
- Several reviewers praised the caregivers, staff, therapy team, and nurses for their patience, professionalism, and compassionate care. The holistic approach to transitioning back home and the assistance in setting up home services were particularly appreciated.
- Many expressed satisfaction with the rehab services, mentioning the excellent clinical team, the friendly and inviting atmosphere, and the quality of the food. The private rooms and cleanliness of the facility were also highlighted as positive aspects.
- Some reviewers specifically recommended the facility for rehab stays, citing their personal experiences or the care received by family members. The staff's attentiveness, the variety of activities, and the overall environment were mentioned as reasons for their recommendations.
- However, there were serious complaints regarding the care and management at the facility. One reviewer reported a tragic incident where their grandmother, who was supposed to be under safe monitoring, fell and passed away. Another expressed dissatisfaction with the management's response to concerns and the professional conduct of the nursing director.
- Concerns were also raised about the facility's ability to handle dementia patients, with one reviewer stating that their mother was frequently sent to the hospital without proper communication or care for her condition.
- Another critical review mentioned the appalling work by the CNAs in the Alzheimer's unit, highlighting issues with language barriers, neglect, and lack of attentive care.
Overall, while many reviews are positive, praising the staff and the quality of care, there are significant concerns about safety, management, and the facility's ability to care for patients with specific needs such as dementia. Prospective residents and their families should consider these reviews carefully when making decisions about care.
Reviews
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Health
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 86
Total current residents: 70
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-05-04 | 2021-05-12 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-05-04 | 2021-05-12 | E | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-05-04 | 2021-05-21 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-05-04 | 2021-05-14 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-05-04 | 2021-05-28 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-05-04 | 2021-05-18 | C | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-04 | 2021-05-28 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-05-04 | 2021-06-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-09-20 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-09-20 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-09-20 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2018-09-20 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-09-20 | 2018-10-24 | B | Construction Deficiencies | Meet other general requirements. |
| 2018-09-20 | 2018-10-26 | C | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-09-20 | 2018-09-27 | C | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-09-20 | 2018-10-08 | C | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2018-09-20 | 2018-10-08 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-09-20 | 2018-10-09 | B | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-09-20 | 2018-10-01 | B | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-09-20 | 2018-10-02 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-09-20 | 2018-10-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-28 | 2021-06-01 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-04-28 | 2021-06-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2021-04-28 | 2021-06-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-04-28 | 2021-06-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-04-28 | 2021-06-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-04-28 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-28 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-04-28 | 2021-06-01 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-28 | 2021-06-01 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-04-28 | 2021-06-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-04-28 | 2021-06-01 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2021-04-28 | 2021-06-01 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2021-04-28 | 2021-06-01 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-28 | 2021-06-01 | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-04-28 | 2021-06-01 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-04-28 | 2021-06-01 | E | Environmental Deficiencies | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. |
| 2022-07-12 | 2022-08-05 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2019-10-08 | 2019-10-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-10-08 | 2019-10-11 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-10-08 | 2019-10-10 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-10-08 | 2019-10-10 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-10-08 | 2019-11-29 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-10-08 | 2019-10-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-10-08 | 2019-12-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-10-08 | 2019-10-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-10-08 | 2019-12-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-10-08 | 2019-10-14 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-10-08 | 2019-10-08 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-10-08 | 2019-11-22 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2019-10-08 | 2019-10-18 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-09-21 | 2018-10-30 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2018-09-21 | 2018-10-30 | E | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2018-09-21 | 2018-10-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-09-21 | 2018-10-30 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-09-21 | 2018-10-30 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-09-21 | 2018-10-30 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-09-21 | 2018-10-30 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-09-21 | 2018-10-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-21 | 2018-10-30 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-09-21 | 2018-10-30 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-09-21 | 2018-10-30 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-09-13 | $12,005 |
| 2019-03-19 | $30,323 |
| 2022-02-21 | $658 |
What is in the Neighborhood
- The closest city is Rockland which is 3.5 miles away and has a population of 17,982 (small town).
- The average income is $230,587, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 33
- Average Temperature: 53.5
- Day Breakdown: The area gets 131 days of rain, 31 days of snow and 201 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 1.12 per 100 people which is very low compared to other cities.
- Violent Crime: 0.17 incidents per 100 people
- Property Crime: 0.67 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 79.95 years old, which is high compared to other zip codes.
- Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
0.6 miles awayThe Big Y
1.2 miles awayShaws
3.8 miles awayWhole Foods Market
4.7 miles awayWalmart
4.8 miles awayNone Found
Bus Stations
851 Pleasant St
3.9 miles awayPleasant St @ Colonels Dr
4.0 miles away1197 Washington St
4.0 miles awayMutton Lane @ Old Stone Way
4.0 miles away100 Mutton Lane
4.1 miles awayBanks
Eastern Bank
1.0 miles awaySantander
1.1 miles awayCitizens Bank
1.2 miles awayRockland Trust
1.3 miles awayHingham Savings
1.5 miles awayHospitals
South Shore Hospital
4.6 miles awayPembroke Hospital
6.8 miles awayQuincy Mental Health Center
7.9 miles awayEncompass Health Rehabilitation Hospital of Braintree
8.2 miles awaySignature Healthcare Brockton Hospital
8.3 miles awayPharmacies
CVS
4.1 miles awayOlden's Pharmacy
4.5 miles awayCVS Pharmacy
4.7 miles awayWalgreens
4.8 miles awayScituate Health Mart Pharmacy
5.5 miles awayDentists
Dentistry for Chickens
1.2 miles awayAspire Dental Health of Weymouth
4.8 miles awaySouth Shore Dentistry
4.9 miles awayStetson Dental Care
5.0 miles awayFreeman Dental Associates
5.1 miles awayParks
Jacobs Pond Conservation Area
0.2 miles awaySouth Shore Natural Science Center
1.0 miles awayPond St Conservation Land
1.2 miles awayHatch Lots Conservation Area
1.2 miles awaySouth Shore Natural Sci. Ctr.
1.2 miles awayPlaces of Worship
First Baptist Church
5.7 miles awayFirst Trinitarian Congregational Church
5.9 miles awayUnited First Parish Church
9.4 miles awayKings Chapel
16.8 miles awaySt. Leonard's Church
17.0 miles awayShopping
Tooth Boss Plaza
4.7 miles awayRoyal Shops
4.8 miles awaySouth Shore Plaza
8.9 miles awayWestgate Mall
10.6 miles awayPlanet Fitness Plaza
12.7 miles awayCulture
North River Theatre & Comm Clb
4.1 miles awayThe Ellis House
5.4 miles awaySouth Shore Conservatory
5.5 miles awayThe Makery Sewing Studio
5.6 miles awaySouth Shore Music Circus
5.8 miles awayRestaurants
Eating Establishment
0.8 miles awayCedar Café
1.0 miles awayBoston Pizza
1.1 miles awayLobster Pot
1.2 miles awayLittle Carmens
1.2 miles awayGet exact pricing & check availability
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