Rogers Memorial Hospital West Allis Recovery Ctr

The reviews for the facility are mixed, with some patients and family members expressing dissatisfaction with the staff's attitude and lack of empathy, particularly for those seeking help with opioid addiction and mental health issues. Concerns were raised about the staff's professionalism and the need for better training in empathy.

However, other reviews highlight positive experiences, noting the staff's hard work and ability to manage a variety of issues effectively. Some patients felt their stay was instrumental in their journey towards health, appreciating the diagnosis and tools provided for long-term benefit.

There were complaints about the facility's environment, comparing it unfavorably to a jail and criticizing the quality of food and comfort of the beds. Additionally, some reviews pointed out a lack of support for parents and poor customer service, particularly in handling lost items and providing information.

On a more positive note, some patients shared memorable experiences, forming strong bonds with staff and other patients, and engaging in activities that helped improve their mental state. Despite the mixed reviews on the facility's amenities and some staff members, there were moments of genuine care and support that stood out to patients.

Overall, the reviews suggest a range of experiences, from highly negative to profoundly positive, indicating that the facility's impact varies greatly among individuals. While some found the environment and staff lacking, others appreciated the support and treatment they received, highlighting the complexity of personal experiences in healthcare settings.