Robynwood Assisted Living

Positive Reviews:

• Visitors and residents have praised Robynwood Assisted Living for its friendly and personable staff, noting their thoroughness in tours and willingness to answer questions without rushing.
• The facility offers a variety of activities, including a salon and various recreational events, contributing to a caring and engaging environment.
• Robynwood is described as having a compassionate and caring staff, creating a home-like atmosphere within a grand Victorian setting in Upstate NY.
• Many appreciate the welcoming staff, the Victorian home aesthetics, and are looking forward to the gardens in spring.
• The smaller size of the facility is seen as a benefit, allowing for more attention to residents and a comfortable environment. The staff is praised for treating residents with utmost respect.
• Compared to other facilities, Robynwood is seen as slightly above average, with a pleasant cosmetic appearance and a staff that, despite being occasionally burdened, strives to keep the environment lively and engaging.

Negative Reviews:

• Some reviews express dissatisfaction, mentioning a decline in the facility's cleanliness, quality of food, and heating system. There are also concerns about honesty towards employees, residents, and their families.
• One review notes that while the staff appears well-trained, they sometimes lack patience and that some residents might benefit from a more care-intensive facility.

Overall:

Robynwood Assisted Living receives mixed reviews, with many highlighting the caring staff, variety of activities, and the facility's charming Victorian setting. However, there are concerns about the facility's maintenance and honesty in communication. The smaller size of Robynwood is generally seen as a positive, fostering a more attentive and comfortable environment for residents.