River Valley Skilled Nursing And Therapy

Reviews of the facility present a mixed picture, with some expressing significant concerns and others praising the staff and environment.

• Several reviewers have raised serious issues, including the mishandling of personal belongings, lack of adherence to rules, and inadequate care leading to health complications. Complaints include staff being rude, poor management, and a lack of fresh food options.
• On the positive side, many reviews highlight the caring and compassionate nature of the staff. The new management, including the ADON and DON, received specific praise for their straightforward and caring approach. The facility is recommended by some for its kind and compassionate staff, and the environment is described as friendly and family-like by employees.
• Concerns about cleanliness and the smell of urine were noted, alongside criticisms of how room assignments are managed and the accuracy of information provided to prospective residents.
• Several staff members, including Diana Pineda, Blake, Chelsea, and others, are mentioned positively for their dedication and positive impact on both residents and the workplace environment.
• Some reviews express satisfaction with the care provided to their loved ones, noting improvements in their conditions and praising the facility for its supportive atmosphere.

In summary, while there are significant concerns about certain aspects of care and management, there is also a strong sense of community and dedication among some staff members. Prospective residents and their families may want to consider these varied experiences when making decisions about care.