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Richfield Recovery & Care Center
3615 West Main Street, Salem, VA 24153
For Pricing & Availability
(800) 780-8101To Reach a Resident
(540) 380-4500Estimated Pricing
Price Comparison
Richfield Recovery & Care Center Description
Richfield Living is a not-for-profit senior living and healthcare community with locations in Salem and Roanoke which offers resort-like living and short-term rehabilitation. Our focus is on individual wellness in a household setting for long-term care, memory care, and assisted care with a “person-first” model. Now featuring an exciting new 55+ senior apartment development and Town Center on our Salem campus.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Salem
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Salem
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Salem
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Richfield Health has received a mix of reviews from former patients and family members. Many highlight the friendliness, professionalism, and caring nature of the nursing staff, as well as the quality of the food and dietary services. The rehabilitation services have been praised for providing a positive and beneficial start to recovery, especially after surgeries such as knee replacements. The staff, including case workers and therapists, have been commended for their tireless efforts in supporting patients' transitions back to independent living or towards successful recovery.
However, there are significant concerns raised by some reviewers. Issues include a lack of proper care and attention to patients, with one reviewer detailing a distressing experience regarding the handling of patient rights and communication barriers imposed by the administration. Another review criticizes the facility for nearly endangering a patient's life due to neglect and inadequate response to a medical emergency. Concerns about the facility being understaffed and focused more on expansion than on current residents and staff welfare have also been mentioned. Additionally, some reviews express dissatisfaction with the overall management and treatment of residents and employees, suggesting a decline in the quality of care and work environment.
While there are positive testimonials recommending Richfield for its community atmosphere, rehabilitation services, and caring staff, there are also strong advisories against choosing the facility due to negative experiences related to patient care, staff responsiveness, and administrative practices. Prospective residents and employees are encouraged to consider these mixed reviews carefully.
Reviews
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Richfield Recovery & Care Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 112
Total current residents: 102
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $4893
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-14 | 2023-04-10 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2023-02-14 | 2023-06-06 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-02-14 | 2023-04-10 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-02-14 | 2023-04-10 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2023-02-14 | 2023-06-06 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-02-14 | 2023-06-06 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-02-14 | 2023-04-10 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-02-14 | 2023-06-06 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-02-14 | 2023-04-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-02-08 | 2023-03-22 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-08-06 | 2021-09-23 | E | Egress Deficiencies | Provide rooms that can be unlocked from inside without a key. |
| 2021-08-06 | 2021-09-23 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-08-06 | 2021-11-10 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-08-06 | 2021-11-10 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-08-06 | 2021-11-10 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-08-06 | 2021-11-10 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-08-06 | 2021-11-10 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-08-06 | 2021-12-14 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-08-06 | 2021-11-10 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2021-08-06 | 2021-11-10 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-08-06 | 2021-11-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-28 | 2019-01-24 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-11-28 | 2019-01-24 | F | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2018-11-28 | 2019-01-24 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-11-28 | 2019-01-24 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2018-11-28 | 2019-01-24 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-11-28 | 2019-01-24 | F | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2018-11-28 | 2019-01-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2018-11-28 | 2019-01-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-11-28 | 2019-01-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2023-02-28 | $3,145 |
| 2023-03-20 | $1,748 |
What is in the Neighborhood
- The closest city is Salem which is 4.0 miles away and has a population of 25,432 (mid sized town).
- The average income is $67,694, which is high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 36
- Average Temperature: 58.7
- Day Breakdown: The area gets 155 days of rain, 10 days of snow and 199 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 4.68 per 100 people which is high compared to other cities.
- Violent Crime: 1.12 incidents per 100 people
- Property Crime: 2.47 incidents per 100 people
- Drug-Related Crime: 0.53 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
1.9 miles awayWalmart Supercenter
2.1 miles awayKroger
2.5 miles awayJ&L Oriental Food Mart
7.7 miles awayAsian Grocer
9.0 miles awayTransportation
Roanoke
10.2 miles awayBus Stations
Smart Bus
9.1 miles awayAscot/Hampton
15.3 miles awayAscot/Harding Westbound
15.3 miles awayAscot/Harding Eastbound
15.3 miles awayHarding/Roanoke Eastbound
15.4 miles awayBanks
Woodforest National Bank
2.1 miles awayBB&T
2.5 miles awaySunTrust
2.6 miles awayWells Fargo
3.7 miles awayBank of America
8.6 miles awayHospitals
LewisGale Medical Center
5.2 miles awaySalem Veterans Affairs Medical Center
5.5 miles awayCatawba Hospital
7.7 miles awayCarilion Roanoke Community Hospital
10.2 miles awayCarilion Roanoke Memorial Hospital
10.2 miles awayPharmacies
Walgreens
2.2 miles awayCVS Pharmacy
3.5 miles awayKroger Pharmacy
7.3 miles awayKroger Pharmacy Drive Thru
9.2 miles awayCVS
13.4 miles awayDentists
Zachary Law DDS and Associates
13.3 miles awayNew River Valley Dental
15.9 miles awayCook Family Dentistry
16.2 miles awayPaget Pediatric Dentistry And Rockhill Orthodontics
16.2 miles awayRichard H. Tate Dds And George S. Tate Dds
16.2 miles awayParks
Green Hill Park
0.7 miles awayHavens Wildlife Management Area
2.1 miles awayPoor Mountain State Natural Area Preserve
2.8 miles awayMowles Spring Park
2.9 miles awayLake Sprint Park
3.1 miles awayNone Found
Shopping
Tanglewood Mall
8.7 miles awayValley View Mall
9.0 miles awayTowers Shopping Center
9.4 miles awayUniversity Mall
17.3 miles awayNorthgate Village Shopping
18.1 miles awayCulture
Jefferson Center
9.6 miles awayColumn Stage
9.7 miles awayBanG Studios
9.8 miles awayRoanoke Fine Arts Center
9.9 miles awayBerglund Performing Arts Theater
10.4 miles awayRestaurants
Shoney's
1.7 miles awayEl Rodeo
1.8 miles awayMamma Marias
1.9 miles awayTokyo Express
2.0 miles awayDynasty Super Buffet
2.0 miles awayGet exact pricing & check availability
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