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Regency Oaks Post Acute Care Center

3850 E. Esther St., Long Beach, CA 90804

Nursing Home Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(562) 498-3368

Estimated Pricing

Studio
Estimated $6,532

Price Comparison

  • Average City Price: $6,331
  • Average State Price: $7,474
  • Average National Price: $7,508

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Long Beach

    Community Reviews

    8.4
    Regency Oaks Post Acute Care Center
    Based on My Caring Plan's proprietary scoring, including 28 reviews across the web

    Ranking

  • Ranking in City: 15 out of 35 communities in Long Beach
  • Ranking in State: 1662 out of 3259 communities in CA

    • Facility and Grounds B

    Care A

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Regency Oaks Acute Rehab has received a mix of reviews from patients, family members, and professionals. Many have praised the facility for its supportive, caring, and encouraging staff, as well as its cleanliness and attention to preventing the spread of infections. The administration has been noted for working effectively with insurance companies to maximize benefits for additional therapies. The facility's efforts to protect patients during the COVID-19 pandemic, including limited visitation and screening protocols, have been appreciated.

    Staff members at Regency Oaks are described as angels on earth, especially for their dedication during the challenging times of COVID-19. The facility is recognized for its ability to provide care for both rehabilitation needs and sub-acute patients, with a strong emphasis on patient priority.

    Family members have expressed gratitude for the facility's attentive and professional staff, available 24/7 for updates and real-time information. The care provided has been credited with improving patients' vital signs and strength, even in difficult times.

    Visitors and family members have noted positive experiences, highlighting the caring nature of the nurses, the quality of the food, and the facility's overall cleanliness. The leadership team and nurses are commended for their hard work and attentiveness, contributing to a highly recommended facility.

    However, there have been serious concerns raised about the facility, including allegations of neglect, abuse, and mismanagement. Some reviews mention a lack of proper clothing for patients, unaddressed needs for changing, and poor communication from the facility's staff. Concerns about patient privacy breaches and the overall quality of care have been voiced, alongside criticisms of the facility's ability to retain employees and provide adequate training.

    Overall, while many reviews highlight the positive aspects of Regency Oaks Acute Rehab, including its staff's dedication and the facility's cleanliness, there are significant concerns regarding patient care and management that potential clients should consider.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Regency Oaks Post Acute Care Center Videos

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    Health

    Therapy and rehabilitation

    Pharmacy

    Rehabilitation care

    Physical therapy

    Laboratory

    Physician services

    Services

    Social worker

    Housekeeping

    Community outreach

    Activities

    Games

    Activities room

    Group outings

    Crafts

    Community Amenities

    Hair salon

    Outdoor garden

    Room Amenities

    Internet access

    Wi-Fi

    Dining

    Dietary services

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Dec. 13, 1974
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 93
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 15
    Number of payment denials: 1
    Number of fines: 5
    Total cost of fines: $132643

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-12 2022-02-07 F Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2022-01-12 2022-02-07 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-01-12 2022-02-07 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-01-12 2022-02-07 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2022-01-12 2022-02-07 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-01-12 2022-02-07 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-15 2023-05-31 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-04-28 2023-05-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-04-28 2023-05-21 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2023-04-28 2023-05-21 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2023-04-28 2023-05-21 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2023-04-28 2023-05-21 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-04-21 2023-05-21 E Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-04-21 2023-05-21 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-04-08 2023-05-03 E Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-04-08 2023-05-03 K Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-01-20 2023-02-24 E Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-01-05 2023-02-01 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2022-09-14 2022-10-14 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-09-14 2022-10-14 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-09-07 2022-09-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-18 2022-02-18 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-18 2022-02-18 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-01-18 2022-02-18 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-01-18 2022-02-18 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-01-18 2022-02-18 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-18 2022-03-02 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-01-18 2022-02-18 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-01-18 2022-02-18 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-18 2022-02-18 E Environmental Deficiencies Keep all essential equipment working safely.
    2020-03-13 2020-04-13 B Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-03-13 2020-04-13 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2020-03-13 2020-04-13 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-03-13 2020-04-13 B Resident Rights Deficiencies Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    2020-03-13 2020-04-13 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-03-13 2020-04-13 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2020-03-13 2020-04-13 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-03-13 2020-04-13 E Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2020-03-13 2020-04-13 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2020-03-13 2020-04-13 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2020-03-13 2020-04-13 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-03-13 2020-04-13 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-03-13 2020-04-13 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-03-13 2020-04-13 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2020-03-13 2020-04-13 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-03-13 2020-04-13 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2020-03-13 2020-04-13 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-03-13 2020-04-13 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-03-13 2020-04-13 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-03-13 2020-04-13 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-14 2021-07-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-06-18 2021-07-19 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-05-04 2021-05-19 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-04-27 2021-06-03 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-27 2021-06-03 G Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-04-27 2021-06-03 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-03-02 2021-04-07 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-01-20 2021-03-22 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-03-11 2019-04-16 E Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2019-03-11 2019-04-16 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-03-11 2019-04-16 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-03-11 2019-04-16 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-11 2019-04-16 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-03-11 2019-04-16 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-03-11 2019-04-16 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-03-11 2019-04-16 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2019-03-11 2019-04-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-03-02 $6,923
    2021-03-02 $10,650
    2021-04-27 $18,278
    2021-04-27 $28,120
    2022-01-18 $48,450
    2022-09-14 $15,000
    2023-04-08 $43,992

    Denials

    Denial Date Payment Denial Days
    2023-04-08 25

    What is in the Neighborhood

    General Area Overview
    • The closest city is Signal Hill which is 1.6 miles away and has a population of 11,565 (small town).
    • The average income is $49,837, which is low compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 63
      • Average Temperature: 70.9
      • Day Breakdown: The area gets 50 days of rain and 314 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 34.6 years old, average compared to other cities.
    • 3.68% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 26.94% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 10% Asian, 10% Black or African-American, 32% Hispanic or Latino, and 43% White.

    Health and Safety Overview
    • The crime rate is 1.09 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.33 incidents per 100 people
      • Property Crime: 0.66 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Ralphs
    0.4 miles away
    Vons
    0.5 miles away
    Food 4 Less
    0.6 miles away
    La Bodega
    0.8 miles away
    Smart & Final Extra
    1.0 miles away

    None Found

    Bus Stations

    LBT
    0.3 miles away

    Banks

    Wells Fargo
    0.3 miles away
    Chase
    0.4 miles away
    Comerica
    0.4 miles away
    Orange County's Credit Union
    0.5 miles away
    U.S. Bank
    0.6 miles away

    Hospitals

    Community Medical Center Long Beach
    0.1 miles away
    VA Long Beach Healthcare
    1.5 miles away
    Saint Mary Medical Center Long Beach
    2.3 miles away
    Long Beach Memorial Hospital
    2.5 miles away
    Jonathan Jaques Children's Cancer Center
    2.6 miles away

    Pharmacies

    AHF Pharmacy
    0.3 miles away
    CVS Pharmacy
    0.3 miles away
    Rite Aid
    0.4 miles away
    Circle Nutrition Center
    0.4 miles away
    Walgreens
    0.5 miles away

    Dentists

    Bernard Fishman
    0.3 miles away
    West Coast Dental
    0.4 miles away
    Bayshore Dental
    0.4 miles away
    HD Orthodontics
    0.5 miles away
    Kids Smile Dental
    0.6 miles away

    Parks

    Traffic Circle
    0.2 miles away
    Plaza Zaferia
    0.3 miles away
    Long Beach
    0.5 miles away
    National Guard Armory Drought Tolerant Garden
    0.5 miles away
    Recreation Park
    0.6 miles away

    Places of Worship

    First Congregational Church
    3.1 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    19.2 miles away
    Thien Hau Temple
    19.6 miles away
    Wilshire Boulevard Temple
    20.9 miles away

    Shopping

    2nd & PCH
    3.0 miles away
    The Shops at Rossmoor
    4.1 miles away
    Lakewood Square
    4.2 miles away
    Lakewood Center Mall
    4.3 miles away
    Los Cerritos Center
    5.8 miles away

    Culture

    Long Beach Playhouse
    0.8 miles away
    Musical Theatre West (office)
    1.0 miles away
    Amphitheatre
    1.0 miles away
    Iguana Import Gallery
    1.7 miles away
    Carpenter Performing Arts Center
    1.9 miles away

    Restaurants

    Hiccups
    0.4 miles away
    AhiPoki
    0.4 miles away
    The Flame Broiler
    0.4 miles away
    Canadas Grill
    0.4 miles away
    May's Thai Kitchen
    0.4 miles away

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    Google map of Regency Oaks Post Acute Care Center

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