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Regency Care Of Silver Spring
9101 Second Avenue, Silver Spring, MD 20910
Based on 13 reviews
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Services and Housing OptionsNursing Home, Respite, Skilled Nursing
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Regency Care Of Silver Spring DescriptionRegency Care of Silver Spring is a top-rated nursing home that consistently provides high-quality skilled nursing and rehabilitation services. At our healthcare facility, we pride ourselves on offering a flexible interdisciplinary approach that is centered around caregiver compassion. Our home-like setting provides comfort for patients and families alike. Regency Care of Silver Spring is committed to making the decision to choose skilled nursing care an extraordinarily positive one. Our staff at Regency Care of Silver Spring is dedicated to providing you with the best possible care, offering a wide range of physical, occupational and speech therapy programs as well as skilled nursing services.
Respite CareRespite Care is a program designed to give family members a break from the demands of caring for the chronically or terminally ill loved one at home.
Skilled NursingOur skilled healthcare services, directed by physicians, are designed to meet the needs of every resident - whether they're here for long or short-term care. At Regency Care of Silver Spring, we provide top-notch physical, occupational, speech and nutritional therapies combined with 24/7 nursing care.
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AmenitiesRegency Care of Silver Spring offers its residents a wealth of amenities, including private and semi-private rooms that are fully air conditioned. In-room dining options, a dining room, beauty salon and barber services, cable television, phone service, telephone, wireless internet, computer with internet access, complimentary laundry facility on-site, housekeeping, mail and newspaper service, pets permitted with vaccination records and pharmaceutical delivery service are all available for residents to enjoy.
ServicesRegency Care of Silver Spring provides a variety of services for its residents, such as ShortStay care, LongTerm care and Hospice care. It has an emergency alert system that is active 24/7, with attending physicians, audiologists, case managers and colostomy-trained staff. Residents can benefit from transportation to appointments plus cultural, educational and religious activities along with dental care, dietary needs management, discharge planning and more.
pharmaceutical delivery service
dietary and nutrition needs management
physical, occupational, and speech therapy
skilled nursing care
24-hour nursing care
long-term care services
individual treatment plans
cultural, educational, religious and social activities
in-room dining options
mail and newspaper service
computer with internet access
24-hour emergency alert and response system
fully air conditioned
beauty salon / barber services
alarm system to aid in the security of residents with cognitive deficits
comfortable common and lounge areas to gather with friends and family
complimentary laundry facility on-site
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 5 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 10/01/68 and is run by a for profit organization. It is a large-sized nursing community with 92 nursing beds. Currently, there are 75 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has not been given a health inspection within the last 2 years.
Overall RatingsRegency Care Of Silver Spring, LLC is a highly-rated nursing home that excels in providing exceptional care and services. With an impressive 4-star overall rating, it settles as the second-highest rank possible, and it places itself in the superior category, being among the top 30% of facilities in regards to its overall rating. Further establishing its commendable performance, this score is positioned even higher than the state average. When it comes to health inspection ratings, the facility doesn't falter, nestling comfortably within the top half of the facilities. Its health inspection rating marginally surpasses the state average. What truly sets Regency Care Of Silver Spring apart is its perfect 5-star quality rating, the highest achievable rank. It remains in the upper echelon, the top 20% of facilities when measured on quality ratings, outshining the state average considerably.
Staff RatingsRegency Care Of Silver Spring, Llc, a nursing home facility, ranks in the bottom 30% in terms of nursing aid staffing, providing only 1.81 hours per resident per day, below the state average of 2.11 hours. It also falls into the bottom half of facilities for LPN staffing, with 0.84 hours per resident per day, shortly behind the state's average of 0.9. Despite these shortcomings, Regency Care of Silver Spring excels in other areas. The nursing home ranks in the top half in terms of RN staffing, maintaining 0.63 hours per resident daily, even though it is lower than the state's RN staffing hours per resident, which is 0.85. Additionally, it ranks in the top half of facilities for licensed staffing, with 1.47 hours per resident per day, yet still below the state’s average of 1.75. Particularly impressive is the nursing home's rank in the top 30% of facilities for physical therapist staffing, providing 0.09 hours per resident daily, equivalent to the state's average.
Covid DataThe Regency Care of Silver Spring, LLC, a nursing home, is reported to be in the bottom half of facilities concerning residents' up-to-date vaccination rate. Specifically, it maintains a 61.3% completion rate, falling below the state average displayed at 70.6%. Conversely, it performs better and stands in the top half of facilities when it comes to its staff's up-to-date vaccination rate. However, it has a significantly low completion rate at 19.8%, which is distinctly less than the state's average staff vaccination rate of 33.5%.
Quality MeasuresThe Regency Care Of Silver Spring, Llc is a highly-rated nursing home boasting a top-tier 5-star quality measure rating. It excels in areas such as bladder care, being in the top 40% of facilities in terms of lower percentages of its residents requiring a catheter inserted and left in their bladder, with a figure of 0.57, lower than the state's average of 1.35. Furthermore, it stands as a leading light concerning mental health support, falling in the top 30% of facilities in relation to having fewer residents show depressive symptoms, scoring 0.49, significantly lower than the state's average of 12.76. Nevertheless, despite its high ratings, The Regency Care of Silver Spring also acknowledges areas of improvement. Currently, it stands in the bottom half of facilities regarding the percent of residents who received an antipsychotic medication at 14.36 - slightly higher than the state's average of 13.08. Additionally, it is among the bottom 10% of facilities with regard to residents whose ability to move independently has worsened, at 32.17, which is considerably higher than the state's average of 24.72. In terms of overall health measures, the facility excels in vaccination rates, ranking in the top 40% of facilities with a remarkable 98.77 % of its residents receiving flu vaccines, surpassing the state's average of 95.07 %.
Emergency and Hospitalization Quality MeasuresRegency Care Of Silver Spring, LLC is a leading nursing home that places within the top 20% of facilities for hospitalizations per 1000 days, with a rate of 0.93. This is significantly lower than the state average of 1.28. Regency Care is also among the top 10% of nursing homes in terms of outpatient emergency department visits per 1000 days, with a rate of 0.31, compared to the state's rate of 0.78. The facility's proficiency continues as they are within the top 10% for the percentage of short-stay residents who had outpatient emergency department visits, at 3.6%, compared to the state's rate of 9.49%. In addition, Regency Care excels in the category of short stay residents who were rehospitalized after a nursing home admission, ranking in the top 10% with a rate of 13.57%, notably lower than the state's rate of 21.1%. In all these healthcare aspects, Regency Care Of Silver Spring, LLC consistently outperforms the state averages, providing exceptional care to its residents.
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
First this is a small to medium sized facility. we placed my aunt here due to her inability to walk. To say she is a combative patient is an understatement. The staff dealt with her well she actually had very few episodes while at the facility. The food is good not perfect but good. the staff was responsive to her needs and when we had issues they addressed them. My aunt is older and is not used to male nurses so she had to get used to men handling her body. she did not like one person in particular and he was immediately reassigned. The physical therapy staff was top notch. As was the nursing staff. they were kind, tolerant, and tried to be understanding. business manager and front desk staff were good as well. If my Aunts phone was off the hook they went and checked on it for me. If my aunts situation should call for long term care I have no problem putting her in this facility under the current staff. The only issue I see is like everyone else they are a little short staff. this is a problem speaking as a manager because it leads to burnout which leads to other issues particularly with moral. but overall a really good and clean facility.
My grandfather Is having a great experience at Regency Care so far, the staff is mostly kind, he enjoys the meals & the therapy department is really good! Grandpa has a long recovery ahead but he has already started feeling better because of the good care he is receiving at RCSS. Only bad thing Is we wish we could visit him but unfortunately we can't due to the covid restrictions in the building .This Is a very difficult time for the family because we Really miss him but Regency Care does a great job making sure we are able to talk to communicate to grandpa often! usally by phone.Thank you to RCSS & all the great staff.
Such a sad Health care for our love ones to be admitted to. My family and I had the worst experiences there. Medications are never giving on time nor in the appropriate manner, every nurses seems as if they were still in nursing school, I dont know where they received their RPN, LPN, CMA, & CNA from, some things needs to be look into. One of the nurse who was my family day nurse give my son 7 different pills of the wrong medication, ( wrong meds), she was supposed to give hin 2. We automatically knew they were not the same meds he took everyday for his Neurological problems that he was there for, can you just imagine if these wrong medications were giving mistakenly to an elderly patient who cannot see or hear well?. This is so unprofessional and carelessness of such nurse, the worst part was, she had the nerves to get upset and hit me with the ugliest attitude and then lied to the Nurse Director that she didn't do such thing, and minutes later come back in the patients room and cried and beg us to please forgive her and admitted her mistake, we all make mistakes, but for her to lie and catch an stinky attitude, no! Its not right.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-02-26||2021-03-15||D||Egress Deficiencies||Have stairways and smokeproof enclosures used as exits that meet safety requirements.|
|2021-02-26||2021-03-15||C||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2021-02-26||2021-03-15||F||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2021-02-26||2021-03-15||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2021-02-26||2021-03-15||C||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2019-06-11||2019-07-31||C||Emergency Preparedness Deficiencies||Establish emergency prep training and testing.|
|2019-06-11||2019-07-31||C||Emergency Preparedness Deficiencies||Establish staff and initial training requirements.|
|2019-06-11||2019-07-31||E||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-06-11||2019-07-31||D||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2019-06-11||2019-07-31||C||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure that testing and maintenance of electrical equipment is performed.|
|2019-06-11||2019-07-31||B||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Establish an Emergency Preparedness Program (EP).|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Develop and maintain an Emergency Preparedness Program (EP).|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Develop a communication plan.|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Provide primary/alternate means for communication.|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Establish emergency prep training and testing.|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Establish staff and initial training requirements.|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Conduct testing and exercise requirements.|
|2018-05-03||2018-06-15||C||Emergency Preparedness Deficiencies||Implement emergency and standby power systems.|
|2018-05-03||2018-06-15||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2018-05-03||2018-06-15||E||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2018-05-03||2018-06-15||C||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-05-03||2018-06-15||B||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2018-05-03||2018-06-15||F||Miscellaneous Deficiencies||Have simulated fire drills held at unexpected times.|
|2018-05-03||2018-06-15||C||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the use of electrical equipment.|
|2018-05-03||2018-06-15||B||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-02-26||D||D||Pharmacy Service Deficiencies||Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.|
|2021-02-26||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2019-06-18||E||E||Resident Rights Deficiencies||Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.|
|2019-06-18||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.|
|2019-06-18||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Respond appropriately to all alleged violations.|
|2019-06-18||B||B||Resident Assessment and Care Planning Deficiencies||Encode each residentâ€™s assessment data and transmit these data to the State within 7 days of assessment.|
|2019-06-18||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2019-06-18||D||D||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2019-06-18||D||D||Resident Assessment and Care Planning Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2019-06-18||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, residentâ€™s preferences and goals.|
|2019-06-18||D||D||Quality of Life and Care Deficiencies||Provide for the safe, appropriate administration of IV fluids for a resident when needed.|
|2019-06-18||F||F||Nursing and Physician Services Deficiencies||Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.|
|2019-06-18||D||D||Nursing and Physician Services Deficiencies||Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.|
|2019-06-18||C||C||Nursing and Physician Services Deficiencies||Observe each nurse aide's job performance and give regular training.|
|2019-06-18||D||D||Pharmacy Service Deficiencies||Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.|
|2019-06-18||D||D||Pharmacy Service Deficiencies||Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.|
|2019-06-18||B||B||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2020-10-23||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.|
|2018-04-16||D||D||Resident Rights Deficiencies||Reasonably accommodate the needs and preferences of each resident.|
|2018-04-16||B||B||Resident Rights Deficiencies||Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.|
|2018-04-16||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2018-04-16||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Respond appropriately to all alleged violations.|
|2018-04-16||B||B||Resident Rights Deficiencies||Notify the resident or the residentâ€™s representative in writing how long the nursing home will hold the residentâ€™s bed in cases of transfer to a hospital or therapeutic leave.|
|2018-04-16||B||B||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2018-04-16||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2018-04-16||E||E||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2018-04-16||B||B||Resident Assessment and Care Planning Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2018-04-16||D||D||Resident Assessment and Care Planning Deficiencies||Plan the resident's discharge to meet the resident's goals and needs.|
|2018-04-16||D||D||Resident Assessment and Care Planning Deficiencies||Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.|
|2018-04-16||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, residentâ€™s preferences and goals.|
|2018-04-16||D||D||Quality of Life and Care Deficiencies||Assist a resident in gaining access to vision and hearing services.|
|2018-04-16||J||J||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2018-04-16||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2018-04-16||B||B||Nursing and Physician Services Deficiencies||Post nurse staffing information every day.|
|2018-04-16||D||D||Quality of Life and Care Deficiencies||Provide medically-related social services to help each resident achieve the highest possible quality of life.|
|2018-04-16||D||D||Pharmacy Service Deficiencies||Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.|
|2018-04-16||C||C||Nutrition and Dietary Deficiencies||Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.|
|2018-04-16||F||F||Administration Deficiencies||Administer the facility in a manner that enables it to use its resources effectively and efficiently.|
|2018-04-16||B||B||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2018-04-16||E||E||Administration Deficiencies||Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.|
|2018-04-16||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2018-04-16||C||C||Environmental Deficiencies||Have enough backup water supply for essential areas of the nursing home.|
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