📞 Call for pricing and availability: (800) 780-8101
Regency At Lansing West
12200 Broadbent, Lansing, MI 48917
For Pricing & Availability
(800) 780-8101To Reach a Resident
(517) 731-6200Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Admissions Director at Regency At Lansing West via email on Jan. 23, 2024.
Regency At Lansing West
Regency At Lansing West is a 24-hour skilled nursing facility-we offer short term rehab and long term care.
Services we provide:
- Physical Therapy
- Occupational Therapy
- Speech Language Pathology
- Medications
- Meals/Nutritional Services
- Medical Supplies and Equipment used in the Community
- Social Services/Discharge Planning
- 24 hour nursing care
Our staff consists of:
- Attending Physician
- Nurse Practitioner
- Physicians Assistant
- RN, LPN
- CNA's
There are monthly training modules that need to be completed for each department.
If there are any issues that need to be addressed, we have a chain of command. First the unit manager is notified, there will be a concern form filled out which will then be brought to the Administrator or Director of Nursing.
Regency is a pet friendly facility, we will need a copy of shot records for the pets to visit.
Our dining room is set up like a sit down restaurant but the residents do have the option of eating in their room.
Residents are able to get Covid vaccines in the facility, I do not know the time period of when they can be obtained.
We also provide transportation to mandatory appointments and dialysis appointments.
Regency takes most insurances for short term rehab, Medicaid with the PPA will cover LTC if the resident qualifies to be here under the Medicaid doors. If the resident does not have Medicaid for LTC then the daily rate is $380 for a private room and $360 for a semi-private room. We do not have LTC availability at this time but do have a waiting list.
Regency is not an Assisted Living Facility, the residents have to require 24 hour nursing care.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lansing
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Lansing
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Regency senior living facility present a mixed picture, with some expressing dissatisfaction while others praise the care and services provided.
- Several reviewers express concern over inadequate rehabilitation services, long wait times for assistance, and issues with medication management. One review specifically mentions a 90-year-old resident receiving minimal rehabilitation sessions and being placed in a public area without proper attention.
- Conversely, many reviews highlight positive experiences, including effective physical and nutritional therapy, compassionate and caring staff, and a clean, hotel-like environment. The speech therapy and personalized care plans are particularly appreciated by residents recovering from strokes and surgeries.
- Some families note excellent care for their loved ones, mentioning that staff treated residents like family, provided comfort, and ensured effective communication despite language barriers. Activities such as bingo, music therapy, and nail painting are mentioned as positive aspects of the living experience.
- There are reports of staffing issues leading to delays in assistance and some instances of miscommunication regarding medication. However, these are contrasted by accounts of staff going out of their way to assist residents and ensure their comfort.
- Food quality receives compliments, with one reviewer highlighting restaurant-style meals and another praising the effort made to meet dietary needs.
- The facility's cleanliness, spacious rooms, and amenities like private bathrooms with convenient dispensers are frequently mentioned as highlights.
- Several reviewers would highly recommend Regency for both short-term rehab and long-term care, citing the professional and loving care provided to their family members.
In summary, while there are areas for improvement, particularly in staffing and rehabilitation services, many residents and their families have had positive experiences at Regency, appreciating the caring staff, clean environment, and quality of care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 2, 2015
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 113
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 25
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $14540
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-10 | 2023-06-07 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-10 | 2023-06-07 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-05-10 | 2023-06-07 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-05-10 | 2023-06-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-05-10 | 2023-06-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-05-12 | 2022-07-01 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-05-12 | 2022-07-01 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-05-12 | 2022-07-01 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-03-10 | 2021-04-14 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-03-10 | 2021-04-14 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-03-10 | 2021-04-14 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-03-10 | 2021-04-14 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2021-03-10 | 2021-04-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-03-10 | 2021-04-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-15 | 2023-06-07 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2023-01-18 | 2023-02-14 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2023-01-18 | 2023-02-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-01-18 | 2023-02-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-01-18 | 2023-02-14 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-06 | 2023-01-13 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-12-06 | 2023-01-13 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-05-15 | 2023-06-07 | C | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2023-05-15 | 2023-06-07 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-05-15 | 2023-06-07 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-05-15 | 2023-06-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-05-15 | 2023-06-07 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-05-15 | 2023-06-07 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-05-15 | 2023-06-07 | D | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| 2023-05-15 | 2023-06-07 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-05-15 | 2023-06-07 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2023-05-15 | 2023-06-16 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-05-15 | 2023-06-07 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-05-15 | 2023-06-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-05-15 | 2023-06-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-26 | 2022-02-25 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-01-26 | 2022-02-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-26 | 2022-02-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-26 | 2022-02-25 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-01-26 | 2022-02-25 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-01-26 | 2022-02-25 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-11-09 | 2021-12-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-24 | 2022-07-01 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-05-24 | 2022-07-01 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2022-05-24 | 2022-07-01 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2022-05-24 | 2022-07-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-05-24 | 2022-07-01 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-05-24 | 2022-07-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-24 | 2022-07-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-05-24 | 2022-07-01 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-05-24 | 2022-07-01 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-05-24 | 2022-07-01 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-05-24 | 2022-07-01 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-05-24 | 2022-07-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-05-24 | 2022-07-01 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2022-05-24 | 2022-07-01 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-05-24 | 2022-07-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-24 | 2022-07-01 | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2022-05-24 | 2022-07-01 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-05-24 | 2022-07-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-24 | 2022-07-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-05-24 | 2022-07-01 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-07-29 | 2021-09-17 | B | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2021-07-29 | 2021-09-17 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-29 | 2021-09-17 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-09-11 | 2020-10-12 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2020-09-11 | 2020-10-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-11 | 2021-04-14 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-03-11 | 2021-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-11 | 2021-04-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-03-11 | 2021-04-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-03-11 | 2021-04-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-11 | 2021-04-14 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-03-11 | 2021-04-14 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-03-11 | 2021-04-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-03-11 | 2021-04-14 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-03-11 | 2021-04-14 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2021-03-11 | 2021-04-14 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2021-03-11 | 2021-04-14 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-05-24 | $14,540 |
What is in the Neighborhood
- The closest city is Waverly which is 3.0 miles away and has a population of 23,925 (small town).
- The average income is $59,671, which is average compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 25
- Average Temperature: 49.9
- Day Breakdown: The area gets 150 days of rain, 59 days of snow and 154 days of sun
- Precipitation: 1.9 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 4.67% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 7.34% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 3% Asian, 25% Black or African-American, 10% Hispanic or Latino, and 56% White.
- The crime rate is 7.11 per 100 people which is very high compared to other cities.
- Violent Crime: 2.58 incidents per 100 people
- Property Crime: 3.57 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 78.81 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayHorrocks Farm Market
1.0 miles awayKroger
1.8 miles awayAldi
2.6 miles awayMeijer
2.8 miles awayNone Found
Bus Stations
1835
4.3 miles away1833
4.3 miles away1832
4.3 miles away1781
5.2 miles awayBus stop 4712
5.2 miles awayBanks
Michigan State University Federal Credit Union
0.2 miles awayDFCU
1.0 miles awayLake Trust West Saginaw Branch
1.4 miles awayPNC Bank
1.9 miles awayAstera Credit Union
2.6 miles awayHospitals
Sparrow Hospital - Saint Lawrence Campus
5.5 miles awayMcLaren Greater Lansing
6.8 miles awaySparrow Hospital
7.3 miles awayMcLaren Orthopedic Hospital
7.8 miles awayLansing Urgent Care - Okemos
12.6 miles awayPharmacies
Pharmacy
1.8 miles awayWalgreens
1.9 miles awayMeijer Pharmacy
2.9 miles awayApothecary
2.9 miles awayApothecary Shop
2.9 miles awayDentists
Sonja Norris DDS & Associates
2.5 miles awayMichel S Nasif, DDS
3.2 miles awayJames A. Voltattorni DDS
3.4 miles awayImplant Dentistry of Greater Lansing
5.9 miles awayMidwestern Dental
6.7 miles awayParks
Yosemite Dr. Park
0.5 miles awayHunters Orchard Park
1.6 miles awayDelta Mills Park
1.6 miles awayPlayers Club
1.7 miles awayWillow Canoe Launch
1.7 miles awayPlaces of Worship
Shiloh Baptist Church
5.8 miles awayShopping
Lansing Mall
2.5 miles awayREO Town Marketplace
6.7 miles awaySoldan's Foods and Pet Supplies
9.5 miles awayDewitt Golf Centre
9.7 miles awayDewitt Service Center
10.4 miles awayCulture
Performance Shelter at Jayee Park
3.2 miles awayPerformance Shelter at Jaycee Park
3.2 miles awaySeating for the Performance Shelter at Jaycee Park
3.2 miles awayAmphitheater
6.5 miles awayThe Gallery in Old Town
6.5 miles awayRestaurants
Cancun
0.2 miles awayScalawag's Whitefish & Chips
0.3 miles awayBob Evans
0.4 miles awayCracker Barrel
0.5 miles awayDenny's
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