Ravenswood Care Center

Positive Reviews:

• Residents receive exceptional care and respect, with staff treating them like family.
• Ravenswood Care Center is highly regarded for its cleanliness, absence of unpleasant odors, and the happiness of its residents.
• Extensive work and therapy are provided to residents to improve their mobility and quality of life.
• The facility offers a wide range of activities, including birthday parties and holiday celebrations, ensuring residents are engaged and celebrated.
• Staff members, including those in administrative roles, are noted for their kindness, attentiveness, and ability to make residents feel valued.
• Long-term employees express a deep affection for the residents and consider the facility their second home.
• Family members of residents appreciate the dignified and loving care their loved ones receive, highlighting the staff's commitment to their well-being.

Negative Reviews:

• Some reviews criticize the facility for prioritizing profit over patient care, mentioning issues with billing and the handling of refunds.
• Concerns were raised about the time it takes to get assistance for residents, with some reporting delays in responding to residents in pain.
• There are complaints about the facility being understaffed, which affects the quality of care and attention residents receive.
• One review mentions mistreatment and abuse of patients, suggesting that not all staff members perform their duties adequately.

Mixed Feedback:

• While many reviews praise the facility for its cleanliness and the quality of care, others suggest that patient care suffers due to staffing issues.
• Some family members are satisfied with the care their loved ones receive but express concerns over specific aspects such as food quality.