📞 Call for pricing and availability: (800) 780-8101

Promenade At University Place

1228 Western Ave, Albany, NY 12203

Assisted Living Memory Care
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(518) 514-9500

Pricing Details

In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Jan. 4, 2024. Here's a detailed breakdown:

Pricing for Assisted Living

For a private studio without a level of care, it starts at $3,750 a month.

For pricing & availability call (800) 780-8101


Price Comparison

  • Average City Price: $3,298
  • Average State Price: $4,621
  • Average National Price: $3,754


  • Exclusive Interview Insights

    Our team personally reached out and conducted an insightful interview with this community on Jan. 4, 2024. Here's what we learned:

    Executive Leadership

    The community is overseen by an Executive Director, who can be reached by pressing 1. This individual is responsible for the overall management and operation of the senior living community.

    Tours and Sales

    For those interested in exploring the community or considering residency, the Tours and Sales department can provide detailed information and arrange visits. This service is accessible by pressing 2.

    Wellness Department

    The Wellness Department, including healthcare providers, ensures the health and well-being of the residents. They can be contacted by pressing 3 and are available to address healthcare needs and concerns.

    Memory Care Office

    Specialized care for residents with memory impairments is coordinated through the Memory Care Office. By pressing 4, individuals can connect with staff dedicated to the support and care of those with memory-related conditions.

    Activities Office

    The Activities Office, reachable by pressing 5, organizes a variety of events and activities designed to engage residents and enhance their quality of life within the community.

    Food Service Department

    Pressing 6 connects to the Food Service Department, which is responsible for providing nutritious and enjoyable meals to the residents, accommodating dietary restrictions and preferences.

    Urgent Matters After Hours

    For urgent issues that occur outside of regular business hours, pressing 7 allows residents and their families to receive prompt attention to their immediate concerns.

    Immediate Assistance

    For general inquiries or to leave a voicemail, pressing 0 offers immediate assistance from the community's staff.

    Waitlist Information

    The community maintains a waitlist for prospective residents, indicating a demand for their living spaces and services.

    Respite Care

    Respite care or short-term stays are available, providing temporary relief for caregivers and a trial experience for potential residents.

    Pet Policy

    Small pets are allowed under certain conditions, ensuring that residents can independently care for their pets without impacting those with allergies.

    Staffing

    The community is staffed with healthcare professionals, including HHAs (Home Health Aides) available 24 hours a day, and nurses (LPNs and RNs) present during the day and on call around the clock. This ensures comprehensive care for all residents.

    Medical Support

    A house doctor visits the community weekly, providing medical oversight and care to the residents as needed.

    Complaint Resolution

    Residents can voice complaints through various channels, including direct communication with staff, an open door policy, and an ombudsman, ensuring that their concerns are heard and addressed.

    Family Communication

    The community maintains regular communication with families through newsletters and a Facebook page, keeping them informed and engaged with the life of their loved ones in the community.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Albany

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Albany


    Community Reviews

    7.4
    Promenade At University Place
    Based on My Caring Plan's proprietary scoring, including 38 reviews across the web

    Ranking

  • Ranking in City: 11 out of 18 communities in Albany
  • Ranking in State: 729 out of 1217 communities in NY
  • Food and Dining A

    Activities A

    Facility and Grounds B

    Care A

    Staff A


    Employee Reviews

    5.9
    Promenade Senior Living
    Based on My Caring Plan's proprietary scoring, including 29 reviews across the web

    The following insights are from employees that work in New York

    Employee Pay B

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • One facility was criticized for admitting a resident who later contracted Covid-19 under their care and was subsequently expelled under the pretext of not taking medication.
    • Another review expressed frustration over being unable to visit a family member due to Covid-19 restrictions, suspecting the facility of not being transparent about Covid cases.
    • Concerns were raised about a facility being understaffed, with staff members reportedly overworked and fulfilling multiple roles, including care and dining services.
    • Financial and administrative issues were highlighted, including last-minute cancellations and disputes over Medicaid eligibility and costs.
    • One reviewer criticized the facility for poor communication, noting that calls were not returned, which was deemed unprofessional.

    Positive Experiences:

    • Several reviews praised specific staff members for their professionalism, helpfulness, and compassion in assisting with the admission process and care of residents.
    • The quality of care, including attention to individual needs, engaging activities, and the quality of food, was frequently commended.
    • Facilities were described as clean, beautiful, and offering a sense of community and safety for residents.
    • Some residents experienced significant improvements in their social life and overall well-being after moving to the facility.
    • The staff's dedication and responsiveness, even during challenging times, were acknowledged and appreciated by family members.

    Mixed Feedback:

    • While some reviews highlighted the caring and friendly nature of employees and the clean environment, others pointed out serious concerns, including potential health risks and administrative issues.
    • There were discrepancies in experiences regarding staff responsiveness and the handling of Covid-19 related situations.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Assistance with activities of daily living

    Medication assistance program managed by licensed nurses

    On site medical experts

    Internist

    Podiatrist

    Physical and occupational therapists


    Services

    Housekeeping, laundry, and linen services weekly

    24-hour staff

    Safety checks

    Laundry and housekeeping


    Activities

    Engaging lifestyle of socialization, stimulation, and independence

    Social and recreational activities

    Regular outings

    Fitness classes

    Game rooms

    Theater


    Community Amenities

    Secured environment

    Secure living environment

    Beautifully landscaped grounds

    Well-stocked library

    Enclosed courtyard


    Room Amenities

    Accessible features in recently renovated bathrooms

    Wall to wall carpet in bedroom area

    Individually controlled heating and air conditioning

    Emergency call systems in bedrooms and bathrooms


    Dining

    Three gourmet meals each day shared in our beautiful dining room

    Full kitchenette


    Transportation

    Transportation service



    What is in the Neighborhood

    General Area Overview
    • The closest city is Roessleville which is 1.6 miles away and has a population of 10,753 (small town).
    • The average income is $82,801, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 26
      • Average Temperature: 50.9
      • Day Breakdown: The area gets 157 days of rain, 52 days of snow and 154 days of sun
      • Precipitation: 2.4 inches a year

    Demographic Overview
    • The median age is 32.8 years old, low compared to other cities.
    • 3.7% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 12.14% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 7% Asian, 28% Black or African-American, 8% Hispanic or Latino, and 53% White.

    Health and Safety Overview
    • The crime rate is 10.8 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.34 incidents per 100 people
      • Property Crime: 6.49 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.5 miles away
    Asian Supermarket
    1.7 miles away
    Price Chopper
    1.7 miles away
    Asian Food Market
    1.8 miles away
    BJ's Wholesale Club
    1.8 miles away

    None Found

    Bus Stations

    Hillcrest Avenue
    0.8 miles away
    West Mall (BusPlus)
    1.9 miles away

    Banks

    KeyBank
    0.1 miles away
    Bank of America
    0.5 miles away
    Trustco Bank
    0.6 miles away
    Citizens Bank
    0.8 miles away
    The First Niagara Bank
    1.0 miles away

    Hospitals

    Saint Peter's Hospital
    1.8 miles away
    Capital District Psychiatric Center
    2.9 miles away
    Albany Medical Center
    3.0 miles away
    Samuel S. Stratton Veterans Affairs Medical Center
    3.2 miles away
    Albany Memorial Hospital
    4.0 miles away

    Pharmacies

    CVS Pharmacy
    0.2 miles away
    Rite Aid
    0.3 miles away
    Crestwood Pharmacy
    1.9 miles away
    CVS
    2.2 miles away
    Outpatient Pharmacy
    3.1 miles away

    Dentists

    Colvin Avenue Dental
    1.7 miles away
    Aspen Dental
    1.8 miles away
    Affordable Dentures
    2.6 miles away
    All Care Dental & Denture
    2.6 miles away
    Deitz Family Dental
    3.0 miles away

    Parks

    McKownville Park
    0.6 miles away
    Sunset Park
    0.7 miles away
    W.A. Harriman Memorial Park
    0.9 miles away
    NYSDTF Welcome Park
    0.9 miles away
    Six Mile Waterworks Park
    1.2 miles away

    Places of Worship

    Saint Peter's Episcopal Church
    4.2 miles away
    St Mary's Roman Catholic Church
    4.2 miles away
    First Dutch Reformed Church
    4.3 miles away

    Shopping

    Stuyvesant Plaza
    0.6 miles away
    Crossgates Mall
    1.2 miles away
    Colonie Center
    2.2 miles away
    Town Squire Plaza
    5.5 miles away
    The Shoppes at The Riverhouse
    11.5 miles away

    Culture

    Campus Center West Auditorium
    0.6 miles away
    Performing Arts Center
    0.6 miles away
    Lab Theatre
    0.6 miles away
    Recital Hall
    0.6 miles away
    Studio Theatre
    0.6 miles away

    Restaurants

    Uncommon Grounds Coffee & Bagels
    0.2 miles away
    Pizza Hut
    0.3 miles away
    Kosher Kitchen
    0.4 miles away
    Indigenous Quad Dining Room
    0.4 miles away
    Calypso
    0.6 miles away

    Get exact pricing & check availability

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    Google map of Promenade At University Place

    Licensing

    This community is licensed by the state of NY. It is a very large-sized community with 200 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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