📞 Call for pricing and availability: (800) 780-8101
Promenade At University Place
1228 Western Ave, Albany, NY 12203
For Pricing & Availability
(800) 780-8101To Reach a Resident
(518) 514-9500Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Jan. 4, 2024. Here's a detailed breakdown:
Pricing for Assisted Living
For a private studio without a level of care, it starts at $3,750 a month.
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Jan. 4, 2024. Here's what we learned:
Executive Leadership
The community is overseen by an Executive Director, who can be reached by pressing 1. This individual is responsible for the overall management and operation of the senior living community.
Tours and Sales
For those interested in exploring the community or considering residency, the Tours and Sales department can provide detailed information and arrange visits. This service is accessible by pressing 2.
Wellness Department
The Wellness Department, including healthcare providers, ensures the health and well-being of the residents. They can be contacted by pressing 3 and are available to address healthcare needs and concerns.
Memory Care Office
Specialized care for residents with memory impairments is coordinated through the Memory Care Office. By pressing 4, individuals can connect with staff dedicated to the support and care of those with memory-related conditions.
Activities Office
The Activities Office, reachable by pressing 5, organizes a variety of events and activities designed to engage residents and enhance their quality of life within the community.
Food Service Department
Pressing 6 connects to the Food Service Department, which is responsible for providing nutritious and enjoyable meals to the residents, accommodating dietary restrictions and preferences.
Urgent Matters After Hours
For urgent issues that occur outside of regular business hours, pressing 7 allows residents and their families to receive prompt attention to their immediate concerns.
Immediate Assistance
For general inquiries or to leave a voicemail, pressing 0 offers immediate assistance from the community's staff.
Waitlist Information
The community maintains a waitlist for prospective residents, indicating a demand for their living spaces and services.
Respite Care
Respite care or short-term stays are available, providing temporary relief for caregivers and a trial experience for potential residents.
Pet Policy
Small pets are allowed under certain conditions, ensuring that residents can independently care for their pets without impacting those with allergies.
Staffing
The community is staffed with healthcare professionals, including HHAs (Home Health Aides) available 24 hours a day, and nurses (LPNs and RNs) present during the day and on call around the clock. This ensures comprehensive care for all residents.
Medical Support
A house doctor visits the community weekly, providing medical oversight and care to the residents as needed.
Complaint Resolution
Residents can voice complaints through various channels, including direct communication with staff, an open door policy, and an ombudsman, ensuring that their concerns are heard and addressed.
Family Communication
The community maintains regular communication with families through newsletters and a Facebook page, keeping them informed and engaged with the life of their loved ones in the community.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Albany
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Albany
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Experiences:
- One facility was criticized for admitting a resident who later contracted Covid-19 under their care and was subsequently expelled under the pretext of not taking medication.
- Another review expressed frustration over being unable to visit a family member due to Covid-19 restrictions, suspecting the facility of not being transparent about Covid cases.
- Concerns were raised about a facility being understaffed, with staff members reportedly overworked and fulfilling multiple roles, including care and dining services.
- Financial and administrative issues were highlighted, including last-minute cancellations and disputes over Medicaid eligibility and costs.
- One reviewer criticized the facility for poor communication, noting that calls were not returned, which was deemed unprofessional.
Positive Experiences:
- Several reviews praised specific staff members for their professionalism, helpfulness, and compassion in assisting with the admission process and care of residents.
- The quality of care, including attention to individual needs, engaging activities, and the quality of food, was frequently commended.
- Facilities were described as clean, beautiful, and offering a sense of community and safety for residents.
- Some residents experienced significant improvements in their social life and overall well-being after moving to the facility.
- The staff's dedication and responsiveness, even during challenging times, were acknowledged and appreciated by family members.
Mixed Feedback:
- While some reviews highlighted the caring and friendly nature of employees and the clean environment, others pointed out serious concerns, including potential health risks and administrative issues.
- There were discrepancies in experiences regarding staff responsiveness and the handling of Covid-19 related situations.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
What is in the Neighborhood
- The closest city is Roessleville which is 1.6 miles away and has a population of 10,753 (small town).
- The average income is $82,801, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 26
- Average Temperature: 50.9
- Day Breakdown: The area gets 157 days of rain, 52 days of snow and 154 days of sun
- Precipitation: 2.4 inches a year
- The median age is 32.8 years old, low compared to other cities.
- 3.7% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 12.14% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 7% Asian, 28% Black or African-American, 8% Hispanic or Latino, and 53% White.
- The crime rate is 10.8 per 100 people which is very high compared to other cities.
- Violent Crime: 3.34 incidents per 100 people
- Property Crime: 6.49 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.5 miles awayAsian Supermarket
1.7 miles awayPrice Chopper
1.7 miles awayAsian Food Market
1.8 miles awayBJ's Wholesale Club
1.8 miles awayNone Found
Bus Stations
Hillcrest Avenue
0.8 miles awayWest Mall (BusPlus)
1.9 miles awayBanks
KeyBank
0.1 miles awayBank of America
0.5 miles awayTrustco Bank
0.6 miles awayCitizens Bank
0.8 miles awayThe First Niagara Bank
1.0 miles awayHospitals
Saint Peter's Hospital
1.8 miles awayCapital District Psychiatric Center
2.9 miles awayAlbany Medical Center
3.0 miles awaySamuel S. Stratton Veterans Affairs Medical Center
3.2 miles awayAlbany Memorial Hospital
4.0 miles awayPharmacies
CVS Pharmacy
0.2 miles awayRite Aid
0.3 miles awayCrestwood Pharmacy
1.9 miles awayCVS
2.2 miles awayOutpatient Pharmacy
3.1 miles awayDentists
Colvin Avenue Dental
1.7 miles awayAspen Dental
1.8 miles awayAffordable Dentures
2.6 miles awayAll Care Dental & Denture
2.6 miles awayDeitz Family Dental
3.0 miles awayParks
McKownville Park
0.6 miles awaySunset Park
0.7 miles awayW.A. Harriman Memorial Park
0.9 miles awayNYSDTF Welcome Park
0.9 miles awaySix Mile Waterworks Park
1.2 miles awayPlaces of Worship
Saint Peter's Episcopal Church
4.2 miles awaySt Mary's Roman Catholic Church
4.2 miles awayFirst Dutch Reformed Church
4.3 miles awayShopping
Stuyvesant Plaza
0.6 miles awayCrossgates Mall
1.2 miles awayColonie Center
2.2 miles awayTown Squire Plaza
5.5 miles awayThe Shoppes at The Riverhouse
11.5 miles awayCulture
Campus Center West Auditorium
0.6 miles awayPerforming Arts Center
0.6 miles awayLab Theatre
0.6 miles awayRecital Hall
0.6 miles awayStudio Theatre
0.6 miles awayRestaurants
Uncommon Grounds Coffee & Bagels
0.2 miles awayPizza Hut
0.3 miles awayKosher Kitchen
0.4 miles awayIndigenous Quad Dining Room
0.4 miles awayCalypso
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NY. It is a very large-sized community with 200 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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