📞 Call for pricing and availability: (800) 780-8101
Promedica Skilled Nursing & Rehab (Towson)
509 East Joppa Road, Towson, MD 21286
For Pricing & Availability
(800) 780-8101To Reach a Resident
(410) 828-9494Estimated Pricing
Price Comparison
Promedica Skilled Nursing & Rehab (Towson) Description
Located on East Joppa Road in Towson, MD, ProMedica (formerly ManorCare) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Towson
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Summary:
- Multiple reports of abuse, neglect, and malnourishment of residents.
- Facility cleanliness and maintenance are severely criticized.
- Staff described as rude, unprofessional, and inattentive to residents' needs.
- Communication issues cited, including difficulty scheduling visits and lack of updates on residents' conditions.
- Management and administration heavily criticized for lack of leadership, compassion, and respect towards both residents and staff.
- Several instances of residents being improperly discharged or sent to the ER under questionable circumstances.
- Complaints about the quality of food and overall care provided to residents.
- Some staff express dissatisfaction with the work environment and leadership, impacting their ability to provide care.
Positive Reviews Summary:
- A few reviews praise the staff for being attentive and going above and beyond in caring for residents.
- Some family members noted positive interactions with staff and satisfactory attention to residents' needs.
Overall: The majority of reviews express serious concerns about the quality of care, staff behavior, and management practices at the facility. While there are a few positive comments about individual staff members' efforts, the overwhelming feedback highlights significant areas for improvement.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 14, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 132
Total current residents: 116
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $8137
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-08-14 | 2019-09-06 | D | Construction Deficiencies | Meet other general requirements. |
| 2019-08-14 | 2019-09-21 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-08-14 | 2019-09-06 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2019-08-14 | 2019-09-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-08-14 | 2019-09-06 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-05-24 | 2018-06-27 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-05-24 | 2018-06-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2017-03-22 | 2017-04-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-08-02 | 2019-08-30 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-08-02 | 2019-08-30 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-08-02 | 2019-08-30 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-08-02 | 2019-08-30 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-08-02 | 2019-08-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-02 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-08-02 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-08-02 | 2019-08-30 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-08-02 | 2019-08-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-19 | 2022-03-04 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-19 | 2022-03-04 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-01-19 | 2022-03-04 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-19 | 2022-03-04 | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-01-19 | 2022-03-04 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-01-19 | 2022-03-04 | D | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2018-04-18 | 2018-05-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-04-18 | 2018-05-28 | D | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2018-04-18 | 2018-05-28 | D | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2018-04-18 | 2018-05-28 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-04-18 | 2018-05-28 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-04-18 | 2018-05-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-04-18 | 2018-05-28 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-04-18 | 2018-05-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-04-18 | 2018-05-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-04-18 | 2018-05-28 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2018-04-18 | 2018-05-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-04-18 | 2018-05-28 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-08-07 | 2020-08-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-26 | 2021-07-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-05-26 | 2021-07-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-05-26 | 2021-07-01 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2017-03-16 | 2017-04-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment by a qualified health professional. |
| 2017-03-16 | 2017-04-25 | D | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-03-16 | 2017-04-25 | D | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-09-20 | $650 |
| 2022-01-19 | $6,500 |
| 2022-01-19 | $10,000 |
| 2022-02-28 | $987 |
What is in the Neighborhood
- The closest city is Towson which is 0.4 miles away and has a population of 55,197 (large town).
- The average income is $102,109, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 34
- Average Temperature: 57.9
- Day Breakdown: The area gets 145 days of rain, 20 days of snow and 199 days of sun
- Precipitation: 1.3 inches a year
- The average life expectancy in zip code is 78.08 years old, which is average compared to other zip codes.
- Air Quality: Good Days 228.0, Moderate Days 43.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sprouts Farmers Market
0.5 miles awayWeis
0.7 miles awaySafeway
1.1 miles awayGiant
1.3 miles awayAldi
1.3 miles awayNone Found
Bus Stations
Joppa Road & Manor Care Eastbound
0.0 miles awayJoppa Road & Manor Care Westbound
0.0 miles awayJoppa Road & Black & Decker Eastbound
0.1 miles away300 Joppa Road Westbound
0.2 miles awayJoppa Road & Baltimore County Public Safety Building Mid-block Westbound
0.2 miles awayBanks
Fidelity Investments
0.5 miles awayWells Fargo
0.5 miles awayBank of America
0.5 miles awayFirst National Bank
0.5 miles awayBeal Bank
0.5 miles awayHospitals
Aigburth Vale
0.6 miles awayUniversity of Maryland St. Joseph Medical Center
1.1 miles awaySheppard Pratt Hospital
1.3 miles awayGreater Baltimore Medical Center
1.6 miles awayMedStar Good Samaritan Hospital
2.9 miles awayPharmacies
CVS
0.5 miles awayHealth Mart
0.5 miles awayWalmart Pharmacy
0.8 miles awayWalgreens
1.0 miles awayCVS Pharmacy
1.0 miles awayDentists
Affordable Dentures
1.3 miles awayLoch Ridge Dental Care
1.8 miles awayAdventure Dental & Orthodontics
2.9 miles awayParkville Family Dentistry
3.4 miles awayiBrush Family Dental Care
3.6 miles awayParks
Adelaide Bentley Park
0.1 miles awayCancer Survivors Park
0.2 miles awayTowson Manor Park
0.3 miles awayOlympian Park
0.5 miles awayEdgewood Park
0.5 miles awayPlaces of Worship
St. John's Church
2.7 miles awayShopping
Circle East
0.4 miles awayThe Shops at Kenilworth
1.5 miles awayStoneleigh Shopping Center
1.7 miles awayThe Rotunda
4.8 miles awayMondawmin Mall
6.6 miles awayCulture
Rosenberg Gallery
0.6 miles awayKraushaar Auditorium
0.6 miles awayMeyerhoff Arts Center
0.6 miles awayMerrick Lecture Hall
0.6 miles awayCarpe Librum
3.3 miles awayRestaurants
Roly Poly
0.3 miles awayBonefish Grill
0.3 miles awayOn The Border
0.4 miles awayBJ's Bar and Grill
0.4 miles awayMai Maura
0.4 miles awayGet exact pricing & check availability
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