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Promedica Skilled Nursing & Rehab (Ruxton)

7001 Charles Street, Towson, MD 21204

Nursing Home
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(410) 821-9600

Estimated Pricing

Studio
Estimated $8,618

Price Comparison

  • Average City Price: $8,451
  • Average State Price: $10,346
  • Average National Price: $7,508

    • Promedica Skilled Nursing & Rehab (Ruxton) Description

    Located on North Charles Street in Towson, MD, ProMedica (formerly ManorCare) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Towson

    Community Reviews

    6.5
    Promedica Skilled Nursing & Rehab (Ruxton)
    Based on My Caring Plan's proprietary scoring, including 51 reviews across the web

    Ranking

  • Ranking in City: 14 out of 15 communities in Towson
  • Ranking in State: 618 out of 709 communities in MD

    • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Food quality is praised, and the staff is described as compassionate. The facility, though older, is well-maintained.
    • Staff professionalism and accommodation are highlighted, with special mention of the encouraging and enjoyable therapy sessions.
    • Some reviewers appreciate the family-like atmosphere, both for residents and staff, and commend the facility for making residents feel at home.
    • Therapy departments receive high marks for their quality of care, with some staff members going above and beyond in their duties.
    • The facility is described as clean, with friendly and approachable staff who are responsive to family needs.

    Negative Reviews:

    • Several complaints about poor communication with families, unattended medical needs leading to hospital readmissions, and general neglect.
    • Reports of the facility being dirty and smelling, with instances of residents sitting in soiled diapers for extended periods.
    • Concerns over inadequate dietary considerations for specific health conditions and overall poor meal quality.
    • Issues with bed bugs reported on one of the floors, raising concerns about cleanliness and pest control.
    • Some reviewers express frustration with the management and staff's lack of responsiveness and care, leading to considerations of legal action.
    • Complaints about the handling of medication and personal belongings, with some residents experiencing falls and injuries due to alleged negligence.
    • Several reviewers strongly advise against placing loved ones in the facility, citing horrific experiences and lack of compassion from the nursing staff.

    Mixed Reviews:

    • While some experiences highlight the caring nature of certain staff members and the quality of therapy received, others point to a decline in care quality and staff attitude since new ownership.
    • Experiences vary greatly, with some families feeling their loved ones received excellent care and others feeling the need to remove their family members for their safety and well-being.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Skilled nursing & rehabilitation

    Specialized care

    Home health care

    Caregiver

    Health services

    Wellness

    Activities

    Lounges and activity areas

    Community Amenities

    Housekeeping services

    Laundry and linen service

    Room Amenities

    Private or semi-private rooms

    TVs and Internet Access

    Phone for each guest/resident

    Dining

    Full-service dining options

    Good nutrition

    Well-balanced meals

    Dietary needs

    Reduced-fat

    Low-calorie

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: July 22, 1970
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 179
    Total current residents: 127
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 13
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $8145

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-08-01 2019-08-29 D Construction Deficiencies Meet other general requirements.
    2019-08-01 2019-08-29 F Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2019-08-01 2019-08-29 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-03-26 2018-05-07 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2017-02-15 2017-03-27 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-02-15 2017-03-27 E Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2017-02-15 2017-03-27 F Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-07-18 2019-08-29 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-07-18 2019-08-29 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-07-18 2019-08-29 E Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-07-18 2019-08-29 D Resident Rights Deficiencies Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    2019-07-18 2019-08-29 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-07-18 2019-08-29 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-07-18 2019-08-29 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-07-18 2019-08-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-18 2019-08-29 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-07-18 2019-08-29 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-18 2019-08-29 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2019-07-18 2019-08-29 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-07-18 2019-08-29 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-18 2019-08-29 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-07-18 2019-08-29 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-07-18 2019-08-29 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2019-07-18 2019-08-29 C Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-07-18 2019-08-29 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-07-18 2019-08-29 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-07-18 2019-08-29 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-07-18 2019-08-29 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-07-18 2019-08-29 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2019-07-18 2019-08-29 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-07-18 2019-08-29 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-07-18 2019-08-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-07-18 2019-08-29 D Environmental Deficiencies Keep all essential equipment working safely.
    2022-01-24 2022-03-23 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-01-24 2022-03-23 D Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2022-01-24 2022-03-23 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-01-24 2022-03-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-24 2022-03-23 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-01-24 2022-03-23 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-24 2022-03-23 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-01-24 2022-03-23 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2022-01-24 2022-03-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-24 2022-03-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-01-24 2022-03-23 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-01-24 2022-03-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-01-24 2022-03-23 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-24 2022-03-23 F Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2022-01-24 2022-03-23 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-01-24 2022-03-23 F Infection Control Deficiencies Report COVID19 data to residents and families.
    2018-04-09 2018-05-22 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-04-09 2018-05-22 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-04-09 2018-05-22 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-04-09 2018-05-22 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-04-09 2018-05-22 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-04-09 2018-05-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-04-09 2018-05-22 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2018-04-09 2018-05-22 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2018-04-09 2018-05-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-04-09 2018-05-22 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-09 2021-04-07 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-03-09 2021-04-07 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-03-09 2021-04-07 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-03-09 2021-04-07 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-03-09 2021-04-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2017-01-27 2017-03-30 J Resident Rights Deficiencies Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Provide activities to meet the interests and needs of each resident.
    2017-01-27 2017-03-30 D Resident Assessment and Care Planning Deficiencies Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Provide necessary care and services to maintain or improve the highest well being of each resident .
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
    2017-01-27 2017-03-30 D Quality of Life and Care Deficiencies Ensure residents maintain acceptable nutritional status.
    2017-01-27 2017-03-30 D Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
    2017-01-27 2017-03-30 D Nutrition and Dietary Deficiencies Store, cook, and serve food in a safe and clean way.
    2017-01-27 2017-03-30 E Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.

    Fines

    Fine Date Fine Amount
    2018-01-26 $415,610
    2020-02-07 $140,889
    2021-03-09 $3,250
    2022-01-24 $5,000
    2022-01-24 $3,250
    2022-02-28 $658
    2022-03-07 $987

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lutherville which is 1.0 miles away and has a population of 6,504 (very small town).
    • The average income is $182,683, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 34
      • Average Temperature: 57.9
      • Day Breakdown: The area gets 145 days of rain, 20 days of snow and 199 days of sun
      • Precipitation: 1.3 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 78.08 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 228.0, Moderate Days 43.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Trader Joe's
    0.7 miles away
    Graul's Market
    0.9 miles away
    Safeway
    1.2 miles away
    CosmoProf
    1.7 miles away
    Aldi
    1.8 miles away

    None Found

    Bus Stations

    Kenilworth
    0.4 miles away
    Charles Street & GBMC Hospital Far-side Southbound
    1.0 miles away
    Charles Street & GBMC Hospital Northbound
    1.0 miles away
    Towsontown Boulevard & Towson Court Westbound
    1.0 miles away
    Towsontown Boulevard & Towsontown Court Eastbound
    1.0 miles away

    Banks

    Susquehanna Bank
    0.7 miles away
    M&T Bank
    1.0 miles away
    First Financial Federal Credit Union of Maryland
    1.1 miles away
    First National Bank
    1.2 miles away
    Wells Fargo
    1.3 miles away

    Hospitals

    Greater Baltimore Medical Center
    0.9 miles away
    Sheppard Pratt Hospital
    1.0 miles away
    University of Maryland St. Joseph Medical Center
    1.6 miles away
    Aigburth Vale
    2.0 miles away
    Mount Washington Pediatric Hospital
    3.1 miles away

    Pharmacies

    Ruxton Pharmacy
    1.0 miles away
    CVS Pharmacy
    1.2 miles away
    Rite Aid
    1.2 miles away
    Walgreens
    1.2 miles away
    Health Mart
    1.6 miles away

    Dentists

    Affordable Dentures
    3.2 miles away
    Smile Garden Dental Center
    3.5 miles away
    Sharon Whelton, D.D.S.
    3.7 miles away
    Loch Ridge Dental Care
    3.8 miles away
    Adventure Dental & Orthodontics
    3.8 miles away

    Parks

    Riderwood Hills Park
    0.6 miles away
    Orchard Hills Park
    0.7 miles away
    Roland Run Greenway
    0.7 miles away
    Ridervale Park
    0.7 miles away
    Essex Farms Park
    0.8 miles away

    Places of Worship

    St. John's Church
    1.1 miles away

    Shopping

    The Shops at Kenilworth
    0.7 miles away
    Circle East
    1.6 miles away
    Stoneleigh Shopping Center
    2.3 miles away
    The Rotunda
    4.9 miles away
    Mondawmin Mall
    6.3 miles away

    Culture

    Kraushaar Auditorium
    1.9 miles away
    Rosenberg Gallery
    1.9 miles away
    Merrick Lecture Hall
    1.9 miles away
    Meyerhoff Arts Center
    1.9 miles away
    Alley Cat
    5.2 miles away

    Restaurants

    Nalley Fresh
    0.5 miles away
    Felipe’s Mexican Taqueria
    0.7 miles away
    The Peppermill
    1.2 miles away
    Asian Kebab & Hot Pot
    1.2 miles away
    GT Pizza
    1.2 miles away

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    Google map of Promedica Skilled Nursing & Rehab (Ruxton)

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