📞 Call for pricing and availability: (800) 780-8101
Promedica Skilled Nursing & Rehab (Roland Park)
4669 Falls Road, Baltimore, MD 21209
For Pricing & Availability
(800) 780-8101To Reach a Resident
(410) 662-8606Estimated Pricing
Price Comparison
Promedica Skilled Nursing & Rehab (Roland Park) Description
Located on Falls Road in Baltimore, MD, ProMedica (formerly ManorCare) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Many reviewers express extreme dissatisfaction with the care provided, citing instances of neglect, unprofessional behavior from staff, and poor facility conditions.
- Several reviews mention loved ones experiencing inadequate medical care, including withheld medication and improper handling of medical equipment.
- Complaints about the facility's cleanliness and maintenance are common, with mentions of unpleasant odors and unsanitary conditions.
- Communication issues between staff and family members are frequently highlighted, with reports of difficulty obtaining information about loved ones' care and well-being.
- Negative interactions with staff, including rudeness and lack of responsiveness, are noted in multiple reviews.
- Some reviews point out staffing issues, such as being understaffed or having staff who are not adequately trained.
- A few positive comments are made about individual staff members who are seen as caring and professional, but these are rare in comparison to the negative feedback.
- Overall, the consensus among reviewers is a strong recommendation to avoid this facility due to concerns about the quality of care, staff behavior, and facility conditions.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Oct. 28, 1996
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $4550
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-09-17 | 2018-10-30 | D | Construction Deficiencies | Meet other general requirements. |
| 2018-09-17 | 2018-10-30 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-09-17 | 2018-10-30 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-09-17 | 2018-10-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-17 | 2018-10-30 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-09-17 | 2018-10-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-03-05 | 2020-04-17 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-03-05 | 2020-04-17 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2020-03-05 | 2020-04-17 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2020-03-05 | 2020-04-17 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2020-03-05 | 2020-04-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-03-05 | 2020-04-17 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-03-05 | 2020-04-17 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-08-21 | 2018-10-02 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-08-21 | 2018-10-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-08-21 | 2018-10-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-08-21 | 2018-10-02 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-08-21 | 2018-10-02 | C | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-08-21 | 2018-10-02 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2018-08-21 | 2018-10-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-08-21 | 2018-10-02 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-08-21 | 2018-10-02 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-21 | 2018-10-02 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-08-21 | 2018-10-02 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-08-21 | 2018-10-02 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-08-21 | 2018-10-02 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-08-21 | 2018-10-02 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-08-21 | 2018-10-02 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2020-08-05 | 2020-09-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-05 | 2020-09-18 | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-07-16 | 2021-09-15 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-07-16 | 2021-09-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-07-16 | 2021-09-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-07-16 | 2021-09-15 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-07-16 | 2021-09-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-09-04 | 2020-09-18 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-09-04 | 2020-09-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-09-04 | 2020-09-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-04 | 2020-09-18 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-09-04 | 2020-09-18 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2017-05-10 | 2017-07-11 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2017-05-10 | 2017-07-11 | D | Resident Rights Deficiencies | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. |
| 2017-05-10 | 2017-07-11 | D | Resident Rights Deficiencies | Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. |
| 2017-05-10 | 2017-07-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2017-05-10 | 2017-07-11 | D | Quality of Life and Care Deficiencies | Provide activities to meet the interests and needs of each resident. |
| 2017-05-10 | 2017-07-11 | E | Environmental Deficiencies | Provide housekeeping and maintenance services. |
| 2017-05-10 | 2017-07-11 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment by a qualified health professional. |
| 2017-05-10 | 2017-07-11 | D | Resident Assessment and Care Planning Deficiencies | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2017-05-10 | 2017-07-11 | D | Resident Assessment and Care Planning Deficiencies | Allow residents the right to participate in the planning or revision of care and treatment. |
| 2017-05-10 | 2017-07-11 | D | Quality of Life and Care Deficiencies | Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. |
| 2017-05-10 | 2017-07-11 | E | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-05-10 | 2017-07-11 | D | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
| 2017-05-10 | 2017-07-11 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2017-05-10 | 2017-07-11 | D | Administration Deficiencies | Provide or obtain laboratory services only when ordered by the attending physician. |
| 2017-05-10 | 2017-07-11 | D | Administration Deficiencies | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-04-03 | $13,588 |
| 2019-02-08 | $173,042 |
| 2020-07-17 | $3,250 |
| 2021-06-28 | $650 |
| 2021-07-05 | $975 |
| 2021-07-12 | $1,300 |
| 2021-07-19 | $1,625 |
What is in the Neighborhood
- The closest city is Charles Village which is 2.2 miles away and has a population of 8,267 (very small town).
- The average income is $113,791, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 34
- Average Temperature: 57.9
- Day Breakdown: The area gets 145 days of rain, 20 days of snow and 199 days of sun
- Precipitation: 1.3 inches a year
- The median age is 34.7 years old, average compared to other cities.
- 4.75% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 8.02% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 59% Black or African-American, 4% Hispanic or Latino, and 31% White.
- The crime rate is 8.62 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 4.52 incidents per 100 people
- Drug-Related Crime: 0.5 incidents per 100 people
- The average life expectancy in zip code is 78.08 years old, which is average compared to other zip codes.
- Air Quality: Good Days 228.0, Moderate Days 43.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Giant
0.6 miles awayEddie’s of Roland Park
0.7 miles awayMOM's Organic Market
0.9 miles awayWhole Foods Market
1.6 miles awayAsia Food
1.7 miles awayNone Found
Bus Stations
Falls Road & Spaths Lane Northbound
0.0 miles awayFalls Road & Spaths Lane Far-side Southbound
0.1 miles awayDue Poly Western High
0.1 miles awayPoly Western High School
0.1 miles awayFalls Road & Western High School And Polytechnic Institute Southbound
0.1 miles awayBanks
Bank of America
0.4 miles awayChase
0.8 miles awayPNC Bank
0.8 miles awayWells Fargo
0.8 miles awayM&T Bank
0.8 miles awayHospitals
Sinai Hospital of Baltimore
1.1 miles awayMount Washington Pediatric Hospital
1.3 miles awayLevindale Hebrew Geriatric Center and Hospital
1.3 miles awayMedstar Union Memorial Hospital
1.8 miles awayMedStar Good Samaritan Hospital
2.9 miles awayPharmacies
CVS Pharmacy
0.1 miles awayMimiKay Pharmacy
1.1 miles awayLifebridge Pharmacy
1.2 miles awayRite Aid
1.4 miles awayBelvedere Pharmacy
2.0 miles awayDentists
Smile Garden Dental Center
0.8 miles awayCharm City Dental
1.2 miles awayMagdalena P. Vallar DMS MPH, Rodrigo P. Valler DDS
2.4 miles awayAdventure Dental & Orthodontics
2.6 miles awayPorter Dental
3.3 miles awayParks
Baltimore Country Club
0.2 miles awayMedfield
0.3 miles awayCylburn Arboretum
0.4 miles awayMedfield Heights Park
0.4 miles awayCamp Small Park
0.4 miles awayPlaces of Worship
St. John's Church
3.3 miles awayShopping
The Rotunda
0.9 miles awayMondawmin Mall
2.1 miles awayStoneleigh Shopping Center
2.8 miles awayCharles Plaza
4.0 miles awayCircle East
4.3 miles awayCulture
School of Rock
1.0 miles awayAlley Cat
1.2 miles awayAndamento Studio & Gallery
1.3 miles awayExittheapple Art Space
2.6 miles awayJames Weldon Johnson Auditorium Building
2.7 miles awayRestaurants
Petit Louis
0.4 miles awayJohnny's
0.4 miles awayMiss Shirley's Cafe
0.5 miles awayChow Mein Charlie
0.5 miles awayAlonso's
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