📞 Call for pricing and availability: (800) 780-8101
Professional Post Acute Center
81 Professional Center Parkway, San Rafael, CA 94903
For Pricing & Availability
(800) 780-8101To Reach a Resident
(415) 479-5161Estimated Pricing
Price Comparison
Professional Post Acute Center Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Rafael
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Patients reportedly not treated with decency, ignored when asking for help, and left in wheelchairs all day, leading to health issues.
- Facility cleanliness is a major concern, with incidents of uncleaned messes and overall filthy conditions, including smells of urine and visible bugs and insects.
- Reports of under-staffing and lack of leadership, resulting in inadequate care and unaddressed maintenance issues.
- Food quality is described as poor, with complaints about powdered eggs and milk, and unappetizing meals.
- Personal belongings of patients reportedly mishandled or lost, with one case mentioning difficulty in retrieving a deceased patient's belongings.
- Concerns about the facility's infrastructure, including outdated beds and the presence of asbestos.
- Staff turnover and constant understaffing mentioned, affecting the continuity of care and availability of staff for follow-up on issues.
Positive Reviews:
- Some reviewers found the care to be very good, with attentive and friendly staff, and the facility clean and well-maintained.
- A family member praised the facility for its compassionate, caring, and professional staff, noting that they went above and beyond in their duties.
- The facility is described as having a family-like atmosphere by one reviewer, who felt a part of the community during their stay.
- Professionalism of the staff and the cleanliness of the facility were highlighted as positives by another reviewer.
Mixed Feedback:
- While some reviews highlight the cleanliness and professionalism of the staff, others strongly criticize the facility for its lack of hygiene, care, and management.
- Experiences seem to vary greatly among reviewers, with some describing a positive and caring environment, and others detailing neglect and poor conditions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Room Amenities
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Dec. 12, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 85
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 12
Number of
substantiated complaints: 37
Number of payment denials: 2
Number of fines: 4
Total cost of fines: $254784
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-05-19 | 2021-06-08 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-05-19 | 2021-06-08 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-05-19 | 2021-06-08 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2021-05-19 | 2021-06-08 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-05-19 | 2021-06-08 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2021-05-19 | 2021-06-08 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2021-05-19 | 2021-06-08 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-05-19 | 2021-06-08 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-05-19 | 2021-06-08 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-05-19 | 2021-06-08 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-05-19 | 2021-06-08 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-19 | 2021-06-08 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-05-19 | 2021-06-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-06-25 | 2019-07-30 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-06-25 | 2019-07-30 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-25 | 2019-07-30 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-07-25 | 2018-08-06 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2018-07-25 | 2018-08-06 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-07-25 | 2018-08-06 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-07-25 | 2018-08-06 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-07-25 | 2018-08-06 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-07-25 | 2018-08-06 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-07-25 | 2018-08-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-07 | $10,650 |
| 2019-07-22 | $9,161 |
| 2020-07-22 | $23,839 |
| 2020-07-22 | $3,250 |
| 2021-05-19 | $112,203 |
| 2021-12-27 | $650 |
| 2022-04-04 | $987 |
| 2022-09-08 | $139,450 |
| 2022-09-08 | $140,944 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-07-22 | 47 |
| 2021-05-19 | 4 |
| 2022-09-08 | 21 |
What is in the Neighborhood
- The closest city is San Rafael which is 2.6 miles away and has a population of 59,162 (large town).
- The average income is $148,455, which is very high compared to other zip codes.
- Weather
- High Temperature: 66
- Low Temperature: 52
- Average Temperature: 59.6
- Day Breakdown: The area gets 79 days of rain and 285 days of sun
- Precipitation: 0.5 inches a year
- The crime rate is 7.39 per 100 people which is very high compared to other cities.
- Violent Crime: 1.34 incidents per 100 people
- Property Crime: 3.94 incidents per 100 people
- Drug-Related Crime: 1.2 incidents per 100 people
- The average life expectancy in zip code is 83.39 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 230.0, Moderate Days 14.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.5 miles awayScotty's Market
1.2 miles awayMarinwood Market
1.5 miles awayAndy's Sun Valley Market
2.0 miles awayUnited Market
2.4 miles awayTransportation
Marin Civic Center
0.6 miles awayBus Stations
Manuel T. Freitas Parkway & Del Presidio Boulevard
0.4 miles awayNorthgate Mall
0.4 miles awayManuel T. Freitas Parkway & Northgate Drive
0.4 miles awayLas Gallinas Avenue & Northgate Drive
0.5 miles awayLas Gallinas Avenue & Oleander Drive
0.6 miles awayBanks
Bank of America
0.5 miles awayChase
0.5 miles awayUmpqua Bank
2.5 miles awayWestamerica Bank
2.5 miles awayLuther Burbank Savings
2.6 miles awayHospitals
Kaiser Permanente San Rafael Medical Center
0.9 miles awayMarin Health Medical Center
4.2 miles awayNovato Community Hospital
6.1 miles awayKaiser Permanente Richmond Medical Center
10.9 miles awaySan Francisco VA Medical Center
15.7 miles awayPharmacies
Rite Aid
0.4 miles awayWalgreens
0.4 miles awayCVS Pharmacy
2.5 miles awayJack's Drug Store
2.8 miles awayRite Aid 5957
3.0 miles awayDentists
San Rafael Dentistry
2.8 miles awayHaney Orthodontics
2.8 miles awayAlan S. Cascio
4.0 miles awayMagnolia Family Dentistry
4.4 miles awayTimothy G. Bricca DDS
4.6 miles awayParks
Oleander Park
0.4 miles awayLagoon Park
0.6 miles awaySanta Margarita Island Open Space Preserve
0.7 miles awayBernard Hoffman Field
0.7 miles awayMunson Park
0.7 miles awayPlaces of Worship
Swedenborgian Church of San Francisco
16.0 miles awayGrace Cathedral
16.5 miles awayMisión San Francisco de AsÃs
18.0 miles awaySaint Marys Roman Catholic Church
20.2 miles awaySaint George Serbian Orthodox Church
21.0 miles awayShopping
Northgate Mall
0.4 miles awayPacheco Plaza
3.9 miles awayIgnacio Center
4.1 miles awayHarbor Center Sausalito
9.6 miles awayPacific East Mall
14.7 miles awayCulture
Marin Veterans' Memorial Auditorium
0.6 miles awayShowcase Theatre
0.6 miles awayAmphitheater
2.4 miles awayForest Meadows Amphitheater
2.4 miles awayHamilton Theater
3.3 miles awayRestaurants
Applebee's
0.5 miles awayCalgang
0.5 miles awayBJ's Restaurant & Brewhouse
0.5 miles awayPing's Chinese Cuisine
0.5 miles awayRoadside BBQ
0.6 miles awayGet exact pricing & check availability
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Disclaimer
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