📞 Call for pricing and availability: (800) 780-8101

Porter Hills Presbyterian Village

3600 East Fulton Street, Grand Rapids, MI 49546

Independent Living Assisted Living Memory Care Nursing Home Skilled Nursing
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(616) 949-4971

Estimated Pricing

Studio
Estimated $2,981
One Bedroom
Estimated $3,755
Two Bedroom
Estimated $4,618

Price Comparison

  • Average City Price: $3,730
  • Average State Price: $4,337
  • Average National Price: $4,181


  • Porter Hills Presbyterian Village Description

    Begin the next chapter of your life at one of the finest senior living communities in Grand Rapids. Porter Hills Village is a friendly, vibrant community where people come to enjoy active lives free from the burdens of home maintenance and other chores. Live in a luxury town home or spacious garden apartment, free to pursue your independent lifestyle while enjoying a wide range of amenities, abundant recreational and educational programs, and close-by shopping, dining and cultural opportunities.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Grand Rapids

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Grand Rapids

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Grand Rapids

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Grand Rapids

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Grand Rapids


    Community Reviews

    7.4
    Porter Hills Presbyterian Village
    Based on My Caring Plan's proprietary scoring, including 54 reviews across the web

    Ranking

  • Ranking in City: 33 out of 49 communities in Grand Rapids
  • Ranking in State: 876 out of 1240 communities in MI
  • Food and Dining A

    Activities A

    Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praised the caring and attentive staff, highlighting the friendly and helpful nature of managers, nurses, and staff members.
    • Several reviews mentioned the beautiful and safe environment, especially appreciating the measures taken during COVID-19 to ensure safety and social distancing.
    • Some employees expressed satisfaction with their work environment, citing teamwork, constant growth, and the company's mission as key factors.
    • Residents and visitors noted the welcoming community, excellent maintenance services, and the presence of wildlife adding to a peaceful environment.

    Negative Reviews:

    • Several reviewers reported issues with communication, mentioning unreturned calls and emails, and difficulty reaching residents through the phone system.
    • Concerns were raised about the quality of care, including unaddressed medication reactions, lack of personal care, and instances of neglect leading to bedsores and hygiene issues.
    • Some reviews highlighted management and staff problems, such as lack of supervision, public embarrassment of employees, and inadequate training.
    • There were reports of theft and abuse, with one reviewer mentioning a stolen iPad and another alleging verbal abuse from a staff member.
    • Issues with facility policies and practices were mentioned, including problems with transitioning to higher levels of care and concerns about COVID-19 policy enforcement.

    Mixed Reviews:

    • While some reviews praised the facility for its environment and staff, others expressed disappointment with the level of care and management.
    • The quality of communication and responsiveness of the staff was a point of contention, with experiences varying greatly among reviewers.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Access to Pharmacy services through Meijer

    On-site access to residential health care services

    Wellness center

    Rehabilitation center

    Skilled nursing


    Services

    Postal services

    Dry cleaning pickup

    Full service United Bank personal banking center

    Maintenance-free


    Activities

    Community rooms

    Library

    Computer lab

    Meeting House/Chapel

    State-of-the-art exercise equipment

    Group classes


    Community Amenities

    Salon

    The Village Store

    Wellness center with heated pool and spa

    Beautifully landscaped grounds


    Dining

    The Village Coffee Shop and Cafe

    Catering services


    Transportation

    Transportation for scheduled, off-campus group activities



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 4
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 1976
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 39
    Total current residents: 37
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $59360


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-13 2022-05-10 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-04-13 2022-05-10 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-04-13 2022-05-10 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-04-13 2022-05-10 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-04-13 2022-05-10 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-03-05 2020-04-13 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-03-05 2020-04-13 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-03-05 2020-04-13 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2020-03-05 2020-04-13 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-14 2023-07-01 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2023-06-14 2023-07-01 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2023-06-14 2023-07-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-14 2022-05-10 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-04-14 2022-05-10 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-04-14 2022-05-10 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-14 2022-05-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-04-14 2022-05-10 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-04-14 2022-05-10 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-04-14 2022-05-10 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-04-14 2022-05-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-14 2022-05-10 C Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2022-04-14 2022-05-10 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-03-05 2020-04-13 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-03-05 2020-04-13 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-03-05 2020-04-13 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-03-05 2020-04-13 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-03-05 2020-04-13 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2019-06-13 $17,271
    2019-12-30 $11,991
    2022-04-14 $59,360

    Denials

    Denial Date Payment Denial Days
    2019-06-13 20

    What is in the Neighborhood

    General Area Overview
    • The closest city is East Grand Rapids which is 2.0 miles away and has a population of 11,311 (small town).
    • The average income is $133,482, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 26
      • Average Temperature: 50.3
      • Day Breakdown: The area gets 150 days of rain, 56 days of snow and 158 days of sun
      • Precipitation: 1.6 inches a year

    Demographic Overview
    • The median age is 32.1 years old, very low compared to other cities.
    • 4.6% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 9.83% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 18% Black or African-American, 13% Hispanic or Latino, and 63% White.

    Health and Safety Overview
    • The crime rate is 7.75 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.95 incidents per 100 people
      • Property Crime: 3.82 incidents per 100 people
      • Drug-Related Crime: 0.27 incidents per 100 people
    • The average life expectancy in zip code is 79.67 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 129.0, Moderate Days 49.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Forest Hills Foods
    1.7 miles away
    D&W
    1.8 miles away
    D&W Fresh Market
    2.5 miles away
    Meijer
    2.5 miles away
    Fresh Thyme
    2.7 miles away

    None Found

    Bus Stations

    Kentwood Station - Woodland
    3.2 miles away
    29th & Lake Eastbrook
    3.5 miles away
    Lafayette north of Michigan NB
    4.2 miles away
    Mercy Health
    4.2 miles away
    Fulton Street
    4.2 miles away

    Banks

    United Bank of Michigan
    1.1 miles away
    Fifth Third Bank
    2.4 miles away
    Macatowa Bank
    2.6 miles away
    Mercantile Bank of Michigan
    2.7 miles away
    Huntington Bank
    3.0 miles away

    Hospitals

    Forest View Hospital
    1.5 miles away
    Blodgett Hospital
    2.1 miles away
    Spectrum Health Long-Term Care
    2.9 miles away
    Mercy Health Saint Mary's
    4.0 miles away
    Spectrum Health Butterworth Hospital
    4.2 miles away

    Pharmacies

    Walgreens
    1.6 miles away
    Rite Aid
    1.9 miles away
    Grand Valley Pharmacist
    1.9 miles away
    CVS
    2.6 miles away
    CVS Health
    3.4 miles away

    Dentists

    Dr. Zachary Pyles, DDS
    5.5 miles away
    616 Dental Studio West Side
    5.6 miles away
    Mansfield Family Dentistry: Dr. Bryton Mansfield DDS
    6.7 miles away
    Roedema Kenneth J DDS
    6.7 miles away
    Palaszek Mary K DDS
    6.7 miles away

    Parks

    Manhattan Park
    0.5 miles away
    Cascade Community Association Park
    0.7 miles away
    Griffiths Park
    0.9 miles away
    John H. Bonnell Park
    1.0 miles away
    Frederik Meijer Gardens and Sculpture Park
    1.2 miles away

    None Found

    Shopping

    Woodland Mall
    2.9 miles away
    Fulton Street Farmer’s Market
    3.0 miles away
    Centerpointe Mall
    3.0 miles away
    RiverTown Crossings
    10.3 miles away
    Tanger Outlet Mall
    11.3 miles away

    Culture

    Frederik Meijer Gardens Amphitheater
    1.4 miles away
    Matthews Performing Arts Center
    1.7 miles away
    LaFontse Gallery
    3.4 miles away
    Spectrum Theater
    4.2 miles away
    St. Cecilia Music Center
    4.2 miles away

    Restaurants

    Rose's
    1.6 miles away
    Wok & Mortar
    1.8 miles away
    Olive’s Restaurant and Bar
    1.8 miles away
    Knollcrest Dining Hall
    1.8 miles away
    Big Bobs Pizza
    1.9 miles away

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    Google map of Porter Hills Presbyterian Village

    Licensing

    This community is licensed by the state of MI. It is a very large-sized community with 212 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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