📞 Call for pricing and availability: (800) 780-8101
Pheasant Ridge Nursing & Rehab Center
4355 Pheasant Ridge Road, Sw, Roanoke, VA 24014
For Pricing & Availability
(800) 780-8101To Reach a Resident
(540) 725-8210Estimated Pricing
Price Comparison
Pheasant Ridge Nursing & Rehab Center Description
Pheasant Ridge Nursing and Rehabilitation Center is a place to get better, a place for living. As a 101-bed skilled nursing center, and a proud member of the Consulate Health Care family, our culture creates a community where Consulate staff cares for patients and residents like family, not because it's their job, but because it's their calling. We are Ambassadors of Care.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Roanoke
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Roanoke
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Roanoke
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. A few reviewers have reported instances of rude staff and poor communication regarding the health and progress of their loved ones. Concerns were raised about the quality of care, including a lack of attention to serious health issues such as urinary infections leading to hospitalization.
On the positive side, some reviewers have praised the facility for its friendly and helpful staff, cleanliness, and the quality of care provided by the therapy department and certain staff members. The facility has been recommended for post-hospital needs and short-term stays, with some noting improvements under current management and a dedication to providing excellent care.
However, there are also reports of the facility being understaffed, with some staff members described as rude and mismanagement cited. Concerns about the quality of food and the timeliness of assistance were also mentioned. One reviewer detailed a distressing experience involving a lack of proper care and attention after a fall, leading to a significant decline in their loved one's mobility.
Despite these mixed reviews, some individuals have had long-term positive experiences working at the facility, highlighting a cooperative staff and a commitment to improving the quality of care. The facility has been described as beautiful with many updates, and efforts to provide exceptional customer service were noted.
In summary, while there are certainly positive aspects and improvements noted at the facility, potential clients and their families should carefully consider the varied experiences reported and conduct thorough research to ensure it meets their needs and expectations.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 5
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1998
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 101
Total current residents: 92
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 14
Total cost of fines: $54258
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-19 | 2022-12-05 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2022-09-19 | 2022-12-05 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-09-19 | 2022-12-05 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-09-19 | 2022-12-05 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-09-19 | 2022-12-05 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-04-26 | 2021-06-15 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-04-26 | 2021-06-15 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-04-26 | 2021-06-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-04-26 | 2021-07-29 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-04-26 | 2021-07-29 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-04-26 | 2021-06-15 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-04-26 | 2021-06-15 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-04-26 | 2021-07-29 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-28 | 2020-09-16 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-01-28 | 2020-09-16 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-01-28 | 2020-09-16 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2020-01-28 | 2020-09-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-28 | 2020-09-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2020-01-28 | 2020-09-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-01-28 | 2020-09-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-14 | $147,436 |
| 2021-04-08 | $9,081 |
| 2022-12-05 | $3,169 |
| 2022-12-05 | $3,145 |
| 2022-12-27 | $1,748 |
| 2022-12-27 | $1,761 |
| 2023-01-03 | $2,098 |
| 2023-01-09 | $2,466 |
| 2023-01-09 | $2,447 |
| 2023-01-17 | $2,818 |
| 2023-01-17 | $2,797 |
| 2023-01-23 | $3,147 |
| 2023-01-30 | $3,496 |
| 2023-02-06 | $3,846 |
| 2023-02-13 | $4,196 |
| 2023-02-21 | $4,545 |
| 2023-02-28 | $4,545 |
| 2023-03-06 | $4,545 |
| 2023-03-13 | $4,545 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-12-14 | 50 |
What is in the Neighborhood
- The closest city is Cave Spring which is 2.9 miles away and has a population of 24,922 (small town).
- The average income is $94,753, which is very high compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 36
- Average Temperature: 58.7
- Day Breakdown: The area gets 155 days of rain, 10 days of snow and 199 days of sun
- Precipitation: 1.8 inches a year
- The median age is 36.9 years old, high compared to other cities.
- 6.57% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 7.35% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 28% Black or African-American, 5% Hispanic or Latino, and 62% White.
- The crime rate is 11.25 per 100 people which is very high compared to other cities.
- Violent Crime: 3.15 incidents per 100 people
- Property Crime: 5.76 incidents per 100 people
- Drug-Related Crime: 1.05 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Asian Grocer
1.1 miles awayKroger
1.2 miles awayWalmart Supercenter
1.2 miles awayFood Lion
1.4 miles awayJ&L Oriental Food Mart
2.3 miles awayTransportation
Roanoke
3.6 miles awayBus Stations
Smart Bus
6.8 miles away059
22.3 miles away058
22.3 miles awayKenneth B. Gibson Memorial Park-and-Ride
23.6 miles awayGrissom/Nellies Cave Southbound
23.9 miles awayBanks
Carter Bank & Trust
0.6 miles awayWells Fargo
1.2 miles awaySunTrust
1.2 miles awayBank of America
1.4 miles awaySuntrust
2.0 miles awayHospitals
Carilion Roanoke Memorial Hospital
2.1 miles awayCarilion Roanoke Community Hospital
3.0 miles awayLewisGale Medical Center
4.6 miles awaySalem Veterans Affairs Medical Center
4.6 miles awayCatawba Hospital
14.2 miles awayPharmacies
Walgreens
1.9 miles awayCVS Pharmacy
2.3 miles awayKroger Pharmacy
2.9 miles awayCVS
5.5 miles awayKroger Pharmacy Drive Thru
6.6 miles awayDentists
Zachary Law DDS and Associates
5.4 miles awayNew River Valley Dental
24.4 miles awayRichard H. Tate Dds And George S. Tate Dds
24.4 miles awayPaget Pediatric Dentistry And Rockhill Orthodontics
24.4 miles awayLeander Lanier, Sr. Dds
24.4 miles awayParks
Sunrise Park
0.3 miles awayFern Park and Trails
1.1 miles awayFern Park
1.3 miles awayClearbrook Park
1.3 miles awayMill Mountain Park
1.5 miles awayNone Found
Shopping
Tanglewood Mall
1.1 miles awayTowers Shopping Center
2.2 miles awayValley View Mall
5.5 miles awayCulture
Roanoke Fine Arts Center
1.7 miles awayJefferson Center
3.3 miles awayBanG Studios
3.3 miles awayColumn Stage
3.3 miles awayBerglund Performing Arts Theater
4.1 miles awayRestaurants
Outback Steakhouse
0.4 miles awayEl Rio Mexican Grill
0.4 miles awayHank's Pizza & Subs
0.4 miles awayPizza Hut
0.4 miles awayIHOP
0.7 miles awayGet exact pricing & check availability
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Disclaimer
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