📞 Call for pricing and availability: (800) 780-8101
Paul House & Health Cr Ctr
3800 North California Avenue, Chicago, IL 60618
For Pricing & Availability
(800) 780-8101To Reach a Resident
(773) 478-4222Estimated Pricing
Price Comparison
Paul House & Health Cr Ctr Description
Paul House is a skilled nursing care and assisted-living community that has been part of the fabric of Chicago's Irving Park area for over 100 years. We are defined by our accomplished medical professionals, dedicated staff members, vibrant residents and our relationships that connect us deeply to our neighborhood.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
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Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Paul House has received a variety of reviews from family members of residents, former employees, and residents themselves. Many highlight the exceptional care and dedication of the staff, including the Social Services Director, nurses, aides, and the Director of Physical Therapy. The facility is praised for its cleanliness, tastefully furnished spaces, and the quality of its therapy program, which includes the latest equipment and a team of knowledgeable therapists.
Several reviewers commend the facility for its communication and the personal attention given to residents and their families, especially during challenging times such as COVID-19 restrictions. The staff's efforts to make residents feel comfortable and keep families informed are frequently mentioned, with specific appreciation for the facility's ability to accommodate Spanish-speaking residents and arrange for hospice care when needed.
Activities, food quality, and the overall atmosphere of Paul House are also points of satisfaction among reviewers. The facility's commitment to providing a welcoming and engaging environment for residents is noted, with many expressing confidence in the care their loved ones receive.
However, not all feedback is positive. Some reviews express concerns over communication issues with the administration, changes in ownership, and dissatisfaction with certain aspects of the facility's management and staffing. One particularly negative review criticizes the facility's cleanliness, staffing levels, and management, suggesting a significant disparity in experiences among reviewers.
Overall, while many reviews of Paul House are positive, citing the care team's dedication and the facility's amenities, there are also critical voices pointing out areas for improvement, particularly in administration and facility management.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 1, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 110
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 7
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $50083
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-19 | 2022-06-05 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-05-19 | 2022-06-05 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-05-19 | 2022-06-05 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-05-19 | 2022-06-05 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-05-19 | 2023-04-30 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-05-19 | 2022-06-05 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-05-19 | 2022-06-05 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-05-19 | 2022-06-05 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2022-05-19 | 2022-06-05 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-05-19 | 2022-06-05 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-05-19 | 2022-06-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-05-19 | 2022-06-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-05-19 | 2022-06-05 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-02-17 | 2021-03-10 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-02-17 | 2021-03-10 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-02-17 | 2021-03-10 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-02-17 | 2021-03-10 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-02-17 | 2021-03-10 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-02-17 | 2021-03-10 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-02-17 | 2021-05-31 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-02-17 | 2021-03-10 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-02-17 | 2021-03-10 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-02-17 | 2021-03-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-02-17 | 2021-03-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-20 | 2019-07-05 | E | Construction Deficiencies | Meet requirements for sections of health care facilities separated by fire resistive construction. |
| 2019-06-20 | 2019-07-05 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-06-20 | 2019-07-05 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-06-20 | 2019-07-05 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-06-20 | 2019-07-05 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-20 | 2019-07-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-20 | 2019-07-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-13 | 2022-06-05 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-05-13 | 2022-06-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-05-13 | 2022-06-05 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-05-13 | 2022-06-05 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-05-13 | 2022-06-05 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-05-13 | 2022-06-05 | D | Nutrition and Dietary Deficiencies | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. |
| 2022-05-13 | 2022-06-05 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2022-05-13 | 2022-06-05 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-05-13 | 2022-06-05 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-05-13 | 2022-06-05 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-13 | 2022-06-05 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-05-13 | 2022-06-05 | E | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2022-05-13 | 2022-06-05 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-07-07 | 2022-07-08 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-07-07 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-07-07 | 2022-07-08 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-06-17 | 2022-06-20 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-17 | 2022-06-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-04 | 2022-02-05 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-02-11 | 2021-03-05 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-02-11 | 2021-03-05 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-02-11 | 2021-03-05 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2021-02-11 | 2021-03-05 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-02-11 | 2021-03-05 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-02-11 | 2021-03-05 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-31 | 2021-01-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-17 | 2020-10-05 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-06-12 | 2019-06-27 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-06-12 | 2019-06-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-12 | 2019-06-27 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-05 | $650 |
| 2021-02-11 | $20,000 |
| 2021-02-11 | $13,000 |
| 2022-05-13 | $36,433 |
| 2022-05-13 | $56,050 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-05-13 | 26 |
What is in the Neighborhood
- The closest city is Lincolnwood which is 4.0 miles away and has a population of 12,646 (small town).
- The average income is $94,323, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 53.0
- Day Breakdown: The area gets 151 days of rain, 41 days of snow and 172 days of sun
- Precipitation: 2.6 inches a year
- The median age is 34.2 years old, low compared to other cities.
- 2.65% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 21.08% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 26% Black or African-American, 24% Hispanic or Latino, and 42% White.
- The crime rate is 8.49 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 4.84 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.6 miles awayCermak Fresh Market
0.7 miles awayMariano's Fresh Market
0.7 miles awayALDI
0.8 miles awayCarniceria Guanajuato
0.8 miles awayNone Found
Bus Stations
Irving Park & Mozart EB
0.2 miles awayIrving Park & California EB
0.2 miles awayIrving Park & Mozart WB
0.2 miles awayIrving Park & California WB
0.2 miles awayIrving Park & Francisco EB
0.2 miles awayBanks
BMO Harris Bank
0.4 miles awayChase
0.5 miles awayNorth Community Bank
0.8 miles awayPNC Bank
0.8 miles awayByline Bank
0.8 miles awayHospitals
Kindred Hospital Chicago (North Campus)
0.8 miles awaySwedish Covenant Hospital
1.6 miles awayKindred Chicago Central Hospital
1.7 miles awayMethodist Hospital of Chicago
2.0 miles awayThorek Memorial Hospital
2.3 miles awayPharmacies
Walgreens
0.5 miles awayCVS Pharmacy
0.5 miles awayJewel-Osco
1.8 miles awayDentists
America's Best Dental Solutions
0.4 miles awayFamily Dental
0.8 miles awayFreshworks Dental Studio
1.1 miles awayBig Smile Dental
1.5 miles away1st Dental
1.7 miles awayParks
California Park
0.0 miles awayHorner Park
0.2 miles awayHorner Natural Area
0.3 miles awayRevere Park
0.3 miles awayRichard Clark Park
0.4 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
9.7 miles awayShopping
Lincoln Village Shopping Center
2.9 miles awayLincolnwood Town Center
4.0 miles awayWater Tower Place
5.3 miles awayThe Merchandise Mart
5.3 miles awayThe Shops at North Bridge
5.5 miles awayCulture
The Art House
0.6 miles awayProp Thtr
0.6 miles awayPuerto Rican Arts Alliance
1.4 miles awayAll Star Press
1.5 miles awayElastic Arts Foundation
1.5 miles awayRestaurants
The Famous Taco Burrito
0.2 miles awayLo's China Kitchen
0.2 miles awayPitchFork
0.3 miles awayRaisu Japanese Fine Dining
0.3 miles awayDapper's East Family Restaurant
0.3 miles awayGet exact pricing & check availability
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