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Pacific Palms Healthcare
1020 Termino Avenue, Long Beach, CA 90804
For Pricing & Availability
(800) 780-8101To Reach a Resident
(562) 433-6791Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Long Beach
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Family doctors and geriatric physicians who round at several nursing facilities have had positive experiences at Pacific Palms, highlighting the facility's cleanliness, the happiness of employees, and the staff's dedication to patient care.
- Family members of residents appreciate the friendly and helpful staff, noting the professional care their loved ones receive from administration to nursing aides.
- Specific staff members, including Carina (Director of Business Development) and Lance (Administrator), are praised for their responsiveness, professionalism, and visible presence within the facility, contributing to a family-oriented atmosphere.
- The rehabilitation services, including PT/OT/Speech Therapy teams, are highly recommended for their professionalism and effective communication with families. The wound care team is also commended for their exceptional care.
- Some reviewers have had long-term positive experiences with the facility, citing the personalized care and attention their loved ones received, which they believe aids in the healing process.
Negative Reviews:
- One review strongly criticizes the facility, mentioning rude and unprofessional nurses, poor communication, and a lack of personal attention to residents. The reviewer also experienced issues with belongings going missing.
- Concerns were raised about the facility's handling of patient transfers and the overall quality of care, leading to a family member feeling traumatized by their experience.
Mixed Reviews:
- While many aspects of care and staff interaction are praised, some reviewers note areas for improvement such as the quality of food and the rooming situation, which can affect the level of personal care due to high patient-to-staff ratios.
Overall, Pacific Palms Healthcare receives a mix of highly positive reviews for its staff, cleanliness, and rehabilitation services, with a few negative remarks concerning specific incidents and aspects of care.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 6, 1970
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 133
Total current residents: 105
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-28 | 2022-11-18 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-10-28 | 2022-11-18 | D | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2022-10-28 | 2022-11-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-10-28 | 2022-11-18 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-03-22 | 2019-04-16 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2018-04-05 | 2018-04-24 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2018-04-05 | 2018-04-24 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2018-04-05 | 2018-04-24 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-04-05 | 2018-04-24 | C | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2018-04-05 | 2018-04-24 | C | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-04-05 | 2018-04-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2018-04-05 | 2018-04-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-04-05 | 2018-04-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-05 | 2018-04-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-04-05 | 2018-04-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that sources of ignition are removed from patients receiving respiratory therapy. |
| 2018-04-05 | 2018-04-24 | E | Smoke Deficiencies | Meet other general requirements. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-28 | 2022-11-24 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-28 | 2022-11-24 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-10-28 | 2022-11-24 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-28 | 2022-11-24 | E | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2022-10-28 | 2022-11-24 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-10-28 | 2022-11-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-10-28 | 2022-11-24 | G | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-10-28 | 2022-11-24 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-28 | 2022-11-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-10-28 | 2022-11-24 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-10-28 | 2022-11-24 | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-10-28 | 2022-11-24 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-10-28 | 2022-11-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-09 | 2022-06-09 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-05-09 | 2022-06-09 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-29 | 2022-05-27 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-06 | 2022-04-15 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-11-04 | 2021-12-28 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-22 | 2019-04-16 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-03-22 | 2019-04-16 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-03-22 | 2019-04-16 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-03-22 | 2019-04-16 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-03-22 | 2019-04-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-03-22 | 2019-04-16 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-03-22 | 2019-04-16 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-03-22 | 2019-04-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-22 | 2019-04-16 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-03-22 | 2019-04-16 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-03-22 | 2019-04-16 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-03-22 | 2019-04-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-22 | 2019-04-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-03-22 | 2019-04-16 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-03-11 | 2021-04-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-04-05 | 2018-04-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-04-05 | 2018-04-23 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-04-05 | 2018-04-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-04-05 | 2018-04-23 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-04-05 | 2018-04-23 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-04-05 | 2018-04-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-04-05 | 2018-04-23 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-04-05 | 2018-04-23 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-04-05 | 2018-04-23 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-04-05 | 2018-04-23 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-04-05 | 2018-04-23 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-04-05 | 2018-04-23 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-04-05 | 2018-04-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2018-04-05 | 2018-04-23 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-04-05 | 2018-04-23 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-04-05 | 2018-04-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-04-05 | 2018-04-23 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-12-17 | $107,300 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-12-17 | 19 |
What is in the Neighborhood
- The closest city is Signal Hill which is 2.2 miles away and has a population of 11,565 (small town).
- The average income is $49,837, which is low compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 63
- Average Temperature: 70.9
- Day Breakdown: The area gets 50 days of rain and 314 days of sun
- Precipitation: 0.4 inches a year
- The median age is 34.6 years old, average compared to other cities.
- 3.68% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 26.94% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 10% Asian, 10% Black or African-American, 32% Hispanic or Latino, and 43% White.
- The crime rate is 1.09 per 100 people which is very low compared to other cities.
- Violent Crime: 0.33 incidents per 100 people
- Property Crime: 0.66 incidents per 100 people
- Drug-Related Crime: 0.03 incidents per 100 people
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Smart & Final Extra
0.5 miles awayFood 4 Less
0.5 miles awayLa Bodega
0.7 miles awayVons
0.9 miles awayRalphs
0.9 miles awayNone Found
None Found
Banks
LBS Financial Credit Union
0.2 miles awayOne West Bank
0.4 miles awayComerica
0.5 miles awayNix Neighborhood Lending
0.5 miles awayFarmers & Merchants Bank
0.6 miles awayHospitals
Community Medical Center Long Beach
0.6 miles awayVA Long Beach Healthcare
1.3 miles awayNaples Medical Group
2.2 miles awaySaint Mary Medical Center Long Beach
2.3 miles awayCollege Medical Center South Campus
2.9 miles awayPharmacies
Rite Aid
0.4 miles awayWalgreens
0.5 miles awayCVS Pharmacy
0.8 miles awayAHF Pharmacy
0.8 miles awayCircle Nutrition Center
0.8 miles awayDentists
Kids Smile Dental
0.5 miles awayDental Group
0.5 miles awayKenneth Lee DDS
0.5 miles awayBayshore Dental
0.6 miles awayBernard Fishman
0.8 miles awayParks
Long Beach Greenbelt (Pacific Electric Right of Way)
0.1 miles awayLong Beach
0.3 miles awayRecreation Park
0.3 miles awayJoe Rodgers Field
0.3 miles awayRecreation Park South
0.6 miles awayPlaces of Worship
First Congregational Church
2.9 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
19.9 miles awayThien Hau Temple
20.3 miles awayWilshire Boulevard Temple
21.5 miles awayShopping
2nd & PCH
2.5 miles awayThe Shops at Rossmoor
4.0 miles awayLakewood Square
4.8 miles awayLakewood Center Mall
4.9 miles awayLos Cerritos Center
6.3 miles awayCulture
Musical Theatre West (office)
0.4 miles awayAmphitheatre
0.5 miles awayLong Beach Playhouse
0.6 miles awayIguana Import Gallery
1.1 miles awayCarpenter Performing Arts Center
1.9 miles awayRestaurants
Casa Sanchez
0.2 miles awayMay's Thai Kitchen
0.2 miles awayCallaloo Caribbean Kitchen
0.2 miles awayCanadas Grill
0.3 miles awayDeno's Pizza
0.4 miles awayGet exact pricing & check availability
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