📞 Call for pricing and availability: (800) 780-8101
Our Lady Of The Valley
650 North Jefferson Street, Roanoke, VA 24016
For Pricing & Availability
(800) 780-8101To Reach a Resident
(540) 345-5111Estimated Pricing
Price Comparison
Our Lady Of The Valley Description
Our Lady of the Valley is a nonprofit, nondenominational senior living community sponsored by the Catholic Diocese of Richmond. Since 1989, we’ve provided comfortable and affordable senior housing and care for those who call our community home. Our assisted living services are customized for each resident to preserve their independence and allow everyone to live life to the fullest. Through engaging programs and activities, caring personalized attention, and an unwavering dedication to excellence and quality service we continue to enhance the lives of our residents. Our on-site continuum of care also includes long-term nursing care and skilled rehabilitation services in the Our Lady of the Valley Nursing and Rehab Center.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Roanoke
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Roanoke
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Roanoke
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Our Lady of the Valley has received a mix of reviews from residents and their families. Many have praised the facility for its cleanliness, pleasant atmosphere, and the quality of care provided by the staff. The food has been described as good, and the staff at all levels as friendly, helpful, and responsive. Several reviewers highlighted the positive impact of the facility on their loved ones, noting improvements in their quality of life and participation in activities.
However, there have been some negative experiences reported as well. Concerns were raised about the quality of the food, with one reviewer describing it as "nearly inedible." There were also complaints about the professionalism and training of the staff, with some alleging that the care provided was not up to standard. Issues with management and the fulfillment of promises were mentioned, including delays in medication administration and a lack of compassion in handling sensitive situations.
Despite these criticisms, many reviews express satisfaction with the facility, mentioning the great staff, clean environment, and the sense of community. Some reviewers have even expressed a desire to live there themselves, praising the facility as the best senior living option in the Valley. Employees have also shared positive experiences, highlighting the teamwork and the rewarding nature of their work.
In summary, while Our Lady of the Valley has received commendation for its atmosphere, staff, and impact on residents' lives, there are areas where improvement is needed, particularly in communication, staff training, and the handling of sensitive situations.
Reviews
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Our Lady Of The Valley Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 1, 2001
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 66
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $9336
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-04-29 | 2021-06-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-04-29 | 2021-06-15 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2021-04-29 | 2021-06-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-04-29 | 2021-06-15 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-04-29 | 2021-06-15 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-04-29 | 2021-06-15 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-04-29 | 2021-06-15 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-04-29 | 2021-06-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-04-29 | 2021-06-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-04-29 | 2021-06-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-04-15 | 2021-05-25 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-04-15 | 2021-05-25 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-04-15 | 2021-05-25 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-04-15 | 2021-05-25 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2021-04-15 | 2021-05-25 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-04-15 | 2021-05-25 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-04-22 | 2019-06-20 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2019-04-22 | 2019-06-20 | F | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2019-04-22 | 2019-06-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-04-22 | 2019-06-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-04-22 | 2019-06-20 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-03-15 | 2018-04-02 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2018-03-15 | 2018-04-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-03-15 | 2018-04-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2018-03-15 | 2018-04-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-09 | $650 |
| 2021-08-09 | $655 |
| 2021-08-16 | $1,500 |
| 2021-08-23 | $1,300 |
| 2021-08-30 | $1,625 |
| 2021-08-30 | $1,638 |
| 2021-11-15 | $1,950 |
| 2021-11-22 | $2,275 |
| 2021-11-22 | $2,293 |
What is in the Neighborhood
- The closest city is Roanoke which is 0.5 miles away and has a population of 99,897 (large town).
- The average income is $36,465, which is very low compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 36
- Average Temperature: 58.8
- Day Breakdown: The area gets 152 days of rain, 10 days of snow and 201 days of sun
- Precipitation: 2.0 inches a year
- The median age is 36.9 years old, high compared to other cities.
- 6.57% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 7.35% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 28% Black or African-American, 5% Hispanic or Latino, and 62% White.
- The crime rate is 11.25 per 100 people which is very high compared to other cities.
- Violent Crime: 3.15 incidents per 100 people
- Property Crime: 5.76 incidents per 100 people
- Drug-Related Crime: 1.05 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Sunnyside Market
1.0 miles awayWalmart Neighborhood Market
1.7 miles awayKroger
1.8 miles awayWalmart Supercenter
1.8 miles awayOriental Market Cho A Dong
1.8 miles awayTransportation
Roanoke
0.4 miles awayBus Stations
Smart Bus
3.3 miles away059
18.5 miles away058
18.5 miles awayBanks
member one federal credit union
0.4 miles awayAmeriprise Financial Services, Inc.
0.5 miles awayBB&T Bank Building
0.5 miles awayFirst Citizens Bank
0.5 miles awayUnion Bank and Trust
0.7 miles awayHospitals
Carilion Roanoke Community Hospital
0.8 miles awayCarilion Roanoke Memorial Hospital
1.8 miles awaySalem Veterans Affairs Medical Center
4.0 miles awayLewisGale Medical Center
4.8 miles awayCatawba Hospital
12.1 miles awayPharmacies
CVS Pharmacy
1.7 miles awayWalgreens
2.1 miles awayKroger Pharmacy
3.0 miles awayKroger Pharmacy Drive Thru
3.0 miles awayCVS
3.2 miles awayDentists
Zachary Law DDS and Associates
3.1 miles awayParks
Washington Park
0.3 miles awayRoanoke Warehouse Historic District
0.4 miles awayRoanoke
0.5 miles awayLee Plaza
0.6 miles awayElmwood Park
0.6 miles awayNone Found
Shopping
Towers Shopping Center
1.7 miles awayValley View Mall
2.0 miles awayTanglewood Mall
3.8 miles awayCulture
Berglund Performing Arts Theater
0.3 miles awayBanG Studios
0.7 miles awayColumn Stage
0.7 miles awayJefferson Center
0.8 miles awayRoanoke Fine Arts Center
2.3 miles awayRestaurants
Billy's
0.4 miles awayFrankie Rowland's Steakhouse
0.4 miles awayAlexander's
0.4 miles awayNew York Subs
0.4 miles awayBushi
0.4 miles awayGet exact pricing & check availability
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