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Otterbein North Shore Retirement Community
9400 North Shore Blvd., Lakeside Marblehead, OH 43440
For Pricing & Availability
(800) 780-8101To Reach a Resident
(419) 798-8203Pricing Details
This detailed pricing information was obtained directly from the Regional Marketing Director at Otterbein North Shore Retirement Community via email on Feb. 18, 2024.
This depends on the level of care where you are looking.
If I could ask for more specificity, I’d be thrilled to give you the information that is most helpful to you.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Regional Marketing Director at Otterbein North Shore Retirement Community via email on Feb. 18, 2024.
Waitlist Information
We do not have a waitlist for Assisted Living or Independent Living Patio Homes. We do have a waitlist for Independent Living Apartments and Long-Stay Skilled nursing.
Our Professional Staff and Training
We are required by the state to be “ran” by an Administrator to keep our license. Our Administrator and Executive Director of the campus’ name is Jennifer Lenthe. She has her bachelors in Nursing and has been at Otterbein for over 10 years. We also have two nurses who oversee the clinical care of Wellness Services (Independent Living), Assisted Living, and Skilled Nursing/Long-Stay Nursing. Their names are Dustin RN and Ashley LPN. There is also a Licensed Social Worker on staff for resident needs. Her name is Stacy and she’s been with us for nearly 10 years. We also have Physical and Occupational Therapists that run our therapy department that are licensed. We do require continued education for all licensed employees (partners) at Otterbein.
Safety and Well-being Measures
For Independent Living, we offer Security by way of pull cords in apartments and patio homes and pendants (optional). Assisted Living offers 24/7 clinical staffing in addition to pendants to push in case of an emergency, call lights, and barrier free living environments to provide safe accommodations for those of all abilities. Skilled Nursing and Long Stay Nursing are both fulfilled in Small House environments with secure doors, pendants for call lights, barrier-free living, and 24/7 Clinical staffing.
Transition Support Services
Yes we do! Our healthcare counselors are skilled in needing to know what services to offer each individual inquiring about life at Otterbein and will employ services upon request.
Transportation Services
Yes we do!
Dining Experience
Chef Frank Maltese is our Executive Chef and has been at Otterbein for nearly two years. He has extensive experience in this environment and is also the former owner of the Mon Ami winery. He meets the “taste factor” by providing excellent meals for our residents but also can create dignified options for residents requiring modified diets.
Addressing Complaints and Issues
Residents may present their concerns at monthly Resident Counsel meetings (all scheduled accordingly with different care levels) or directly with management at Otterbein at any time.
Cost of Living
This depends on the level of care where you are looking. If I could ask for more specificity, I’d be thrilled to give you the information that is most helpful to you.
Communication with Residents' Families
We offer proactive monthly newsletters in addition to “all calls” when more of an emergency arises. Our social worker also stays in touch with families if health concerns arise.
Short-term or Respite Stays
Yes we do! This all depends on what specifically you are looking for.
Pet-Friendly Community
Yes we are.
Covid and Flu Vaccinations
Yes we do!
Aging in Place
Absolutely, yes, this is a very important philosophy to us at Otterbein. We do not have a waitlist for Assisted Living or Independent Living Patio Homes. We do have a waitlist for Independent Living Apartments and Long-Stay Skilled nursing.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Lakeside Marblehead
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Lakeside Marblehead
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Lakeside Marblehead
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Exceptionally caring staff and a wonderful ministry.
- One of the cleanest facilities with wonderful activities and a great community environment.
- Professional and committed staff across various departments, contributing to quality care for residents.
- Strong leadership, dedicated partners, and beautiful homes and surroundings make it a great place to work.
- Staff is friendly, and patients appear well cared for in a very clean environment.
- Employees appreciate the beautiful campus, small house concept for nursing areas, and personalized care for residents.
- Residents enjoy living safely and independently, with a rich social life and fabulous food.
- High praise for the nursing care, assisted living care options, and the beauty of the independent living apartments and villas.
- Impeccably clean campus, friendly and professional encounters, and delicious food offerings.
Critical Feedback:
- Concerns about a social worker not returning calls, raising issues about communication and responsiveness.
- Some staff members, including the head of nursing and the executive director, were criticized for poor communication and unprofessional behavior.
- Issues with scheduling transportation for residents, leading to missed appointments.
- General dissatisfaction with the level of care and communication, leading to a recommendation against the facility based on personal experience.
Overall:
Otterbein Marblehead receives a mix of highly positive reviews for its caring staff, clean facilities, and the quality of life it offers to residents, alongside some critical feedback focusing on communication issues and individual staff performance. The community is praised for its beautiful location, comprehensive care options, and the dedication of its staff to provide a supportive and enriching environment for seniors.
Reviews
There are currently no reviews that were left on My Caring Plan
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Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Oct. 10, 2007
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 20
Total current residents: 20
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-21 | 2023-04-27 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-03-21 | 2023-04-27 | F | Egress Deficiencies | Install proper backup exit lighting. |
| 2023-03-21 | 2023-04-27 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-21 | 2023-04-27 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-21 | 2023-04-27 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-03-21 | 2023-04-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-02-14 | 2020-03-23 | F | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2020-02-14 | 2020-03-23 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-02-14 | 2020-03-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-01-02 | 2019-01-21 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-01-02 | 2019-01-21 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-01-02 | 2019-01-21 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-01-02 | 2019-01-21 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
What is in the Neighborhood
- The closest city is Sandusky which is 6.8 miles away and has a population of 25,212 (mid sized town).
- The average income is $79,104, which is high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 28
- Average Temperature: 51.6
- Day Breakdown: The area gets 161 days of rain, 53 days of snow and 149 days of sun
- Precipitation: 2.5 inches a year
- The average life expectancy in zip code is 78.6 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Baskets Markets.
5.3 miles awayWalmart Supercenter
5.7 miles awaySave-A-Lot
7.8 miles awayKroger
7.8 miles awayAldi
8.9 miles awayTransportation
Kelleys Island Ferry
1.4 miles awayJet Express
4.2 miles awayFrontier Town Railroad Station
5.0 miles awayMiller Ferry
5.3 miles awayMidway Station
5.5 miles awayBus Stations
Lighthouse Point
4.9 miles awayCamper Village
5.0 miles awayBay Harbor
5.8 miles awayViewpoint
6.2 miles awayBanks
Marblehead Bank
1.2 miles awayGenoa Bank
5.3 miles awayCivista Bank
6.2 miles awayFirst National Bank
6.9 miles awayFifth Third Bank
7.7 miles awayHospitals
Firelands Regional Medical Center
6.9 miles awayMagruder Hospital
9.4 miles awayThe Bellevue Hospital
18.5 miles awayFisher-Titus Medical Center
23.1 miles awayPharmacies
CVS Pharmacy
6.7 miles awayRite Aid
7.9 miles awayKroger Pharmacy
8.2 miles awayDiscount Drug Mart
9.1 miles awayDrugMart
19.8 miles awayDentists
Daniel L. Kaser DDS
8.2 miles awayAspen Dental
10.2 miles awayAric Kuehner, DDS
19.5 miles awayOak Harbor Dental
21.0 miles awayStine Dental
21.8 miles awayParks
Lakeside
0.3 miles awayCentral Park
0.4 miles awayChautauqua Park
0.7 miles awayFoundation Park
0.8 miles awayFrancis Park
1.1 miles awayNone Found
Shopping
Sandusky Mall
9.4 miles awayHeartland Plaza
19.9 miles awayCulture
Hoover Auditorium
0.4 miles awayamphitheater
3.0 miles awayPalace Theatre
5.0 miles awayGossip Gulch Stage
5.1 miles awayCamp Snoopy Theatre
5.2 miles awayRestaurants
Sloopy's
0.4 miles awayThe Patio
0.4 miles awayDockside
0.5 miles awayBruno's Pizzeria
1.1 miles awayMarblehead Galley
1.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of OH. It is a large-sized community with 72 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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