📞 Call for pricing and availability: (800) 780-8101
Otterbein New Albany
6690 Liberation Way, New Albany, OH 43054
For Pricing & Availability
(800) 780-8101To Reach a Resident
(614) 289-5100Estimated Pricing
Price Comparison
Otterbein New Albany Description
New Albany was named the No. 1 suburb in America by Business Insider for its close access to Columbus, low average commute time, high median household income, low crime rate, and excellent public school rating. With these impressive statistics, it’s no wonder we chose New Albany as the location for one of our Small House Neighborhoods.
Business headquarters and picturesque white fences coexist alongside newly-built homes and acres of golf courses. It’s a growing community with plenty to do and see, making it popular for young families. It’s also just minutes from downtown Columbus, home to plenty of green space and Metroparks, and easily accessible from I-270.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Albany
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Albany
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Albany
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Otterbein Senior Living present a mixed picture of experiences ranging from highly positive to deeply concerning. Some reviewers praise the facility for its impressive concept, home-like environment, and the care and attention provided by certain staff members. Positive comments highlight the attentiveness and medical competence of the staff, excellent food, and the warm, family-like atmosphere created by the administration and nursing department. The concept of small houses with private rooms and home-cooked meals is appreciated for creating a comfortable and personalized living experience.
However, several reviews raise serious concerns about understaffing, poor clinical care, and a lack of attention and communication from the staff. Complaints include delayed or inadequate responses to medical needs, unclean rooms, and a general sense of unprofessionalism. Some reviewers express dissatisfaction with the management and the discharge process, describing them as aloof or unprepared. There are also reports of negative experiences with the facility's handling of serious health issues, leading to doubts about the safety and well-being of residents.
Despite the beautiful physical structure and the concept of providing a home-like environment, the inconsistency in the quality of care and staff responsiveness seems to be a significant issue. While some families have had very positive experiences, feeling secure in the knowledge that their loved ones are well cared for, others have faced challenges that lead them to question the facility's ability to meet their family members' needs effectively.
In summary, Otterbein Senior Living receives a range of reviews that highlight both its potential to offer a nurturing and comfortable environment for seniors and areas where improvements are critically needed to ensure the health, safety, and satisfaction of all residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 5, 2015
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 60
Total current residents: 57
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $28000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-19 | 2022-08-25 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-07-19 | 2022-08-25 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-07-19 | 2022-08-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-13 | 2019-12-30 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-11-13 | 2019-12-30 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-11-13 | 2019-12-30 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2019-11-13 | 2019-12-30 | E | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-11-13 | 2019-12-30 | D | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2019-11-13 | 2019-12-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-11-13 | 2019-12-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-10-03 | 2018-12-06 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-10-03 | 2019-01-05 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-10-03 | 2018-12-06 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2018-10-03 | 2018-12-06 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-10-03 | 2018-12-06 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2018-10-03 | 2018-12-06 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-10-03 | 2018-12-06 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-10-03 | 2018-12-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-05-13 | $15,000 |
| 2022-06-23 | $13,000 |
What is in the Neighborhood
- The closest city is New Albany which is 1.8 miles away and has a population of 9,879 (very small town).
- The average income is $191,922, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 55.2
- Day Breakdown: The area gets 168 days of rain, 36 days of snow and 160 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 6.4 per 100 people which is high compared to other cities.
- Violent Crime: 0.59 incidents per 100 people
- Property Crime: 1.97 incidents per 100 people
- Drug-Related Crime: 2.92 incidents per 100 people
- The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
- Air Quality: Good Days 182.0, Moderate Days 60.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Giant Eagle
0.6 miles awayKroger
0.7 miles awayAldi
2.1 miles awayMeijer
2.4 miles awayFresh Thyme
3.4 miles awayNone Found
Bus Stations
Easton Transit Center
4.4 miles away6663
4.4 miles awayEaston Gateway
4.4 miles away6701
4.5 miles away7903
4.5 miles awayBanks
PNC Bank
0.7 miles awayChase
0.7 miles awayHuntington Bank
1.2 miles awayWesBanco
1.9 miles awayPathways Financial Credit Union
2.0 miles awayHospitals
Mount Carmel New Albany Surgical Hospital
2.5 miles awayMount Carmel Saint Ann's Hospital
5.6 miles awayMount Carmel East Hospital
7.8 miles awayOSU Medical Center CarePoint East
10.3 miles awayUniversity Hospital East
10.6 miles awayPharmacies
CVS Pharmacy
0.9 miles awayDiscount Drug Mart
2.0 miles awayWalmart Pharmacy
4.5 miles awayUptown Pharmacy
5.5 miles awayCVS/Pharmacy
6.0 miles awayDentists
The Dental Center
4.9 miles awayDental Works
5.4 miles awaySmiles Ahead Family Dentistry
5.9 miles awayStauffer Family Dental
5.9 miles awayCentral Ohio Dental
6.2 miles awayParks
Columbus
0.4 miles awayGazebo Park
0.6 miles awayNew Albany wetland and nature preserve
0.8 miles awayAlbany Crossing Park
0.8 miles awayPlaces of Worship
Saint Mary's Catholic Church
12.9 miles awayShopping
Easton Town Center
4.3 miles awayColumbus Square
5.6 miles awayNorthland Plaza
5.7 miles awayRaintree Center
6.0 miles awaySpring Creek Center
6.1 miles awayCulture
Funny Bone Comedy Club & Restaurant
5.0 miles awayBattelle Fine Arts Center
5.7 miles awayFormer Location Polaris Amphitheater (Closed)
7.5 miles awayColumbus Civic Theater
9.3 miles awayPeggy R. McConnell Arts Center
9.8 miles awayRestaurants
Asian Taste
0.7 miles awayRoosters
0.7 miles awayLocal Cantina
0.7 miles awayZero's Pizza
0.7 miles awayGreat Wall
0.7 miles awayGet exact pricing & check availability
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