📞 Call for pricing and availability: (800) 780-8101
Orchid Cove At Naples
2900 12Th Street N, Naples, FL 34103
For Pricing & Availability
(800) 780-8101To Reach a Resident
(239) 261-2554Estimated Pricing
Price Comparison
Orchid Cove At Naples Description
A 120-bed skilled nursing facility located in the upscale retirement town of Naples, Florida, Orchid Cove at Naples is a warm and intimate center celebrating 52 years of passionate — and compassionate — care. We offer exceptional short and long-term care, with a team of full-time therapists who specialize in rehabilitation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the facility are mixed, with some highlighting the compassionate care and professionalism of the staff, while others criticize the conditions and management. Positive comments mention the dedication and kindness of specific staff members, including Dr. Ari Frenkel and Crista Russo, and note improvements in care and facilities under new management. The therapy staff, in particular, receives praise for their effective rehabilitation services.
However, numerous reviews express serious concerns about the facility's cleanliness, staffing levels, and overall management. Complaints include long wait times for assistance, unclean and smelly conditions, and a lack of professional care. Some reviewers report issues with staff responsiveness and adequacy of medical care, including inadequate therapy sessions and problems with medication prescriptions. There are also mentions of personal belongings being lost and difficulties in transferring out of the facility.
Despite some positive experiences, the majority of the feedback points to a need for significant improvements in staff training, facility maintenance, and patient care. Concerns about neglect, theft, and unprofessional behavior are recurrent themes. While some reviewers acknowledge efforts to address these issues with new hires and leadership, the consensus suggests that more work is needed to ensure a consistently high standard of care.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: June 1, 1983
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 114
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $23478
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-04 | 2022-01-13 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-01-04 | 2022-02-16 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-01-04 | 2022-02-06 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-01-04 | 2022-02-04 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-01-04 | 2022-02-03 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-01-04 | 2022-02-06 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2022-01-04 | 2022-02-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2019-12-17 | 2020-01-17 | C | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-12-17 | 2020-01-17 | C | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
| 2019-12-17 | 2020-01-17 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-12-17 | 2020-01-17 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-08-01 | 2019-08-30 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-08-01 | 2019-08-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-01-06 | 2022-02-06 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-01-06 | 2022-02-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-01-06 | 2022-02-06 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-01-06 | 2022-02-06 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-01-06 | 2022-02-06 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-01-06 | 2022-02-06 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-06 | 2022-02-06 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-01-06 | 2022-02-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-06 | 2022-02-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-06 | 2022-02-06 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-06 | 2022-02-06 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-01-06 | 2022-02-06 | D | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| 2022-05-19 | 2022-06-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-05-19 | 2022-06-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-19 | 2022-06-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-05-19 | 2022-06-16 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-05-19 | 2022-06-16 | E | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2019-12-19 | 2020-03-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-12-19 | 2020-01-17 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-12-19 | 2020-01-17 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-12-19 | 2020-03-18 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2019-12-19 | 2020-03-18 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-01 | 2020-10-01 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2020-09-01 | 2020-10-01 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-08-01 | 2019-08-30 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-08-01 | 2019-08-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-01 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-08-01 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-08-01 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-08-01 | 2019-08-30 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-08-01 | 2019-08-30 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-27 | $30,433 |
| 2018-10-05 | $47,012 |
| 2019-12-19 | $30,354 |
| 2022-05-19 | $23,478 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-01-27 | 34 |
What is in the Neighborhood
- The closest city is Naples which is 2.7 miles away and has a population of 21,512 (small town).
- The average income is $501,386, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 67
- Average Temperature: 78.0
- Day Breakdown: The area gets 201 days of rain and 163 days of sun
- Precipitation: 2.1 inches a year
- The average life expectancy in zip code is 81.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 169.0, Moderate Days 10.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Food & Thought
0.6 miles awayPublix
0.8 miles awayWynn's Market
2.2 miles awayWalmart Neighborhood Market
2.5 miles awayGordon Food Service
2.9 miles awayNone Found
Bus Stations
Tamiami Trail & Celeste Drive
9.9 miles awayTamiami Trail & Price Street
9.9 miles awayCollier Boulevard & Tamiami Trail
9.9 miles awayTamiami Trail & Trail Ridge Road
10.3 miles awayWalmart Supercenter
10.4 miles awayBanks
Comerica Bank
0.3 miles awayLake Michigan Credit Union
0.3 miles awayFifth Third Bank
0.3 miles awayFirst Citizens Bank
0.3 miles awaySunTrust
0.4 miles awayHospitals
NCH Baker Hospital Downtown
2.0 miles awayNCH Central Campus
2.6 miles awayDavid Lawrence Center
4.1 miles awayPhysicians Regional Medical Center - Pine Ridge
4.4 miles awayLandmark Hospital of Southwest Florida
6.1 miles awayPharmacies
CVS Pharmacy
2.1 miles awayLakeview Pharmacy
2.2 miles awayCostco Pharmacy
3.0 miles awayWalgreens
3.4 miles awayCVS
3.8 miles awayDentists
Coast Dental
0.7 miles awayTrue View Dental
5.0 miles awayElite Dental Spa
6.9 miles awayNaples Modern Dentistry
7.9 miles awayBellaire Bay Dental Care
9.4 miles awayParks
Fred W. Coyle Freedom Park
0.4 miles awayNaples
0.7 miles awayGordon River Greenway Park
0.8 miles awayThe Naples Preserve
0.9 miles awayPractice Field
0.9 miles awayNone Found
Shopping
Coastland Center
0.7 miles awayPlaza 800
2.7 miles awayTin City
2.7 miles awayGreentree Shopping Center
6.3 miles awayUniversity Village Shops
18.7 miles awayCulture
Safari Canyon Open-Air Theater
0.9 miles awayArtis-Naples
2.5 miles awayGallery One
2.7 miles awayEydel Fine Arts
2.7 miles awayStone & Mosaic Garden
2.7 miles awayRestaurants
Thai Brasil
0.3 miles awayMr Tequilla
0.3 miles awayFUSE Global Cuisine
0.4 miles awayFujiyama Steak and Seafood House
0.4 miles awayRed Lobster
0.4 miles awayGet exact pricing & check availability
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Disclaimer
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