Olympia Transitional Care & Rehabilitation

Reviews of the facility present a mixed picture, with some highlighting concerns while others praise the care and environment:

• Several reviewers criticized the nursing staff's attitude, describing them as rude and unprofessional, and expressed dissatisfaction with the management, citing incompetence and a lack of proper care due to understaffing.
• Contrastingly, others praised the facility for its transformation, noting improvements in management and the happiness of residents. The staff, including nurses and therapists, were commended for their professionalism, care, and dedication to residents' well-being.
• Positive remarks were made about the facility's cleanliness, the friendly and welcoming nature of the staff, and the quality of the rehabilitation services. The therapy team and gym facilities received specific commendations for their role in patient recovery.
• Some reviews highlighted the efforts of the administrative staff, particularly praising the administrator for her dedication to enhancing patient experience through investments in technology and transportation services.
• However, concerns were raised about the organization, communication, and medical professionalism within the facility. One reviewer detailed a frustrating experience regarding their mother's treatment plan and pain management, criticizing the provider's negligence.
• Despite the criticisms, many reviews expressed satisfaction with the care provided, noting the staff's efforts to go above and beyond in their roles. The facility was described as clean, cheerful, and safety-conscious, with a focus on ensuring residents feel well-cared for and respected.

In summary, while there are areas of concern that need addressing, particularly in terms of staff attitude and management competence, many reviewers acknowledge the facility's strengths in providing quality care, maintaining a clean and friendly environment, and striving for excellence in resident satisfaction.