Oakdale Heights Of Redding

Positive Highlights:

• Many reviews highlight the active, fun, and family-like atmosphere for residents.
• Staff are frequently described as kind, caring, compassionate, and professional.
• The food receives high praise for its quality.
• The property's location is appreciated for its beauty, proximity to the Sacramento river, and access to outdoor activities like golf and walking trails.
• Apartments are described as large, bright, comfortable, and some come with outdoor balconies.
• Several reviewers commend the community for its cleanliness and neatness.
• The community is noted for its homelike atmosphere and the ability to make residents feel comfortable and cared for.
• Activities and social opportunities for residents are frequently mentioned.
• Some reviews specifically mention long-term staff and management, indicating stability and dedication.

Negative Aspects:

• One review contains a serious complaint about being misled and poorly treated by a staff member, including a distressing incident involving a resident's relocation.
• Another review criticizes the administration staff as "useless."

Management Response:

• The Administrator of Oakdale Heights expresses an open door policy and a commitment to addressing issues and concerns, inviting feedback for continuous improvement.

Overall Sentiment:

The majority of reviews for Oakdale Heights are overwhelmingly positive, with many families and residents expressing satisfaction with the care, environment, and community spirit. While there are a couple of negative experiences mentioned, the response from management suggests a willingness to address and resolve such issues. The community is highly recommended by many reviewers for those seeking senior living options.