📞 Call for pricing and availability: (800) 780-8101
Northwest Healthcare Center
4601 Pall Mall Rd, Baltimore, MD 21215
For Pricing & Availability
(800) 780-8101To Reach a Resident
(410) 664-5551Estimated Pricing
Price Comparison
Northwest Healthcare Center Description
Northwest Healthcare Center is a skilled nursing facility in Baltimore offering short-term recovery, senior rehabilitation and long-term care services focused on your or your loved one’s emotional and physical well-being. We strive to create a supportive environment and excellent experience for our guests, residents and their families. At CommuniCare, we found a better way to approach senior care.
At Northwest Healthcare Center we believe in making the most of the time you or your loved one spends with us. Whether you are in need of long-term care or senior rehabilitation services, you’ll find yourself becoming a part of our family. Residents can enjoy activities at the center such as coffee hour or take part in monthly excursions. There are also a variety of holiday parties throughout the year, including an annual Mother’s Day dinner. Northwest Healthcare Center is not your typical skilled nursing facility. Our friendly staff will create an individualized care plan to get you back home quickly.
We know that selecting the right skilled nursing facility, along with the right plan of care, is crucial when it comes to meeting you or your loved one’s healthcare needs. We believe in an ongoing relationship with our residents and their families to ensure we’re delivering the very best care. We involve you in every step of the planning process to move forward, together, on your path to comfort, happiness and success.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Baltimore
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Baltimore
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Baltimore
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews describe the facility as unclean, with complaints about odors and overall cleanliness.
- Negative experiences with staff responsiveness and professionalism were mentioned, including inadequate care and poor communication.
- Some reviewers expressed severe dissatisfaction with the quality of care, describing the facility as a "house of horrors" and advising against sending family members there.
- Conversely, other reviews highlight positive experiences, praising the staff for being professional, kind, and compassionate. The rehab team and therapy services received commendations for their effectiveness.
- Activities and the effort of the administration staff were appreciated by some, noting that the staff goes above and beyond to provide a supportive environment.
- A few reviews noted the facility's appearance and location negatively but mentioned that the staff's kindness and the cleanliness of the interior made up for it.
- Visitors and vendors reported pleasant interactions with the staff and social workers, describing them as helpful.
- One detailed positive review shared a personal story of compassionate care during a family member's end-stage dementia, highlighting the staff's kindness and the clean condition of the facility.
Note: Reviews vary widely from highly negative to very positive, indicating differing experiences with the facility's cleanliness, staff professionalism, and quality of care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 14, 2004
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 91
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 2
Number of payment denials: 1
Number of fines: 12
Total cost of fines: $177958
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-07-17 | 2019-08-30 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-07-17 | 2019-08-30 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-17 | 2019-08-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-02 | 2018-06-15 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-05-02 | 2018-06-15 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-05-02 | 2018-06-15 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-01-05 | 2017-03-30 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2017-01-05 | 2017-03-30 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2017-01-05 | 2017-03-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-06-26 | 2019-07-30 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-06-26 | 2019-07-30 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2019-06-26 | 2019-07-30 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-06-26 | 2019-07-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-06-26 | 2019-07-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-06-26 | 2019-07-30 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-26 | 2019-07-30 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-06-26 | 2019-07-30 | C | Environmental Deficiencies | Have enough outside ventilation via a window or mechanical ventilation, or both. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-03-09 | 2018-04-24 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-03-09 | 2018-04-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-03-09 | 2018-04-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-03-09 | 2018-04-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-03-09 | 2018-04-24 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-03-09 | 2018-04-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-03-09 | 2018-04-24 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2018-03-09 | 2018-04-24 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-03-09 | 2018-04-24 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-03-09 | 2018-04-24 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-03-09 | 2018-04-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-03-09 | 2018-04-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2018-03-09 | 2018-04-24 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-03-09 | 2018-06-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-03-09 | 2018-04-24 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-03-09 | 2018-06-11 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2018-03-09 | 2018-06-11 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2018-03-09 | 2018-04-24 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-03-09 | 2018-04-24 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2018-03-09 | 2018-04-24 | C | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-03-09 | 2018-04-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-03-09 | 2018-04-24 | D | Administration Deficiencies | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| 2018-03-09 | 2018-04-24 | D | Administration Deficiencies | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| 2018-03-09 | 2018-04-24 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2018-03-09 | 2018-04-24 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-03-09 | 2018-04-24 | D | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2018-03-09 | 2018-04-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-03-09 | 2018-04-24 | D | Administration Deficiencies | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. |
| 2018-03-09 | 2018-04-24 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2018-03-09 | 2018-04-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-02 | 2021-01-29 | L | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-02 | 2021-01-29 | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-12-02 | 2021-01-29 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-07-30 | 2021-09-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-07-30 | 2021-09-24 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-07-30 | 2021-09-24 | E | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2021-07-30 | 2021-09-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-09 | 2021-08-13 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-07-09 | 2021-08-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-07-09 | 2021-08-13 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-07-09 | 2021-08-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2016-12-12 | 2017-01-18 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2016-12-12 | 2017-01-18 | D | Quality of Life and Care Deficiencies | Provide activities to meet the interests and needs of each resident. |
| 2016-12-12 | 2017-01-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment by a qualified health professional. |
| 2016-12-12 | 2017-01-18 | D | Resident Assessment and Care Planning Deficiencies | Provide proper discharge planning and communication, of the resident's health status and summary of the resident's nursing home stay. |
| 2016-12-12 | 2017-01-18 | D | Pharmacy Service Deficiencies | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| 2016-12-12 | 2017-01-18 | D | Nutrition and Dietary Deficiencies | Offer other nutritional food to each resident who will not eat the food served. |
| 2016-12-12 | 2017-01-18 | D | Nursing and Physician Services Deficiencies | Make sure that all required doctor visits are made personally. |
| 2016-12-12 | 2017-01-18 | D | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| 2016-12-12 | 2017-01-18 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2016-12-12 | 2017-01-18 | B | Environmental Deficiencies | Put firmly secured handrails on each side of hallways. |
| 2016-12-12 | 2017-01-18 | C | Administration Deficiencies | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-22 | $13,627 |
| 2020-06-08 | $650 |
| 2020-07-27 | $975 |
| 2020-08-03 | $1,300 |
| 2020-10-05 | $1,625 |
| 2020-12-02 | $146,075 |
| 2020-12-14 | $1,950 |
| 2021-01-04 | $2,275 |
| 2021-02-01 | $2,600 |
| 2021-02-08 | $2,925 |
| 2021-02-15 | $3,250 |
| 2021-06-21 | $3,575 |
| 2021-06-28 | $3,900 |
| 2021-07-05 | $4,225 |
| 2021-07-26 | $4,225 |
| 2021-07-26 | $4,258 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-02-22 | 20 |
| 2020-12-02 | 9 |
What is in the Neighborhood
- The closest city is Gwynn Oak which is 1.6 miles away and has a population of 47,092 (mid sized town).
- The average income is $42,878, which is very low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 35
- Average Temperature: 58.1
- Day Breakdown: The area gets 156 days of rain, 23 days of snow and 184 days of sun
- Precipitation: 2.5 inches a year
- The median age is 34.7 years old, average compared to other cities.
- 4.75% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 8.02% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 59% Black or African-American, 4% Hispanic or Latino, and 31% White.
- The crime rate is 8.62 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 4.52 incidents per 100 people
- Drug-Related Crime: 0.5 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.8 miles awayGiant
1.6 miles awayShoprite
1.8 miles awayMOM's Organic Market
1.9 miles awayEddie’s of Roland Park
1.9 miles awayNone Found
Bus Stations
Cold Spring Lane & Pall Mall Road Far-side Westbound
0.1 miles awayCold Spring Lane & Pall Mall Road Eastbound
0.1 miles awayPark Heights Avenue & Wylie Avenue Northbound
0.2 miles awayPark Heights Avenue & Sumter Avenue Northbound
0.2 miles awayPark Heights Avenue & Wylie Avenue Southbound
0.2 miles awayBanks
Bank of America
1.7 miles awayChase
1.9 miles awayPNC Bank
1.9 miles awayWells Fargo
1.9 miles awayM&T Bank
1.9 miles awayHospitals
Sinai Hospital of Baltimore
0.6 miles awayLevindale Hebrew Geriatric Center and Hospital
0.7 miles awayMount Washington Pediatric Hospital
1.4 miles awayMedstar Union Memorial Hospital
2.8 miles awayUniversity of Maryland Rehabilitation & Orthopaedic Institute
2.8 miles awayPharmacies
Rite Aid
0.2 miles awayLifebridge Pharmacy
0.7 miles awayCVS
1.2 miles awayCVS Pharmacy
1.3 miles awayWalgreens
1.4 miles awayDentists
Smile Garden Dental Center
1.9 miles awayCharm City Dental
2.0 miles awayMagdalena P. Vallar DMS MPH, Rodrigo P. Valler DDS
3.1 miles awayDental Dreams
3.6 miles awayThe Lab by L. Jones
3.8 miles awayParks
Pall Mall Playground
0.0 miles awayEdgecombe Park
0.2 miles awayHyde Park
0.3 miles awayCentral Park Heights
0.3 miles awayCylburn Arboretum
0.4 miles awayPlaces of Worship
St. John's Church
3.8 miles awayShopping
Mondawmin Mall
1.8 miles awayThe Rotunda
1.9 miles awayStoneleigh Shopping Center
3.9 miles awayCharles Plaza
4.4 miles awayThe Gallery at Harborplace
4.7 miles awayCulture
School of Rock
1.4 miles awayAlley Cat
2.0 miles awayAndamento Studio & Gallery
2.1 miles awayJames Weldon Johnson Auditorium Building
2.2 miles awayExittheapple Art Space
3.3 miles awayRestaurants
Greenspring Cafe
0.7 miles awayCafé Shalom
0.7 miles awayKT's Kitchen
1.1 miles awayPimlico Chinese Carry Out
1.1 miles awayWell Crafted Kitchen
1.1 miles awayGet exact pricing & check availability
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