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Northgate Postacute Care

40 Professional Center Parkway, San Rafael, CA 94903

Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(415) 479-1230

Estimated Pricing

Studio
Estimated $7,492

Price Comparison

  • Average City Price: $7,466
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in San Rafael

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in San Rafael

    Community Reviews

    7.5
    Northgate Postacute Care
    Based on My Caring Plan's proprietary scoring, including 4 reviews across the web

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • There are mixed opinions about the quality of care and management at the facility. Some reviewers express dissatisfaction with the organization's advertising, communication, and overall management, describing it as misleading, unprofessional, and lacking responsibility.
    • Several reviewers highlight concerns about the care provided, mentioning issues such as untrained or incompetent staff, missing personal items, and a general lack of empathy and professionalism towards residents and their families.
    • On the positive side, many reviewers praise the staff, describing them as wonderful, kind, helpful, knowledgeable, and caring. The nursing and CNA staff, in particular, receive commendations for their skill and compassion.
    • Comments on the facility itself are generally positive, with mentions of free and convenient parking, tidy and home-like rooms, and an absence of unpleasant odors.
    • Opinions on the food provided are mixed, with some reviewers finding it exceptional, while others describe it as hit-and-miss or criticize the kitchen management.
    • A few reviews strongly advise against placing loved ones in the care of this facility, using strong language to express their dissatisfaction and concerns.

    Overall, the reviews present a divided view of the facility, with significant praise for certain aspects of the staff and care, but also serious criticisms regarding management, professionalism, and the quality of some services.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Palliative care

    Restorative therapy

    Rehabilitation services

    Skilled nursing services

    Pharmacy

    Speech

    Services

    Support services

    Social services

    Companion care

    Activities

    Daily activities

    Weekly religious services

    Educational programs

    Community Amenities

    Beauty shop

    Room Amenities

    Free Wi-Fi

    Cable

    Dining

    Restaurant style dining

    Transportation

    Transportation to appointments

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: March 22, 1974
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 52
    Total current residents: 45
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 7
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $650

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-09-29 2021-10-14 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2021-09-29 2021-10-14 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2021-09-29 2021-10-14 D Construction Deficiencies Use approved construction type or materials.
    2021-09-29 2021-10-14 E Smoke Deficiencies Have an alternate power supply for its alarm system.
    2021-09-29 2021-10-14 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-09-29 2021-10-14 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-02-19 2020-03-25 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2020-02-19 2020-03-25 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2020-02-19 2020-03-25 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-02-19 2020-03-25 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2020-02-19 2020-03-25 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-02-19 2020-03-25 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-02-19 2020-03-25 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-02-19 2020-03-25 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-02-19 2020-03-25 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2019-04-03 2019-04-23 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2019-04-03 2019-04-23 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-04-03 2019-04-23 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-04-03 2019-04-23 D Construction Deficiencies Use approved construction type or materials.
    2019-04-03 2019-04-23 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-04-03 2019-04-23 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-04-03 2019-04-23 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-04-03 2019-04-23 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-04-03 2019-04-23 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-04-03 2019-04-23 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-13 2023-07-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-06-13 2023-07-20 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2023-05-25 2023-07-13 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2023-05-25 2023-07-13 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-09-24 2021-11-24 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-09-24 2021-11-24 E Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-09-24 2021-11-24 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2021-09-24 2021-11-24 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-09-24 2021-11-24 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-09-24 2021-11-24 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-09-24 2021-11-24 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-09-24 2021-11-24 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    2021-09-24 2021-11-24 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-09-24 2021-11-24 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-24 2021-11-24 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-09-24 2021-11-24 F Environmental Deficiencies Keep all essential equipment working safely.
    2022-03-14 2022-04-25 D Resident Rights Deficiencies Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    2021-12-10 2022-02-28 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-12-10 2022-02-28 D Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2021-10-06 2021-11-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-02-03 2020-10-13 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-02-03 2020-10-13 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-02-03 2020-10-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-02-03 2020-10-13 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2020-02-03 2020-10-13 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2020-02-03 2020-10-13 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-02-03 2020-10-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-02-03 2020-10-13 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-02-03 2020-10-13 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2020-02-03 2020-10-13 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-02-03 2020-10-13 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2020-02-03 2020-10-13 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-02-03 2020-10-13 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-02-03 2020-10-13 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-03 2020-10-13 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2020-02-03 2020-10-13 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-02-03 2020-10-13 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-12-20 2019-03-14 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2018-12-20 2019-03-14 L Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-12-20 2019-05-07 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-12-20 2019-03-14 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-12-20 2019-03-14 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-12-20 2019-03-14 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-12-20 2019-03-14 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-12-20 2019-03-14 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-12-20 2019-03-14 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2018-12-20 2019-03-14 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2018-12-20 2019-03-14 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2018-12-20 2019-03-14 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-12-20 2019-03-14 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-12-20 2019-03-14 F Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2018-12-20 2019-03-14 D Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2018-12-20 2019-03-14 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-12-20 2019-03-14 F Infection Control Deficiencies Implement a program that monitors antibiotic use.

    Fines

    Fine Date Fine Amount
    2020-02-03 $48,320
    2021-08-16 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is San Rafael which is 2.5 miles away and has a population of 59,162 (large town).
    • The average income is $148,455, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 66
      • Low Temperature: 52
      • Average Temperature: 59.6
      • Day Breakdown: The area gets 79 days of rain and 285 days of sun
      • Precipitation: 0.5 inches a year

    Health and Safety Overview
    • The crime rate is 7.39 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.34 incidents per 100 people
      • Property Crime: 3.94 incidents per 100 people
      • Drug-Related Crime: 1.2 incidents per 100 people
    • The average life expectancy in zip code is 83.39 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 230.0, Moderate Days 14.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway
    0.6 miles away
    Scotty's Market
    1.2 miles away
    Marinwood Market
    1.6 miles away
    Andy's Sun Valley Market
    1.9 miles away
    United Market
    2.4 miles away

    Transportation

    Marin Civic Center
    0.6 miles away

    Bus Stations

    Northgate Mall
    0.4 miles away
    Manuel T. Freitas Parkway & Del Presidio Boulevard
    0.4 miles away
    Manuel T. Freitas Parkway & Northgate Drive
    0.4 miles away
    Las Gallinas Avenue & Northgate Drive
    0.5 miles away
    Civic Center Drive & McInnis Parkway
    0.6 miles away

    Banks

    Chase
    0.5 miles away
    Bank of America
    0.5 miles away
    Umpqua Bank
    2.5 miles away
    Westamerica Bank
    2.5 miles away
    Luther Burbank Savings
    2.5 miles away

    Hospitals

    Kaiser Permanente San Rafael Medical Center
    0.9 miles away
    Marin Health Medical Center
    4.2 miles away
    Novato Community Hospital
    6.2 miles away
    Kaiser Permanente Richmond Medical Center
    10.8 miles away
    San Francisco VA Medical Center
    15.7 miles away

    Pharmacies

    Rite Aid
    0.4 miles away
    Walgreens
    0.4 miles away
    CVS Pharmacy
    2.4 miles away
    Jack's Drug Store
    2.8 miles away
    Rite Aid 5957
    2.9 miles away

    Dentists

    San Rafael Dentistry
    2.7 miles away
    Haney Orthodontics
    2.8 miles away
    Alan S. Cascio
    3.9 miles away
    Magnolia Family Dentistry
    4.3 miles away
    Timothy G. Bricca DDS
    4.5 miles away

    Parks

    Oleander Park
    0.4 miles away
    Lagoon Park
    0.6 miles away
    Santa Margarita Island Open Space Preserve
    0.6 miles away
    Bernard Hoffman Field
    0.7 miles away
    Castro Park
    0.8 miles away

    Places of Worship

    Swedenborgian Church of San Francisco
    15.9 miles away
    Grace Cathedral
    16.5 miles away
    Misión San Francisco de Asís
    18.0 miles away
    Saint Marys Roman Catholic Church
    20.2 miles away
    Saint George Serbian Orthodox Church
    20.9 miles away

    Shopping

    Northgate Mall
    0.4 miles away
    Pacheco Plaza
    4.0 miles away
    Ignacio Center
    4.1 miles away
    Harbor Center Sausalito
    9.5 miles away
    Pacific East Mall
    14.7 miles away

    Culture

    Marin Veterans' Memorial Auditorium
    0.5 miles away
    Showcase Theatre
    0.5 miles away
    Amphitheater
    2.3 miles away
    Forest Meadows Amphitheater
    2.3 miles away
    Hamilton Theater
    3.4 miles away

    Restaurants

    Applebee's
    0.5 miles away
    BJ's Restaurant & Brewhouse
    0.5 miles away
    Calgang
    0.5 miles away
    Ping's Chinese Cuisine
    0.5 miles away
    Roadside BBQ
    0.5 miles away

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    Google map of Northgate Postacute Care

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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