NorthCliff Assisted Living

Summary of Reviews:

• Staff is generally friendly and accommodating, though there are concerns about high employee turnover and insufficient staffing levels. Some promises, like taking residents for walks, are not always fulfilled, and there's a desire for more frequent room cleanings. However, there's a sense of relief for the care provided.
• Visitors and health care providers note the facility's cleanliness, welcoming atmosphere, and the professionalism of the staff. The facility is described as well-kept, with a homely smell and a design that feels like home.
• First-time visitors and those touring for family members are impressed by the warm welcome, informative tours, and the helpfulness of the administrator in providing advice and making them feel like family.
• Comments on the facility itself include spacious and nice rooms, with ample closet and bathroom space, even in semi-private rooms. The environment is praised for feeling and smelling like home.
• The food served is likened to home-cooked meals, contributing to the overall positive atmosphere of the facility.
• Among senior communities considered, NorthCliff stands out for giving visitors and potential residents the best sense of belonging, with quick responses to needs and competitive pricing for apartments.