📞 Call for pricing and availability: (800) 780-8101
Normandy Manor Of Rocky River
22709 Lake Rd, Rocky River, OH 44116
For Pricing & Availability
(800) 780-8101To Reach a Resident
(440) 333-5401Estimated Pricing
Price Comparison
Normandy Manor Of Rocky River Description
It is an exciting time at the Normandy Senior Living campus, located on Lake Road in the city of Rocky River, Ohio. A family-owned (Orlean family) business, we have built a reputation of excellence in this outstanding Northeast Ohio suburb.
Our story began many years ago with the Normandy Apartments, an independent senior living facility. Throughout the years we have undergone significant improvements. In 2013 we devoted more than $3 million to update the Normandy Care Center. In 2016, understanding the evolving needs of our growing, vibrant senior community, we opened the Breakwater Apartments to reflect the independent, sophisticated, active atmosphere our residents requested.
In 2017, we invested more than $20 million in renovating and building a brand new facility on the Normandy property. Construction of Lakeside Assisted Living, a new assisted living and memory care facility, opened in late 2018. Every detail has been considered in the thoughtful design and comprehensive services.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Rocky River
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rocky River
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rocky River
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- A spouse appreciated the kind and effective communication from a staff member during a long appointment for her husband with dementia.
- Residents of the Normandy retirement apartments and Breakwater Independent Living share high praise for the welcoming staff, vibrant community, and the variety of activities and amenities available, making it feel like home.
- Family members express satisfaction with the service and environment provided for their loved ones, highlighting the great care options and the sense of community.
Negative Reviews:
- Several reviews criticize the facility for poor care, including over-medication, unprofessionalism, and neglect in both the living conditions and the treatment of residents.
- Complaints about the facility's cleanliness, organization, and staff morale were mentioned, alongside concerns about the quality of care provided to residents.
- Former employees describe a toxic work environment, including favoritism, discrimination, and unprofessional management practices, which negatively impact both staff and residents.
- Issues with the facility's handling of repairs, safety concerns, and pest control were highlighted, alongside complaints about the treatment of employees and residents.
- Concerns were raised about the facility's memory care services, including incompetence in handling routine issues, loss of personal property, and failure to accommodate dietary restrictions.
Mixed Reviews:
- While some residents and their families have had positive experiences, particularly in the independent living sections, others have faced significant challenges, especially in areas like memory care, indicating a disparity in the quality of services provided across different parts of the facility.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 25, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 150
Total current residents: 118
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $26000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-13 | 2022-05-15 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-04-13 | 2022-05-15 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-04-23 | 2019-06-12 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-04-23 | 2019-06-12 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-04-23 | 2019-06-12 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2019-04-23 | 2019-06-12 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-04-23 | 2019-06-12 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-04-23 | 2019-06-12 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-04-23 | 2019-06-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-04-23 | 2019-06-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-04-23 | 2019-06-12 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-03-07 | 2018-04-20 | E | Services Deficiencies | Meet other general requirements that are deficient. |
| 2018-03-07 | 2018-04-20 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-11-10 | $13,000 |
| 2022-04-15 | $20,000 |
| 2022-04-15 | $13,000 |
What is in the Neighborhood
- The closest city is Rocky River which is 1.6 miles away and has a population of 20,376 (small town).
- The average income is $126,876, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 29
- Average Temperature: 52.4
- Day Breakdown: The area gets 177 days of rain, 51 days of snow and 136 days of sun
- Precipitation: 2.6 inches a year
- The crime rate is 1.55 per 100 people which is very low compared to other cities.
- Violent Crime: 0.32 incidents per 100 people
- Property Crime: 0.86 incidents per 100 people
- Drug-Related Crime: 0.14 incidents per 100 people
- The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
- Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Giant Eagle
1.3 miles awayLake Road Market
1.4 miles awayAldi
1.5 miles awayMarc's
1.5 miles awayWhole Foods Market
1.6 miles awayNone Found
Bus Stations
West Park RTA
4.3 miles awayWest Boulevard & Detroit Avenue
6.3 miles away91st
6.5 miles awayDetroit & 65th
7.3 miles awayBanks
Chase
1.3 miles awayPNC Bank
1.4 miles awayCitizens Bank
1.4 miles awayOhio Savings Bank
1.4 miles awayBank of America
1.4 miles awayHospitals
Cleveland Clinic - Beachcliff Family Medicine
1.8 miles awayFairview Hospital
3.0 miles awaySaint John Medical Center
4.5 miles awayCleveland Clinic Richard E. Jacobs Health Center
5.7 miles awayMetroHealth Parma Medical Office
7.0 miles awayPharmacies
Walgreens
1.4 miles awayCVS Pharmacy
1.5 miles awayRite Aid
1.6 miles awayDiscount Drug Mart
2.8 miles awayCVS
5.1 miles awayDentists
Aspen Dental
1.6 miles awaySmiles By White
1.8 miles awayBeachcliff Dental Associates of Rocky River
2.0 miles awayR. Beer DDS Dental Care
3.7 miles awayWestshore Family Dental
3.9 miles awayParks
Bradstreet's Landing
0.3 miles awayBates Road Park
0.3 miles awayReese Park
0.5 miles awayRocky River
0.5 miles awayEriewood Memorial Garden
0.8 miles awayNone Found
Shopping
Great Northern Mall
4.5 miles awayTower City Center
9.2 miles away5th Street Arcades
9.5 miles awayGalleria at Erieview
9.6 miles awaySouthPark Mall
11.8 miles awayCulture
Beck Center For the Arts
2.6 miles awayHuntington Playhouse
3.5 miles awayAmphitheater
3.5 miles awayBAYArts
3.5 miles awayBottle & Bottega
4.3 miles awayRestaurants
Outback Steakhouse
1.3 miles awayThe Woods
1.4 miles awayThe Great Greek
1.4 miles awayOld Carolina
1.4 miles awayZoup
1.4 miles awayGet exact pricing & check availability
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Disclaimer
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