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Nhc Healthcare Rossville
1425 Mcfarland Ave, Rossville, GA 30741
Based on 40 reviews
Services and Housing OptionsAssisted Living, Nursing Home, Hospice, Respite, Respite, Skilled Nursing, Rehabilitation
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Nhc Healthcare Rossville DescriptionAt NHC HealthCare Rossville, we strive to make every moment count for our residents and patients because we believe that celebrating life is important at all stages. NHC HealthCare Rossville's sprawling and picturesque campus is home to a 112-bed post-acute 24-hour skilled nursing Health Care Center. We see many individuals who need skilled nursing care after a stroke, joint replacement surgery, a cardiac procedure or a serious illness.
Respite CareShort-term or respite care services can provide relief for an in-home caregiver who has responsibilities for an individual with long-term care needs.
Parent OrganizationNhc Healthcare Rossville is a member of a larger group of communities called National Healthcare Corporation
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AmenitiesNhc Healthcare Rossville offers its residents a range of amenities, including daily activities and entertainment, a beauty/barber shop, gardening area, dining room with private event space for special occasions, regular social events, religious services and housekeeping/laundry services. Each room also has high-speed internet and cable TV.
ServicesNhc Healthcare Rossville is a premier healthcare facility providing comprehensive services and support to its patients. Patients receive 24-hour nursing care, different levels of care depending on their needs, as well as access to clinical social workers, dieticians, chefs approved meals and daily assistance with personal living activities. Onsite rehabilitation facilities also offer comprehensive therapy services.
Rehabilitation Services and AmenitiesNhc Healthcare Rossville provides rehabilitation services and amenities, including physical therapy (joint replacement for hip/knee, stroke care, spinal rehab, amputee care, joint sprain/strains, wound care) and occupational therapy (joint replacement for hip/knee, stroke care ADLS: eating bathing dressing & grooming). It also offers LSVT - program for Parkinson's.
Skilled Nursing Services and AmenitiesNhc Healthcare Rossville offers skilled nursing services and amenities with a wide range of care options. Patients can benefit from physician directed protocols, specialized nutrition programs, recreation specialists, medication management, diabetes management, specialty services, IV therapy, wound care, podiatry care, pain management and psychological services. All of these services are provided in a safe and comfortable environment. The staff at Nhc Healthcare Rossville is dedicated to providing quality care and ensuring the best possible outcomes for all patients.
different levels of care depending on your need
24-hour skilled nursing
feeding and oral therapy
specialized nutrition program
functional adls: eating, bathing, dressing, grooming
physician directed protocols
dysphagia assessment and treatments
low vision rehab
lsvt – program for parkinson’s
24-hour nursing care provided by licensed nursing teams
onsite rehabilitation facility with comprehensive therapy services
daily assistance with personal living activities
joint replacement for hip or knee
vital stim, pens
clinical social worker
skilled nursing care
speech and language assessment
regular social events
activities and entertainment scheduled daily
dietician and chef approved meals
specialty services available
housekeeping and laundry services
high-speed wireless internet service
private event room
Employee Reviews for National Healthcare Corporation in Rossville, Georgia
2.75 out of 5 stars. Based on 12 reviewsEmployees of National Healthcare Corporation in the Rossville, GA area have mixed reviews of their experience. The pros include a professional work environment with opportunities for growth, being close to home, decent schedule, good pay, and plenty of work. The cons include management only caring about themselves and the money, nurses covering for each other when mistakes are made, chronically understaffed, zero flexibility, management being out of touch with employees, micro-managing, and paperwork being lost when requesting days off. Employees also report feeling exhausted and undervalued, and that the administrator is a joke. Overall, employees suggest looking for work elsewhere.
Employee Reviews for National Healthcare Corporation
3.22 out of 5 stars. Based on 865 reviewsGood pay, good benefits, good hours, and good coworkers Cons:• : Low staffing, lack of communication, and lack of recognition. Advice to Management:Listen to your employees and provide more recognition.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 2 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 1-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 06/09/69 and is run by a for profit organization. It is a large-sized nursing community with 112 nursing beds. Currently, there are 92 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsNhc Healthcare Rossville, a nursing home situated in Rossville, is indeed recognized for the quality of its service, consistently ranking in the top half of all facilities for its overall ratings and health inspection evaluations, a testament to the high standard of care they provide. Both their overall facility rating and their health inspection rating surpass the state average, demonstrating their commitment to health and safety protocols. However, it's worth noting that their 2-star quality rating, which is the second lowest grade obtainable, places them in the bottom 20% of facilities nationwide. This rating is disappointingly lower than the state average, indicating a potential area for improvement to better their offerings and maintain their reputation.
Staff RatingsNhc Healthcare Rossville is a nursing home that unfortunately ranks in the bottom 40% of facilities in terms of nursing aid staffing hours per resident per day, providing notably less than the state average with 1.92 hours compared to the state's 1.97 hours. The situation in terms of LPN staffing hours per resident per day is similar, with the nursing home again falling into the bottom 30% of facilities. At 0.68 hours, Rossville notably trails the state average of 1.03 hours. However, the nursing home performs better in terms of RN staffing hours per resident per day, proving itself above average by being in the top half of facilities. Here, it offers 0.57 hours which is greater than the state average of 0.45 hours. Despite this, the nursing home is in the bottom 30% of facilities in terms of licensed staffing hours per resident per day, only providing 1.25 hours which is less than the state's 1.48 hours. Additionally, Rossville is also in the lower half of facilities for physical therapist staffing hours per resident per day, with their time of 0.05 hours falling short of the state's average of 0.05 hours.
Covid DataThe Nhc Healthcare Rossville is a nursing home currently performing in the bottom half of facilities when it comes to keeping their residents and staff updated with the latest vaccinations. Notably, the resident vaccination rate is slightly higher than the state average at 60.0%, surpassing the state's average of 59.9%. However, the staff vaccination rate at this nursing home falls short of the state average. The facility reports a staff vaccination rate of 11.9%, considerably lower than the state's average staff vaccination rate of 19.8%. Thus, while striving to keep the residents safe, there's room for improvement concerning the staff's vaccination coverage.
Quality MeasuresNhc Healthcare Rossville is a nursing home with a 2-star quality measure rating, indicating it as the second lowest in the rank. It falls within the bottom 20% of facilities when it comes to the percentage of residents whose need for help with daily activities has increased - a figure that stands at 22.99%, compared to the state average of 16.86%. Moreover, when it comes to the major injury rate due to falls, it falls within the bottom 10% of facilities, with 6.73% of its residents having one or more falls - a number significantly higher than the state average of 3.4%. The nursing home also reports lower figures in terms of residents given a flu vaccine at 96.42%, which is barely above the state average of 94.96%, and lands it within the bottom 40% of facilities. With a catheter use rate among its residents of 3.96%, higher than the state average of 1.61%, Nhc Healthcare Rossville regrettably ranks in the bottom 10% in this respect as well.
Emergency and Hospitalization Quality MeasuresNhc Healthcare Rossville, a nursing home facility, reports some noteworthy statistics. Unfortunately, it falls within the bottom 20% of facilities with respect to the rate of hospitalizations and outpatient emergency department visits per 1000 days. Specifically, it has a rate of 2.72 hospitalizations per 1000 days, which exceeds the state average of 1.78. Additionally, its outpatient emergency department visit rate is 1.92 per 1000 days, also higher than the state's rate of 1.16. When considering the percentage of short-stay residents who had outpatient emergency department visits, Nhc Healthcare Rossville also falls below par, with 19.61% against the state's average of 12.21%. However, it's worth noting that the facility is in the top 40% in terms of the percentage of short-stay residents who were rehospitalized after a nursing home admission. This rate is at 20.13%, which is lower than the state average of 22.62%, indicating a more effective rehospitalization management strategy.
Things to do in the Area
Places of Worship
LicensingThis community is licensed by the state of GA. It is a large-sized community with 112 total beds.
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General Staff Rating
Care Staff Rating
Food Staff Rating
This was my favorite job as a CNA. I have been a CNA over 20 years and it was the last place I worked. They really care about their worker's and residents. From the administrator down, would actually help you and with the residents. I give them 5 stars, from administrator down to the house keeper's
I am appalled at the conditions the residents of this facility have to live in. It’s dark and dreary, the smell of urine is strong, roaches and rats have been spotted. The employees show no empathy or kindness to the elderly patients. My grandmother has had things taken from her from the employees and placed elsewhere. The employees are lazy and talk disrespectful to the elderly. If you notice most of these reviews are from employees who were probably told to go and write a review. If you have to send someone here be vigilant and be on the look out for your loved one.
I am nurse for NHC Rossville, I've been an employee going on 8 years. We have an amazing staff that genuinely cares for our residents. Our residents become our family. I'm very proud to be apart of the NHC family and I would definitely recommend this facility to my family and friends.
My wife fell and needed rehabilitation, the entire staff has been great, funny polite and respectful. They have been supportive of any need we had as the staff have gone above and beyond to accommodate our needs from the office,nurses,rehab staff,kitchen and house keepers. If we ever need to be in rehab again this is where we will come.
I am a nurse at NHC Rossville and I absolutely love working here. I work the rehab and the long term care sides. The staff is amazing with their patient care and professionalism. The care and compassion I see everyday I would definately recommend my family and friends, also the public to come let us care for needs. The rehab department is by far the best I've seen. Your family becomes our family. I feel honored to be apart of such and amazing staff and company.
I love working at NHC. I've been here almost two months, and it's a learning experience for me. I love everyone in dietary and the other staff members are so sweet. I'd definitely recommend us to people looking to stay here. We love our patients and make sure that they are very well taken care of.
I am a patient here and have been here 3 times for rehab. You can not help love the staff here, they are by far the very best! This is the only place i will come. I sleep great at night also. And the food is very good, all three meals. The CNA's are great, especially Bebeca, PJ, Suwanda, and others. John is in charge of the Rehab Dept. I have seen some miracles preformed. All the therapist are very professional while being personal with each patient according to their needs.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2019-07-01||2019-08-02||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2018-04-17||2018-05-16||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-04-17||2018-05-16||D||Miscellaneous Deficiencies||Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-01-19||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2023-01-19||D||D||Pharmacy Service Deficiencies||Ensure medication error rates are not 5 percent or greater.|
|2023-01-19||D||D||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2023-01-19||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2023-01-19||F||F||Environmental Deficiencies||Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.|
|2019-06-27||D||D||Resident Rights Deficiencies||Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.|
|2018-04-19||D||D||Pharmacy Service Deficiencies||Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.|
|2018-04-19||D||D||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
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