New Perspective West Bend

Positive Reviews:

• Residents describe the facility as nice, spacious, and beautiful, with a welcoming community atmosphere.
• Many appreciate the variety of activities available, including exercise, travel, spiritual events, music, and clubs.
• The staff is frequently mentioned as friendly, compassionate, and dedicated, contributing to a lively and social environment.
• Several reviews highlight the clean and well-maintained facilities, spacious rooms, and the quality of care provided.
• Food quality and the range of amenities, including a beauty shop, pool, and transportation services, receive positive mentions.
• Some residents have lived at the facility for years, indicating satisfaction with their long-term experience.

Negative Reviews:

• One review criticizes the management, suggesting the facility is understaffed and that caregivers are overwhelmed, impacting resident care.
• Concerns about the adequacy of staff training and compensation, with a claim that management is reluctant to fill in when needed.
• Some residents reportedly experience rushed care, infrequent showers, and uncleaned laundry for extended periods.
• A few reviews explicitly advise against sending loved ones to the facility or suggest it should be closed down.

Mixed Feedback:

• While many reviews praise the staff and management, a few raise concerns about the quality of management and care.
• The size of the facility was a concern for one family, though the staff's efforts to accommodate and provide support were appreciated.

Overall, the majority of reviews for New Perspective Senior Living are positive, with residents and their families appreciating the community's atmosphere, activities, and care. However, there are significant concerns regarding staffing and management that potential residents should consider.