📞 Call for pricing and availability: (800) 780-8101
Monroe Community Hospital
435 East Henrietta Road, Rochester, NY 14620
For Pricing & Availability
(800) 780-8101To Reach a Resident
(585) 760-6500Estimated Pricing
Price Comparison
Monroe Community Hospital Description
Monroe Community Hospital is a fully certified residential health care facility, providing long-term care for individuals with complex health conditions requiring higher levels of medical and nursing care. Approximately one-quarter of our residents are under the age of 65. We are proudly owned and operated by Monroe County.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rochester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rochester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews report witnessing or experiencing neglect, abuse, and poor management, including issues with patient care, unprofessional behavior from staff, and lack of communication.
- Complaints about the facility include unpleasant odors, inappropriate food for diabetic patients, and staff being distracted or unresponsive to patient needs.
- Some positive comments highlight pleasant employees, a nice atmosphere, and effective rehabilitation services for some residents.
- Concerns were raised about the facility's handling of complaints, with reports of retaliation against those who speak up and a lack of response from administration.
- There are mixed reviews about the staff, with some praising the care and dedication of certain employees, while others criticize the overall attitude and service quality.
- Issues with staffing levels were mentioned, including both understaffing and mismanagement of staff assignments, affecting the quality of care and employee satisfaction.
- Some reviewers expressed serious concerns about the facility's practices, including questionable legal actions and debt collection strategies that have garnered negative attention.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 566
Total current residents: 384
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 25
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $13507
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-01 | 2023-06-30 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2023-05-01 | 2023-06-30 | E | Egress Deficiencies | Install proper backup exit lighting. |
| 2023-05-01 | 2023-06-30 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-05-01 | 2023-06-30 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-05-01 | 2023-06-30 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-05-01 | 2023-06-30 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-05-01 | 2023-06-30 | C | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2023-05-01 | 2023-06-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2023-05-01 | 2023-06-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-05-01 | 2023-06-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2021-07-15 | 2021-08-20 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-07-15 | 2021-08-20 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-07-15 | 2021-08-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2019-10-22 | 2019-12-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-26 | $6,893 |
| 2021-07-15 | $13,507 |
What is in the Neighborhood
- The closest city is Rochester which is 2.9 miles away and has a population of 209,802 (small city).
- The average income is $55,354, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 50.5
- Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
- Precipitation: 2.1 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.
- The crime rate is 10.26 per 100 people which is very high compared to other cities.
- Violent Crime: 2.77 incidents per 100 people
- Property Crime: 6.59 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Costco
0.3 miles awayTops
1.4 miles awayBJ's Wholesale Club
1.6 miles awayRestaurant Depot
1.7 miles awayLori's Natural Foods Center
1.8 miles awayNone Found
Bus Stations
Strong/Eastman Dental
0.8 miles awayMedical School
0.8 miles awayUniversity of Rochester Shuttle Bus
0.9 miles awayWilmot Stop
1.0 miles awayWilson Blvd. Stop
1.1 miles awayBanks
Advantage Federal Credit Union
0.3 miles awayFive Star Bank
0.4 miles awayM&T Bank
1.4 miles awayCitizens Bank
1.9 miles awayBank of America
2.0 miles awayHospitals
Rochester Psychiatric Center
0.5 miles awayUniversity of Rochester Medical Center
0.6 miles awayWilmot Cancer Institute
0.6 miles awayWestfall Park Medical Center
1.0 miles awayClinton Crossings
1.1 miles awayPharmacies
CVS Pharmacy
0.6 miles awayUR Medicine Employee Pharmacy
0.7 miles awayCVS
3.0 miles awayNew Clinton Pharmacy
3.4 miles awayRite Aid
3.7 miles awayDentists
Dr Violeta Garcia-Lepore
0.7 miles awayEast Ave Dentistry
3.7 miles awayPittsford Family Dental
4.6 miles awayDr. Stein Orthodontist
5.5 miles awayLilac Family Dental
6.6 miles awayParks
Eastmoreland Park
0.3 miles awayMark's Park
0.4 miles awayBrighton Town Park
0.6 miles awayGenesee Valley Park
0.8 miles awayHighland Park
0.9 miles awayPlaces of Worship
Islamic Center of Rochester
0.8 miles awayShopping
Market Square
1.7 miles awayHenrietta Plaza
1.7 miles awayThe Marketplace Mall
1.9 miles awayWin-Jeff Plaza
2.5 miles awayPittsford Plaza
3.9 miles awayCulture
Strong Auditorium
1.2 miles awayOFC Creations Theatre Center
2.4 miles awayBread & Water Theatre
2.7 miles awayVillage Idiots Improv Comedy
2.7 miles awayGeva Theatre Center
2.8 miles awayRestaurants
DiBella’s Old Fashioned Submarines
0.2 miles awayCheeburger Cheeburger
0.2 miles awayNew Number One
0.3 miles awayCountry Sweet Chicken & Ribs
0.3 miles awayPontillo's Pizza
0.3 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More