Milestone Senior Living

Reviews of the senior living community highlight a range of experiences, from highly positive to critical. Many reviewers praise the community for its cleanliness, friendly and skilled staff, and the quality of care provided. The food and the range of activities available, including outings, events, and daily activities, are frequently mentioned as positives. The community's setting, often described as beautiful or serene, and its accommodations, such as roomy layouts and individual apartments with features like balconies, are also appreciated.

Several reviews specifically commend the community for its hospice care, the attentiveness to residents and their families, and the efforts to keep loved ones safe and engaged. The staff's kindness and the overall welcoming atmosphere are highlighted, with some noting the community's effectiveness in making residents feel comfortable and at home. The inclusion of Veterans Assistance benefits and the community's location, convenient for family visits, are additional points of favor.

However, not all feedback is positive. Some reviews express concerns over staffing levels, with reports of being understaffed and some administrative issues, including inconsistencies in billing and communication. One review details a particularly negative experience, citing unmet care promises, lack of communication, and issues with cleanliness and maintenance.

Despite these criticisms, many reviewers recommend the community to others, citing their personal positive experiences or the positive impact on their loved ones. The community's approach to memory care, the respectful and kind treatment of residents, and the overall quality of life provided are frequently mentioned reasons for their recommendations.