📞 Call for pricing and availability: (800) 780-8101
Mercy Health Services
2727 W Mitchell St, Milwaukee, WI 53215
For Pricing & Availability
(800) 780-8101To Reach a Resident
(414) 383-3699Estimated Pricing
Price Comparison
Mercy Health Services Description
Mercy Health Services was established in 1984 and is nestled in the Burnham Heights neighborhood conveniently located near Aurora St. Luke’s Medical Center, Ascension St. Francis Hospital, Milwaukee VA Medical Center, Aurora West Allis Medical Center, and Ascension Columbia St Mary’s Hospital in Milwaukee, Wisconsin.
Mercy’s small size helps distinguish itself from other skilled nursing facilities in the area. With our small size, we can develop strong relationships with our residents and their families.
We recently were awarded a 2020 Silver – Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. This award recognizes our commitment to the pursuit of quality and our focus on developing systems and protocols that meet our residents’ needs and provide consistent quality care.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Milwaukee
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Milwaukee
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Milwaukee
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Experiences:
- One individual reported a significant improvement in mobility and readiness for life after a stroke, attributing this success to the facility's assistance.
- Another review highlighted the facility's exceptional staff-to-resident ratio, noting that the management seemed genuinely caring towards both residents and staff.
- Some visitors found the employees friendly and informative, appreciated the clean environment and pleasing decor, and were satisfied with the communication when they couldn't visit in person.
Negative Experiences:
- Several reviews criticized the facility for neglect and poor quality of care, with one person reporting having contacted the state multiple times due to these issues, resulting in fines for the facility.
- Complaints about the food quality were common, with one reviewer stating it was unfit even for a dog.
- Family members expressed frustration over the treatment of their loved ones, including long waits for food, mishandling of personal belongings, and overall neglect.
- One review mentioned rude nursing staff, and another expressed regret for placing a family member in the facility due to inadequate care and attention from the staff.
Mixed Feedback:
While some reviews praise the facility for its caring staff and clean environment, others strongly criticize it for neglect, poor food quality, and lack of respect towards residents and their belongings. The facility has faced fines and complaints, indicating a need for improvement in certain areas.
Reviews
There are currently no reviews that were left on My Caring Plan
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Mercy Health Services Videos
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Health
Community Amenities
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Oct. 8, 1988
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 60
Total current residents: 48
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 6
Number of payment denials: 2
Number of fines: 2
Total cost of fines: $234985
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-20 | 2023-02-03 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-12-20 | 2023-02-03 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-12-20 | 2023-02-03 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2022-12-20 | 2023-02-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-20 | 2023-02-03 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-12-20 | 2023-02-03 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-12-20 | 2023-02-03 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-12-20 | 2023-02-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-09-09 | 2021-10-11 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-09-09 | 2021-10-11 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-09-09 | 2021-10-11 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-09-09 | 2021-10-11 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-09-09 | 2021-10-11 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-09-09 | 2021-10-11 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-09-09 | 2021-10-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-09-09 | 2021-10-11 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-09-09 | 2021-10-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-09-09 | 2021-10-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-10-07 | 2019-10-12 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-10-07 | 2019-10-12 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-09-13 | $212,810 |
| 2022-12-21 | $22,175 |
| 2022-12-21 | $5,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-11-02 | 6 |
| 2022-12-21 | 46 |
What is in the Neighborhood
- The closest city is Milwaukee which is 2.8 miles away and has a population of 600,155 (medium sized city).
- The average income is $34,021, which is very low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 23
- Average Temperature: 49.8
- Day Breakdown: The area gets 128 days of rain, 46 days of snow and 189 days of sun
- Precipitation: 1.5 inches a year
- The median age is 31.6 years old, very low compared to other cities.
- 3.43% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 9.72% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 35% Black or African-American, 15% Hispanic or Latino, and 42% White.
- The crime rate is 8.61 per 100 people which is very high compared to other cities.
- Violent Crime: 2.66 incidents per 100 people
- Property Crime: 4.32 incidents per 100 people
- Drug-Related Crime: 0.23 incidents per 100 people
- The average life expectancy in zip code is 76.74 years old, which is low compared to other zip codes.
- Air Quality: Good Days 194.0, Moderate Days 75.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
ALDI
0.5 miles awayCentro Comercial de Mayoreo El Rey
0.8 miles awayPete's Fruit Market
0.8 miles awayWalmart Supercenter
0.9 miles awayEl Rey Food Mart
1.0 miles awayNone Found
Bus Stations
Shuttle Bus Stop
1.7 miles awayBanks
BMO Harris Bank
0.7 miles awayTown Bank
0.8 miles awayChase
0.8 miles awayJohnson Bank
1.0 miles awaySummit Credit Union
1.1 miles awayHospitals
Groth Law Firm
1.2 miles awayClement J Zablocki Veterans Affairs Medical Center
1.3 miles awayAurora Saint Luke's Medical Center
1.4 miles awayAscension St. Francis Hospital
1.8 miles awayAurora Sinai Medical Center
2.3 miles awayPharmacies
Walgreens
0.9 miles awayCVS Pharmacy
1.0 miles awayWhole Health Pharmacy
2.0 miles awayWHF Pharmacy
2.7 miles awayCommunity Pharmacy
2.7 miles awayDentists
MATC Dental Clinic
2.7 miles awayDavid Paris Dentistry
2.7 miles awayRiverwalk Dentistry, SC
2.7 miles awayDental Associates
2.8 miles awayThe Centre For Exceptional Dentistry
3.4 miles awayParks
Burnham Playfield
0.3 miles awayReiske Park
0.3 miles awayRogers Playfield
0.4 miles away36th & Rogers Play Area
0.5 miles away21st & Rogers Play Area
0.6 miles awayPlaces of Worship
Saint Joan of Arc Chapel
2.0 miles awayChurch of the Gesu
2.1 miles awayCalvary Presbyterian Church
2.2 miles awayTrinity Evangelical Lutheran Church - Missouri Synod
2.6 miles awaySaint John's Lutheran Church
2.9 miles awayShopping
Mitchell Street Mall
1.2 miles awayThe Avenue
2.4 miles awayHobo
5.0 miles awayLincoln Plaza
5.0 miles awaySouthridge Mall
5.1 miles awayCulture
Modjeska Theater
1.1 miles awayHispanic Heritage Center
1.5 miles awayThe Warehouse
1.7 miles awayThe Rave/Eagles Club
1.8 miles awayThe Eagles Ballroom
1.8 miles awayRestaurants
Chicken Palace Fiesta
0.7 miles awayChicken Palace
0.8 miles awayPizza Hut
0.9 miles awayNoodles & Company
1.0 miles awayMad Rooster Cafe
1.1 miles awayGet exact pricing & check availability
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