📞 Call for pricing and availability: (800) 780-8101

Medilodge Of Westwood

2575 N Drake Rd, Kalamazoo, MI 49007

Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
Care Types Pricing About Services and Amenities Nursing Home Info Neighborhood Reviews
Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(269) 342-0206

Estimated Pricing

Studio
Estimated $6,319

Price Comparison

  • Average City Price: $6,334
  • Average State Price: $7,787
  • Average National Price: $7,508

    • Medilodge Of Westwood Description

    Medilodge of Westwood is a leading provider of long-term skilled nursing care and short-term rehabilitation solutions. Our center offers a full continuum of services and care focused around each individual in today’s ever-changing healthcare environment.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Kalamazoo

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Kalamazoo

    Community Reviews

    7.8
    Medilodge Of Westwood
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 16 out of 20 communities in Kalamazoo
  • Ranking in State: 765 out of 1240 communities in MI

    • Facility and Grounds A

    Care B

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Community members contribute handmade items for residents.
    • Residents are often seen smiling, indicating a happy environment.
    • Staff is praised for being great, helpful, and for organizing the best activities.
    • Improvements noted under new administration, highlighting care for residents, family members, and employees.
    • Facility cleanliness and resident happiness are frequently mentioned positives.
    • Staff, including management and HR, receive accolades for their dedication and customer service.
    • New employees describe a welcoming and supportive work environment.
    • Specific staff members are recognized for their exceptional care and assistance.
    • Facility described as a safe and quiet environment with friendly staff and good customer service.
    • Leadership is commended for understanding resident care and family needs.

    Negative Reviews:

    • Incidents of lost personal items with inadequate resolution.
    • Some reviews describe the facility as poorly managed with issues in communication and care.
    • Concerns raised about the facility's condition, staff behavior, and overall community atmosphere.
    • Complaints about unaddressed safety concerns, such as lack of bed rails and inaccessible call buttons.
    • Food quality and presence of bugs are mentioned as areas needing improvement.

    Mixed Reviews:

    • While some reviews highlight compassionate care, others point out failures in communication and follow-up, especially for distant family members.
    • Staff is generally described as friendly and nice, but there are reports of unprofessional behavior and neglect.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Wound Care

    IV Therapy

    Pain Management

    Diabetes Management

    Palliative Care

    Hospice Care

    Services

    Personal Hygiene

    Grooming and Hygiene

    Caregiver

    Support Services

    Activities

    Social Activities

    Social Events

    Recreational Activities

    Art Therapy

    Pet Therapy

    Community Reintegration

    Community Amenities

    900 Square-Foot Rehabilitation / Therapy Center

    On-Site Salon / Spa Services

    On-Site Religious Services

    Manicured Gardens

    Outdoor Courtyard

    Comfortable Family / Resident Lounge

    Room Amenities

    Warmly Decorated Private and Semi-Private Rooms

    In-Room Free Cable Service

    Private Phones

    In-Room Phones (Arranged by Family)

    Refrigerator

    Wifi

    Dining

    Fine Dining

    Gourmet Menus

    Nutritional Counseling

    Pet

    Pet Therapy

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Sept. 29, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 97
    Total current residents: 80
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 25
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $19500

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-22 2023-06-14 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-05-22 2023-06-14 F Egress Deficiencies Have exits that are accessible at all times.
    2023-05-22 2023-06-14 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-05-22 2023-06-14 E Smoke Deficiencies Provide properly protected cooking facilities.
    2023-05-22 2023-06-14 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2023-05-22 2023-06-14 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-05-22 2023-06-14 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2023-05-22 2023-06-14 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2023-05-22 2023-06-14 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2023-05-22 2023-06-14 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-05-22 2023-06-14 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-05-22 2023-06-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2022-01-28 2022-03-01 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-18 2023-06-14 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-05-18 2023-06-14 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-05-18 2023-06-14 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2023-05-18 2023-06-14 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-05-18 2023-06-14 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-05-18 2023-06-14 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-05-18 2023-06-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-05-18 2023-06-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-05-18 2023-06-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-05-18 2023-06-14 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-05-18 2023-06-14 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2023-05-18 2023-06-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-18 2023-06-14 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-05-18 2023-05-18 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2023-05-18 2023-06-14 J Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-05-18 2023-02-07 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-05-18 2023-06-14 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-18 2023-06-14 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-05-18 2023-06-14 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-05-18 2023-06-14 D Quality of Life and Care Deficiencies Provide care or services that was trauma informed and/or culturally competent.
    2023-05-18 2023-06-14 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-05-18 2023-06-14 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-05-18 2023-06-14 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-05-18 2023-06-14 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-05-18 2023-06-14 D Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2023-05-18 2023-06-14 F Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2023-05-18 2023-06-14 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-05-18 2023-06-14 E Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2023-05-18 2023-06-14 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2023-05-18 2023-06-14 F Administration Deficiencies Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    2023-05-18 2023-06-14 F Resident Rights Deficiencies Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    2023-05-18 2023-06-14 F Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2023-05-18 2023-06-14 F Administration Deficiencies Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    2023-05-18 2023-06-14 F Administration Deficiencies Provide training in compliance and ethics.
    2023-05-18 2023-06-14 F Administration Deficiencies Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    2022-06-03 2022-06-28 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-06-03 2022-06-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-06-03 2022-06-28 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-06-03 2022-06-28 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-28 2022-03-01 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2022-01-28 2022-03-01 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-01-28 2022-03-01 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-01-28 2022-03-01 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-01-28 2022-03-01 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-01-28 2022-03-01 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-01-28 2022-03-01 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-01-28 2022-03-01 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2022-01-28 2022-03-01 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-01-28 2022-03-01 D Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2022-01-28 2022-03-01 F Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-01-28 2022-03-01 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-28 2022-03-01 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-01-28 2022-03-01 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-01-05 2021-01-14 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-04-22 2021-05-14 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2021-04-22 2021-05-14 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-04-22 2021-05-14 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-04-22 2021-05-14 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-04-22 2021-05-14 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-30 2020-12-01 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2020-10-30 2020-12-01 E Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2020-10-30 2020-12-01 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-10-30 2020-12-01 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2020-10-30 2020-12-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2020-10-30 2020-12-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-10-30 2020-12-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
    2020-10-30 2020-12-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-10-30 2020-12-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-10-30 2020-12-01 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-10-30 2020-12-01 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-10-30 2020-12-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-30 2020-12-01 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-10-30 2020-12-01 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-10-30 2020-12-01 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-30 2020-12-01 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Fines

    Fine Date Fine Amount
    2018-12-21 $60,267
    2020-10-30 $9,750
    2021-04-22 $9,750

    Denials

    Denial Date Payment Denial Days
    2018-04-13 30

    What is in the Neighborhood

    General Area Overview
    • The closest city is Westwood which is 1.2 miles away and has a population of 8,653 (very small town).
    • The average income is $50,453, which is low compared to other zip codes.
    • Weather

    Demographic Overview
    • The median age is 26.4 years old, very low compared to other cities.
    • 4.01% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 4.58% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 22% Black or African-American, 4% Hispanic or Latino, and 68% White.

    Health and Safety Overview
    • The crime rate is 12.7 per 100 people which is very high compared to other cities.
      • Violent Crime: 4.46 incidents per 100 people
      • Property Crime: 6.15 incidents per 100 people
      • Drug-Related Crime: 0.96 incidents per 100 people
    • The average life expectancy in zip code is 78.93 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 118.0, Moderate Days 51.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    GFS Marketplace
    1.1 miles away
    Natural Health Food Center
    1.3 miles away
    Aldi
    1.5 miles away
    Harding's Friendly Market
    1.6 miles away
    Meijer
    1.9 miles away

    Transportation

    Kalamazoo
    3.6 miles away

    Bus Stations

    Metro/Bronco - Valley Dining
    2.5 miles away
    Bus Loading Zone
    2.7 miles away
    Metro/Bronco - Western View
    2.9 miles away
    MMC Chemistry
    2.9 miles away
    Metro/Bronco - W. MIchigan Ave
    2.9 miles away

    Banks

    Advia Credit Union
    1.4 miles away
    Fifth Third Bank
    1.4 miles away
    PNC Bank
    1.4 miles away
    First National Bank
    1.4 miles away
    Flagstar Bank
    1.6 miles away

    Hospitals

    Kalamazoo Psychiatric Hospital
    3.4 miles away
    Bronson Methodist Hospital
    3.9 miles away
    Borgess Medical Center
    4.4 miles away
    Borgess-Pipp Hospital
    8.9 miles away
    Bronson LakeView Hospital
    14.2 miles away

    Pharmacies

    Walgreens
    1.3 miles away
    CVS Pharmacy
    7.5 miles away
    Rite Aid
    8.1 miles away
    Meijer Pharmacy
    9.1 miles away
    Chemist Warehouse
    10.1 miles away

    Dentists

    David T Brown, DDS PC
    5.1 miles away
    Aspen Dental
    7.3 miles away

    Parks

    Frays Park
    1.0 miles away
    Kalamazoo
    2.4 miles away

    None Found

    Shopping

    Campus Pointe Mall
    2.7 miles away
    Bronco Mall
    2.9 miles away
    Mall Plaza
    3.8 miles away
    The Crossroads Mall
    7.1 miles away

    Culture

    Light Fine Arts Building
    3.0 miles away
    Miller Auditorium
    3.0 miles away
    Dalton Theatre
    3.0 miles away
    Nelda K. Balch Playhouse
    3.0 miles away
    WMU Esports Arena
    3.4 miles away

    Restaurants

    Main Street Pub
    1.3 miles away
    Old Country Buffet
    1.4 miles away
    Applebee's
    1.4 miles away
    Finley's American Grill
    1.4 miles away
    Hunan Gardens
    1.4 miles away

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    Google map of Medilodge Of Westwood

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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