📞 Call for pricing and availability: (800) 780-8101
Manorcare Health Services-Rossmoor
1226 Rossmoor Pkwy, Walnut Creek, CA 94595
For Pricing & Availability
(800) 780-8101To Reach a Resident
(925) 975-5000Estimated Pricing
Price Comparison
Manorcare Health Services-Rossmoor Description
Located on Rossmoor Parkway in Walnut Creek, CA, ProMedica (formerly ManorCare) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Walnut Creek
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Manor Care and similar facilities offer a mixed perspective on the quality of care and services provided. Some reviewers express deep dissatisfaction with the level of attention and care, citing instances of neglect, slow response times to urgent needs, and a lack of communication and professionalism among the staff. Concerns about understaffing, poor management, and inadequate facilities are recurrent themes. Complaints include long waits for assistance, unattended medical needs, and a general lack of compassion and professionalism from some staff members.
On the other hand, several reviews highlight positive experiences, praising the facility for its cleanliness, the quality of physical therapy and rehabilitation services, and the kindness and professionalism of certain staff members. Some families felt their loved ones were treated with respect and received good nursing care and attention. They appreciated the efforts of the staff and management to provide quality care and to engage in meaningful follow-up.
However, the negative experiences detailed by some reviewers raise serious concerns about the consistency of care and the overall management of the facility. Issues such as missed medical appointments, inadequate responses to emergency situations, and a lack of basic care and hygiene are particularly troubling. These accounts suggest a need for significant improvements in staffing, training, and oversight to ensure the well-being of all residents.
In summary, while there are instances of satisfactory care and commendable service, the overall picture is marred by numerous reports of neglect, poor management, and a failure to meet the basic needs of residents. Prospective residents and their families are advised to consider these reviews carefully and to conduct thorough research and visits to ensure the facility meets their expectations and requirements for care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 9, 1991
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 155
Total current residents: 136
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-05 | 2022-12-15 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-12-05 | 2022-12-15 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-05 | 2022-12-15 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-12-05 | 2022-12-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-27 | 2019-07-22 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-06-27 | 2019-07-22 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-06-27 | 2019-07-22 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-07-24 | 2018-08-03 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-07-24 | 2018-08-03 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-07-24 | 2018-08-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-07-24 | 2018-08-03 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-07-24 | 2018-08-03 | E | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2018-07-24 | 2018-08-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-07-24 | 2018-08-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-04-18 | $658 |
What is in the Neighborhood
- The closest city is Saranap which is 0.6 miles away and has a population of 5,202 (very small town).
- The average income is $138,852, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 53
- Average Temperature: 65.3
- Day Breakdown: The area gets 65 days of rain and 299 days of sun
- Precipitation: 0.8 inches a year
- The median age is 47.6 years old, very high compared to other cities.
- 7.22% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 19.77% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 14% Asian, 2% Black or African-American, 6% Hispanic or Latino, and 76% White.
- The average life expectancy in zip code is 80.81 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 185.0, Moderate Days 59.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway 0697
0.1 miles awayTrader Joe's
1.1 miles awayWhole Foods Market
1.2 miles awaySafeway
1.5 miles awayLunardi's
3.3 miles awayNone Found
Bus Stations
Rossmoor Parkway & Tice Valley Boulevard
0.2 miles awayRossmoor Shopping Center
0.2 miles awayTice Valley Boulevard & Del Valle Theatre
0.3 miles awayTice Valley Boulevard & Rolling Hills Drive
0.3 miles awayTice Valley Boulevard & Westborough Lane
0.4 miles awayBanks
Chase
1.2 miles awayCitibank
1.3 miles awayUnion Bank
1.3 miles awayBank of America
1.4 miles awayMechanics Bank
1.4 miles awayHospitals
Walnut Creek Medical Center
1.0 miles awayJohn Muir Medical Center
2.7 miles awayWalnut Creek Outpatient Center
3.3 miles awayKaiser Permanente Medical Offices
4.0 miles awayOrinda Rehabilitation
6.3 miles awayPharmacies
CVS Pharmacy
1.2 miles awayCVS
3.5 miles awayWalgreens
4.5 miles awayRite Aid
4.7 miles awayDentists
Dental Medical
1.1 miles awayStone Valley Dental
2.7 miles awayTreat Dental Center
4.8 miles awayDiablo Valley College Dental Hygiene Clinic
6.1 miles awayWillow Pass Dental Care
6.2 miles awayParks
Tice Valley Park
0.2 miles awayBurton Valley
0.6 miles awayNewell Pocket Park
0.9 miles awayLand Bank
1.0 miles awayLafayette
1.0 miles awayPlaces of Worship
11th Avenue Buddha
11.2 miles awaySaint George Serbian Orthodox Church
12.1 miles awaySaint Marys Roman Catholic Church
12.6 miles awayGrace Cathedral
19.7 miles awayMisión San Francisco de AsÃs
21.1 miles awayShopping
Broadway Pointe
1.4 miles awayThe Crossroads
4.4 miles awaySun Valley Mall
6.0 miles awayPlaza Bonita
6.2 miles awayEastmont Town Center
9.5 miles awayCulture
Peacock Hall
0.6 miles awayLesher Center for the Arts
1.5 miles awayStudent Performing Arts Center
4.5 miles awayArena Theater (AR)
6.2 miles awayArt Gallery
6.3 miles awayRestaurants
Il Pavone
0.6 miles awayOriginal Hick'ry Pit
1.0 miles awayMorucci's Si Mangia Bene
1.1 miles awaySaigon Vietnamese Bistro
1.1 miles awayOishi Sushi and Grill
1.1 miles awayGet exact pricing & check availability
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