📞 Call for pricing and availability: (800) 780-8101
Madison Crossings
11260 County Line Road, Madison, AL 35756
For Pricing & Availability
(800) 780-8101To Reach a Resident
(256) 724-8300Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Nov. 3, 2023. Here's a detailed breakdown:
Independent Living
- Studio: $2,995 per month
- One-bedroom: $3,995 per month
- Two-bedroom: $4,995 per month
Memory Care
- Companion room: $4,495 per month (all inclusive)
- Private studio: $6,495 per month
Additional Fees
- One-time community fee: $3,500
- One-time pet fee: $500
- Second-person fee (independent living): $750 per month
Respite Care (Independent Living)
- Approximately $150-$160 per day
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Nov. 3, 2023. Here's what we learned:
Types of Living Offered
Monarch Grove offers two main types of living arrangements:
- Independent Living
- Memory Care
Respite Care and Short-Term Stays
While the community does not offer respite care for memory care, they can accommodate respite stays in independent living with additional fees for in-home care services as needed.
Transportation Services
Monarch Grove provides transportation services for residents, including:
- Doctor appointments on designated days (Tuesdays)
- Shopping trips on designated days (Fridays)
- Special requests and outings included in the monthly rent
Moving Assistance
Moving assistance is generally at the cost of the families, but the community may offer incentives such as covering a portion of moving expenses depending on the monthly special.
Dining Services
Residents enjoy restaurant-style dining with the following features:
- Breakfast, lunch, and dinner served
- Independent living residents choose two preferred meals
- Designated dining hours with plans for an all-day cafe/pub
Accessibility and Safety Features
The community is equipped with:
- Security cameras throughout the building and outside
- Locked doors accessible only to residents, family members with keys, and staff
- Pull cords in memory care bedrooms and bathrooms
- Pendants for memory care residents
- Grab bars for additional safety
Staff and Care
Monarch Grove has a comprehensive staff including:
- Activity director and coordinators
- Full dining staff with executive chefs
- Concierge available 24/7
- Housekeepers and maintenance personnel
- Memory care director who is a registered nurse
- Resident care coordinator and floor nurses
- Caregivers for memory care
Communication with Families
The facility communicates with residents' families through:
- Newsletters and calendars
- Emails for important correspondence
- A newly launched app (details being worked out)
Handling Complaints
Residents can communicate complaints through:
- A compliment/suggestion box
- Monthly town hall meetings
- An open-door policy with the executive director
Wait List Status
There is a wait list for certain apartments in memory care, specifically the companion suite, and for studios in independent living.
Pet Policy
Monarch Grove is pet-friendly with a one-time pet fee. They have a weight limit of 25 pounds for pets, with no current breed restrictions.
Respite Care Costs
For independent living, respite care is estimated at approximately $150-$160 per day.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Madison
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Madison
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Madison
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for various senior living communities offer a mix of positive and negative experiences. Many reviewers praise the aesthetics and the friendly, informative staff at sales centers and model units, highlighting the resort-style beauty and cleanliness of the facilities. The staff, including nurses and housekeepers, are often mentioned for going above and beyond in their duties, contributing to a welcoming and caring environment.
However, there are significant concerns raised about management practices, staff behavior, and the quality of care in some facilities. Issues such as unprofessional behavior, lack of proper engagement with residents, and inadequate responses to dietary needs and personal dignity are mentioned. Some reviews express dissatisfaction with the management's handling of medication, staff interactions, and overall facility operations, including dining services and activity planning.
While some residents and their families have had positive experiences, noting the hard work of the staff and the quality of the living spaces, others have faced challenges with the level of care and the facility's ability to meet the needs of those with specific health conditions. Concerns about the adequacy of activities, dietary accommodations, and the professional conduct of some staff members suggest areas for improvement.
Overall, the reviews reflect a mixed picture, with many families appreciating the care and environment of these communities, while others call for better management, more respectful and professional staff behavior, and improvements in services to ensure a higher quality of life for residents.
Reviews
Imagine you are a senior who is fully cognizant and independent, and you wake up every day inexplicably in an unfamiliar place where people you don't know do the following: say you need to take a shower now and inform you that they will be staying in the room while you do so; tell you that you're wrong when you bring up a concern you have; and tell you that you can't leave this place without a doctor's order. Would you respond calmly in these situations, or would they cause you confusion, worry, indignation, and agitation? That's just a taste of what my dad's experience was like at Madison Crossings. My dad has Alzheimers and now needs a memory care facility. He also has anosognosia, which means he is unaware of having any disability whatsoever, physical or cognitive. Anosognosia poses additional challenges to caring for a person with Alzheimers because the person doesn't realize that they no longer perform ADLs independently and therefore need prompting and supervision, yet such prompts and supervision must be delivered in a covert manner in order to preserve the person's dignity and avoid offending, upsetting, or angering them. One would assume that memory care facility directors and staff would utilize strategies such as therapeutic fibs and appropriate words and demeanor with dementia patients in their care, but that is not the case with Madison Crossings. In addition to not demonstrating such strategies, their (now former) memory care director exhibited extremely unprofessional and legally questionable behavior in the following instances: she was complicit in changing my father's medications without the knowledge or consent of our family; she argued with my dad about the accuracy of a complaint he came to her with (arguing with someone with dementia is pointless and only serves to agitate the person with dementia); during a conference call with our family about Dad, she was hostile and often interrupted and spoke over us when we were talking; and she outright lied about incidents involving our dad on many occasions, especially to create an inaccurate portrayal of him. I also had concerns about many (not all) other staff members, some of whom are on staff and some who are from an outside agency. During most of our visits, we rarely saw staff engaging with residents. On one of our visits with our dad, a female resident intruded and began telling Dad to get back to work, to which Dad told her to mind her own business and leave; the conversation got a bit heated, yet three staff members who were chatting together nearby didn't intervene to distract and remove the intrusive resident. It also didn't seem like many of the staff utilized strategies such as I mentioned above to de-escalate things when a resident becomes agitated or to notice patterns of behavior and intervene proactively to circumvent agitation. Another concern we had is that even though they publish an activity calendar, we saw very few activities during our visits and those were either BINGO or coloring pages. People with Alzheimer's need cognitive, social, and physical stimulation, yet during most of our visits we saw residents sitting in front of the TV or wandering the halls if they weren't in their rooms. Don't be swayed by the newness and hype of Madison Crossings. Our dad's two months there were a nightmare for him and all of us. I could write pages about the horrific ordeal we went through, but I'd be way over the character limit.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Madison which is 2.2 miles away and has a population of 46,962 (mid sized town).
- The average income is $99,656, which is very high compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 43
- Average Temperature: 64.3
- Day Breakdown: The area gets 177 days of rain, 5 days of snow and 181 days of sun
- Precipitation: 2.1 inches a year
- The average life expectancy in zip code is 75.98 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Publix
1.8 miles awayKroger
2.2 miles awayDollar General Market
2.6 miles awayThahn Hung Asian Market
2.8 miles awayWalmart Supercenter
2.9 miles awayNone Found
None Found
Banks
Redstone Federal Credit Union
2.0 miles awayEva Bank
2.5 miles awayRegions Bank
2.6 miles awayWells Fargo
2.6 miles awayBBVA Compass
2.7 miles awayHospitals
Madison Hospital
3.1 miles awayHuntsville Hospital
11.5 miles awayCrestwood Medical Center
12.1 miles awayAthens-Limestone Hospital
12.9 miles awayNorth Alabama Speciality Hospital
12.9 miles awayPharmacies
Walgreens
1.7 miles awayPublix Phamacy
1.8 miles awayKroger
2.2 miles awayRite Aid
2.5 miles awayCVS Pharmacy
2.6 miles awayDentists
Bryant Dental
2.1 miles awayComplete Dental
3.6 miles awayPignataro Dental
4.1 miles awayFamily Dentistry
4.5 miles awayEastview Family Dentistry
4.7 miles awayParks
Heritage Park
0.3 miles awayMadison
0.6 miles awayMill Creek Greenway
0.9 miles awayMose Chapel Park
0.9 miles awayPalmer Park
1.0 miles awayNone Found
Shopping
Parkway Place Mall
11.3 miles awayBucks Family Restaurant, Phillip Gibson: Allstate Insurance
17.6 miles awayCH PC Repair, Free Spirit Tattoos
18.2 miles awayCulture
Union Grove Gallery and Meeting Hall
8.4 miles awayCharger Union Theater
8.5 miles awayOutdoor Amphitheater
8.6 miles awayLowe Mill ARTS and Entertainment
10.8 miles awayFlying monkey theater
10.8 miles awayRestaurants
Marco's Pizza
0.2 miles awaySaffron Indian Restaurant closed
1.9 miles awaySakura Sushi and Steak House
2.0 miles awayClyde's BBQ
2.1 miles awayOld Black Bear Brewing
2.3 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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