📞 Call for pricing and availability: (800) 780-8101
Los Arcos Del Norte Care Center
11169 Sean Haggerty, El Paso, TX 79934
For Pricing & Availability
(800) 780-8101To Reach a Resident
(915) 995-7170Estimated Pricing
Price Comparison
Los Arcos Del Norte Care Center Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in El Paso
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One family reported a lack of adequate care for their father with pancreatic cancer, leading to a rapid decline in his health and a subsequent hospital visit where it was discovered he had contracted norovirus and a UTI from the facility.
- Several reviewers expressed frustration with communication issues, including unanswered phone calls and unresponsiveness to concerns about loved ones' care.
- Concerns were raised about the facility accepting patients they are not equipped to care for, potentially for financial reasons.
- Some families reported neglectful treatment, including failure to administer pain medication and inadequate response to patients' needs.
- Allegations of staff negligence during night shifts and issues with administration, including unfair pay practices and failure to properly discharge patients from the system, were mentioned.
- Specific complaints were made about the facility's liaison, accusing them of making false promises regarding the care and transition process.
Positive Reviews:
- Many families praised the professionalism and kindness of the staff, specifically mentioning employees by name for their exceptional care and support.
- The facility was commended for its adherence to COVID-19 protocols and the efforts made by staff to ensure the safety and well-being of residents.
- Some reviewers highlighted the positive impact of the facility on their loved ones, noting improvements in their conditions and the compassionate care provided.
- The efforts of the activities director and other staff members to maintain communication between residents and their families during the COVID-19 pandemic were appreciated.
- Overall, several families recommended the facility based on their positive experiences and the care their loved ones received.
Mixed Feedback:
- While some reviews accused the facility of soliciting positive feedback from staff and family members, others genuinely appreciated the care and support provided to their loved ones.
- The facility received both high praise for certain staff members and departments, and criticism for others, indicating variability in experiences.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 11, 2011
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 74
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $1625
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-24 | 2021-10-06 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-08-24 | 2021-10-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-25 | 2019-08-23 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-07-25 | 2019-08-23 | C | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-07-25 | 2019-08-23 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-07-25 | 2019-08-23 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-12-16 | $6,633 |
| 2021-06-21 | $650 |
| 2021-11-29 | $975 |
What is in the Neighborhood
- The closest city is Chaparral which is 6.6 miles away and has a population of 14,631 (small town).
- The average income is $52,552, which is low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 48
- Average Temperature: 68.9
- Day Breakdown: The area gets 65 days of rain, 1 days of snow and 297 days of sun
- Precipitation: 0.5 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.0% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 23.45% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 2% Black or African-American, 45% Hispanic or Latino, and 49% White.
- The crime rate is 4.3 per 100 people which is high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 2.05 incidents per 100 people
- Drug-Related Crime: 0.41 incidents per 100 people
- The average life expectancy in zip code is 78.5 years old, which is average compared to other zip codes.
- Air Quality: Good Days 75.0, Moderate Days 123.0, Unhealthy for Sensitive Groups Days 14.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Neighborhood Market
1.0 miles awayAlbertsons
1.2 miles awayWalmart Supercenter
2.7 miles awaySam's Club
3.8 miles awayCommissary
8.2 miles awayNone Found
Bus Stations
Bay H
4.0 miles awayBay G
4.0 miles awayBay F
4.0 miles awayBay E
4.0 miles awayBay D
4.0 miles awayBanks
Wells Fargo
2.6 miles awayFirstLight Federal Credit Union
2.7 miles awayGECU
9.2 miles awayTFCU
9.2 miles awayChase
9.4 miles awayHospitals
University Medical Center of El Paso - Northeast
2.8 miles awayWilliam Beaumont Army Medical Center
7.9 miles awayEl Paso VA Health Care Clinic
8.1 miles awayThe Hospitals of Providence Transmountain Campus
8.2 miles awayEl Paso Behavioral Health System
10.9 miles awayPharmacies
Walgreens
1.1 miles awayCVS Pharmacy
9.4 miles awayCVS
11.9 miles awayFarmaAhorro
13.5 miles awayDentists
Sunny Smiles
2.5 miles awayRonald W Care DDS
2.8 miles awayEl Paso Endodontics
10.5 miles awayCirujano Dentista
13.1 miles awayLas Palmas
13.1 miles awayParks
Marcus Uribe Park
0.3 miles awayEl Paso
0.4 miles awayCottonwood Springs Park East
0.5 miles awayBarron Park
0.5 miles awayCottonwood Springs Park West
0.8 miles awayPlaces of Worship
Mision de San Jose
15.5 miles awaySan Jose
20.9 miles awayShopping
Fort Bliss Exchange
8.0 miles awayBassett Place
10.4 miles awayPlaza Pejorza Dunant
13.3 miles awayPlaza de las Américas
13.4 miles awayPlaza Henry
13.4 miles awayCulture
McKelligon Canyon Amphitheatre
7.5 miles awayThe Summit
9.5 miles awayAgave Rosa Gallery
11.8 miles awayRubin Center
12.2 miles awayMagoffin Auditorium
12.3 miles awayRestaurants
Peter Piper Pizza
0.9 miles awayChase The Taste
1.1 miles awayCase de Torta
1.1 miles awayWingers Chicken Wings
2.1 miles awaySabrosos Tamales
2.2 miles awayGet exact pricing & check availability
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Disclaimer
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