Lincolnshire Place - Decatur

Reviews for Lincolnshire Place show a mix of experiences, ranging from highly positive to deeply concerning. Some reviewers praise the facility for its caring and professional staff, describing it as a "home away from home" and commending the level of care and attention their loved ones receive. They highlight the staff's dedication to treating residents like family, providing excellent care, and ensuring residents are comfortable, clean, and happy.

Several reviews specifically mention the facility's effectiveness in dealing with dementia and Alzheimer's, noting the respectful, dignified treatment of residents, and the structured, safe environment that adapts to the cognitive challenges these conditions present. The staff's responsiveness, love, and care for residents are frequently mentioned, along with the positive changes seen in residents since moving to Lincolnshire Place.

However, there are serious concerns raised in some reviews. One review describes a distressing experience where a resident's health issues were allegedly not properly addressed, leading to a tragic outcome. Another review criticizes the facility for staffing issues and a lack of standard care, particularly in handling falls. Concerns about the quality and temperature of food, as well as the behavior of some staff members towards visitors, are also mentioned.

One particularly detailed review recounts a negative experience with staff interactions, alleging discrimination and neglectful care of a resident. This review also describes a problematic response from the facility's management when these issues were raised.

Overall, while many reviews highlight the compassionate care and supportive environment provided by Lincolnshire Place, there are significant concerns that potential residents and their families should consider. The experiences shared suggest a need for thorough research and consideration before making a decision.