Call for pricing and availability: (800) 780-8101
Life Care Center Of Collegedale
9210 Apison Pike, Collegedale, TN 37315
Based on 15 reviews
Services and Housing Options
Nursing Home, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(423) 396-2182Find a Senior Community that Best Fits Your Needs
Life Care Center Of Collegedale Description
If you're looking for long-term care, short-term rehabilitation or post-operative recovery, Life Care Center of Collegedale is the perfect choice. Our location near hospitals in Cleveland and Chattanooga, Tennessee makes us ideal for anyone needing medical attention. Since 1990, our facility has served the close-knit community of Collegedale and provided short-term rehabilitation, long-term care or post-operative recovery for individuals in need. The in-house rehabilitation and nursing teams at Life Care Center of Collegedale focus on inpatient and outpatient rehabilitation with 24-hour skilled nursing care. They create individualized, goal-oriented care plans for each resident and patient.Rehabilitation
The skilled rehabilitation team evaluates each patient's needs and designs a program to fit their goals. The goal of specialized rehabilitation programs is to help residents attain their independence and live to their fullest potential. We offer a variety of inpatient and outpatient programs that utilize the latest rehab technologies to help our patients reach their maximum level of independence.Skilled Nursing
There are a variety of conditions that skilled nursing care can help with, from wound care to diabetes management. Our nursing team is experienced with diagnosing a wide variety of conditions. Our team is here for you every step of the way, whether you're planning elective surgery or just need a little extra care. Contact us today to see how we can help make your stay as comfortable and stress-free as possible.Price Comparison
Ranking
Parent Organization
Life Care Center Of Collegedale is a member of a larger group of communities called Life Care Centers of AmericaConnect with a Free Senior Living Advisor
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Amenities
Life Care Center of Collegedale provides its residents with a variety of amenities for their comfort and convenience, including 24-hour security and fire safety systems, complimentary wireless internet, beauty salon/barber shop, fine dining program, bedside/bathroom call lights, flat-screen TVs, certified dietitian oversight of the daily activity schedule managed by a full-time certified activity director. Family/resident councils provide input and support while flexible visiting hours accommodate family members; additionally the community re-entry program helps residents transition back into their everyday lives.Rehabilitation Services and Amenities
Life Care Center of Collegedale provides comprehensive rehabilitation services and amenities to its residents, including physical therapy for improved mobility, strength and endurance; occupational therapy for daily activities such as self-care and home management; and speech therapy for communication, swallowing, and cognition. These services ensure each resident receives the highest quality of care.Skilled Nursing Services and Amenities
Life Care Center of Collegedale offers 24/7 easy admissions and a range of skilled nursing services, including 24-hour care, case management, fall prevention, treatment plans, IV therapy, medical director services and more. All of these services are provided with the aim to provide the highest quality of care for their residents.Health
long-term care
therapists
individualized treatment plans
community re-entry program
functional mobility
infection management
skilled nursing & rehabilitation
24-hour care
occupational therapy
medical director
physician
speech therapy
fall prevention
iv therapy
case management
long- and short-term care
nursing staff
diabetes management
physical therapy
individualized care plans
inpatient and outpatient rehabilitation
patient/family education program
short-term rehabilitation
medication management
24-hour skilled nursing care
certified dietitian
wound care
social services
post-surgical care
Activities
reading
activities of daily living
daily activity schedule
Dining
fine dining program
Services
24/7 easy admissions
full-time, certified activity director
transportation services
housekeeping and laundry services
pre-admission program
discharge planning
family/resident councils
Amenities
beauty salon and barber shop
flexible visiting hours
private bathrooms
landscaped grounds and courtyards
library
homelike setting
complimentary wireless internet
telephone and cable television hookups
non-smoking facility
flat-screen tvs
24-hour security and fire safety systems
bedside and bathroom call lights
Pets
pet visitors allowed
Religious
religious services
Employee Reviews for Life Care Centers of America in Collegedale, Tennessee
3.14 out of 5 stars. Based on 7 reviews
Overall, employees of Life Care Centers of America in the Collegedale, TN area have mixed feelings about their experience. Many appreciate the co-workers, attractive building, and approachable Administrator. However, they are concerned with the low pay, lack of appreciation, and lack of loyalty from the company. They also report feeling understaffed, having to skip breaks and lunches, and experiencing a fast-paced environment due to the pandemic. Additionally, employees feel that upper management is more concerned with money than patient care and employee compensation, and that there is a lack of empathy and moral compass from management. Finally, they feel that the staff to patient ratio does not allow for fair or excellent care of the residents.Employee Reviews for Life Care Centers of America
2.86 out of 5 stars. Based on 1000 reviews
Not enough staff.. Advice to Management:Listen to your staff. Pros:Nice coworkers, good benefits Cons:Low pay, high patient to staff ratio, lack of support from management Advice to Management:Listen to your staff and provide more support.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 07/01/92 and is run by a for profit organization. It is a large-sized nursing community with 124 nursing beds. Currently, there are 114 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has not been given a health inspection within the last 2 years. The facility has had 1 substantiated complaints reported in the last 3 years that resulted in a citation.Overall Ratings
The Life Care Center of Collegedale is in the top half of nursing home facilities in terms of overall rating. The overall rating is slightly higher than the state average. The nursing home is also in the top half when it comes to health inspection rating, with a score that is slightly higher than the average for all states. This nursing home has a 4-star quality rating, which is the second highest possible. The quality rating for this facility is also slightly higher than what is seen on average in other states.Staff Ratings
The Life Care Center Of Collegedale is a nursing home that is in the bottom 40% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 30% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is lower than the state average. The nursing home is in the top 40% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom 40% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per residentCovid Data
The Life Care Center of Collegedale is a nursing home located in the bottom half of facilities in terms of resident vaccination rate. However, the resident vaccination rate at the nursing home is still higher than the state average. The nursing home has a staff vaccination rate that is slightly lower than the state average but is still in the bottom 40% of facilities. The covid booster rate at the nursing home is also slightly higher than the state average, but it remains in the bottom 40% of all facilities.Quality Measures
The Life Care Center of Collegedale is a nursing home that has a 4-star quality rating - the second highest possible. It's in the top half of facilities in terms of residents who received an antipsychotic medication, though slightly lower than the state average. The nursing home also loses fewer residents to weight loss than average, but unfortunately, more residents have their mobility decline while under the care of this facility. The insertion and maintenance of catheters is also managed well here, ranking in the top 40% of facilities. However, when it comes to increasing dependence on help for daily activities, this nursing home falls in the bottom 30% with slightly higher numbers than the state average.Emergency and Hospitalization Quality Measures
The Life Care Center Of Collegedale is in the top 40% of facilities in terms of hospitalizations per 1000 days. This is slightly lower than the state average. The nursing home is also in the top 20% of facilities in terms of outpatient emergency department visits per 1000 days. This is again slightly lower than the state average. However, the nursing home shines when compared to other facilities in terms of short-stay residents who had outpatient emergency department visits. In this metric, The Life Care Center Of Collegedale is in the top 40%. Additionally, The Life Care Center Of Collegedale does exceptionally well when measuring short stay residents who were rehospitalized after a nursing home admission and compares favorably against other care centers, coming in at the top 20%.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Collegedale Area
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
From what im hearing from my mom how she dont get taken. Care of when she neeeda it not good wouldnt give them one star.The telephone operater carolyn hall needs. to ne retrained already called main office on her twice
Lifecare of Collegedale terribly neglected my 94 year old mother in law. They knew she could not feed herself and she almost starved to death. Lifecare of Ooltewah neglected my mother. When we arrived I was sure mom had a uti. I could tell by the way she acted. I told the nurse to please do a urinalysis. She said she would. Two days went by and I asked the nurse the results. I was told they had not done it. The nurse said she would get right on it. Seven days later it was still not done. By this time my mother didn’t even know who I was. And that’s not all. Mom became impacted. I told the nurse she was unable to go to the bathroom and requested they give her a laxative. Five days later still no laxative or bowel movement. This is gross but I’m going to say it anyway…they ended up having to dig it out of her and it was excruciating for her. It was so difficult for me to stand there and watch my 85 year old mother cry during the procedure. One other thing…mom fell three times while there. The first time she fell out of her wheelchair. They knew she couldn’t walk. That’s why she was there…for rehab. The third time we ended up in the ER because when she fell she busted her head open. This place is pathetic. I went to corporate about the situation and they seemed concerned. However, the next call I received was from the administrator at Ooltewah telling me if I have a problem not to call corporate but to call them directly. In a nutshell, the administrator got in trouble. Enough said??
I truly wish I could give Life Care Of Collegedale more than five stars because that’s how phenomenal my experience has been with this facility from day one with my mom for the last 4 months. The phenomenal experience begins from the time I enter the door with all the friendly receptionist on all shifts including weekends, and the immaculate cleanliness of everything. My amazing experience continues with the Administration, Social Services, Dietary Department, the Rehab Department, Nurses, and CNA’s that all keep me beyond informed and updated about the health and well-being of my Mom. The nursing staff that directly takes care of my Mom on a daily basis on all the shifts are truly angels in disguise walking on this earth. I was recently on the phone with my Mom one evening and 10 minutes into our conversation she was ready to get off the phone with me because she said the nurse was there to tuck her in for the night. I cried after I hung up and thanked God that my sweet Mother is in such a caring place where she is spoiled enough to look forward to being tucked in every night. My mind and heart is at peace when I go to bed every night knowing that my Mom is beyond well taken care of to the point of being literally spoiled LOL. Thank you all for taking such great care of my mom, thank you for the continuous updates, thank you for never letting me feel like I’m bothering anyone if I have a question about my mom‘s well-being and thank you for the prompt callbacks to my messages. And lastly thank you for always updating me when she’s about to run out of something that she needs or would like to have. I feel like I’m part of a wonderful family whenever I walk through the doors of Life Care Of Collegedale and if I feel that way as a daughter just visiting or dropping things off I can only imagine how you all make my mom feel on a daily basis and for that I cannot thank each and everyone of you all enough. And for all those reasons above I give more than 5 stars! Thank you so very much from the bottom of my heart and may God continue to bless each and everyone of you for the love and care that you show to everyone under your care.
Nursing homes in general are the worst place to put your loved ones. I will never recommend or say anything ever nice about this facility or any life care. I have had my Mother in three LCC facilities in one year and I can honestly say her care got worse with each move. The second one blatantly neglected and abused her while in their care. Not only did I report them, they are under continuous investigation. The last one here I thought was better but in the end it was the worst. Administrative staff acted like they cared but knew their limits with their incapable nursing staff and not to fail to mention limited staffing because they want to have much profit and an ongoing list of continuous excuses. A smile and a phone call and an impromptu meeting was their answer to everything. Food was always cold and tasted awful each and every time we got to eat with Mom. The west wing she was on had hateful nursing staff, refused to answer calls we made and even their own reception could not get them to return a page for help. The internal staff that were good hearted complained at how pitiful the facility was run even administrative leaders talked about their own ED. No one was on the same page, care to the residents was third rate and not one person who lived there was happy. It doesn’t matter what you say or ask or how you beg, they just don’t care. I seriously doubt that any residents family was ever happy and I heard that continually from other staff members. It is so sad that my Mother had to die in their less than capable hands and if I had been notified while she was getting worse, I would have been able to be with her when she passed away but they didn’t care enough to check on her much less notify me and she died alone and no explanations could be given. On top of these problems, Covid made it impossible to keep a close eye on your family member and the staff hated seeing family’s come, I was even told that by their own staff. Do yourselves a favor and trust my 30 years experience in the medical arena and try every avenue other than this setting if you care what happens to your family member. It will not be a pleasant outcome as long as you complain or expect more, the more they work against you and your loved one. I hope you won’t have the regret I now have for trusting my sweet Mom to people who only care about their bottom line and not good trustworthy health care.
This place is wonderful! Everything - staff, food, experience, is well cared for! I am one of the many students that went here to take the CNA (Certified Nursing Assistant) class and we had to work with the residents here and the training, just everything was perfect!Really recommend the place!
If I could rate this place with less than a 1 Star then I would.. AWFUL AWFUL AWFUL place to put your loved ones. Nurses are rude and passive aggressive towards family and patients. My grandfather is now in the hospital and had to have surgery because they were not diligent when caring for him, they did not let me or my mother know the extent of his issues and when we would go there to check on him and visit they would say he was lying/ that’s there records show different from what he was telling us. (He has dementia so we trusted the nurses that were with him all day) Please don’t put your loved ones here!!! The only good thing about this facility are the physical therapists..
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-18 | 2020-03-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-02-19 | 2019-02-27 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-02-19 | 2019-02-27 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-20 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-20 | D | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2020-02-20 | D | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-03-29 | E | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-03-29 | E | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-03-29 | E | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2018-02-28 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-02-28 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
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