Liberty Village of Marion

Negative Reviews:

• Several reports of severe neglect, including a resident's health deteriorating due to alleged mismanagement of care, leading to hospitalization with severe dehydration and low blood sugar.
• Complaints about the quarantine wing resembling solitary confinement, with minimal interaction and severe neglect leading to a resident's death shortly after transfer to a hospital.
• Issues with lost personal items and inadequate hygiene practices, including shared clothing and unclean facilities.
• Reports of insufficient staffing leading to long wait times for assistance.
• Some residents experienced nearly fatal neglect due to staff being too 'busy' to provide necessary care.

Positive Reviews:

• Praise for the cleanliness of the facility and the caring nature of the staff, including specific commendation for a CNA named Joyceann.
• Positive feedback on the caring and helpful nature of the nurses, therapists, and aides, especially in the Bounce Back wing.
• Residents enjoyed the staff, food, and the overall environment, describing it as "home-like" and fun.
• High marks for the care provided in the retirement campus, with one review calling it the best.
• Positive experiences with rehab after pneumonia and a fall, with specific praise for the medical and therapy staff, as well as the meals.

Mixed Reviews:

• While some reviews highlight excellent care and a great facility, others strongly disagree, citing poor care and dangerous neglect.
• One review mentioned a bad experience specifically with the Bounce Back program and poor quality food.