📞 Call for pricing and availability: (800) 780-8101

Legend West Rehab Healthcare And Rehabilitation

222 Bertetti Drive, San Antonio, TX 78227

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(210) 673-1700


Price Comparison

  • Average City Price: $4,454
  • Average State Price: $4,967
  • Average National Price: $5,673



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in San Antonio

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in San Antonio

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in San Antonio


    Community Reviews

    6.7
    Legend West Rehab Healthcare And Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 41 reviews across the web

    Ranking

  • Ranking in City: 158 out of 177 communities in San Antonio
  • Ranking in State: 2369 out of 2716 communities in TX
  • Facility and Grounds B

    Care A

    Staff A


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in Texas

    Employee Pay C

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the senior living facility present a mixed picture, with some expressing serious concerns and others praising the care and environment. Several reviews highlight issues with communication, alleging that the facility does not adequately inform families about the care of their loved ones or respond to inquiries promptly. Complaints include a lack of responsiveness to phone calls, poor management of patient belongings, and inadequate notification about patient status changes. One review accuses the facility of restricting a resident's ability to leave or communicate with family, likening the situation to a "prison."

    On the employment side, former staff describe the workplace environment as toxic, with instances of bullying, language barriers used to exclude non-Spanish speakers, and a high turnover rate. Concerns were also raised about the quality of patient care, including allegations of neglect, improper training, and unsanitary practices.

    Conversely, several reviews offer a positive perspective, commending the facility for its cleanliness, effective rehabilitation services, and caring staff. These reviews describe successful recoveries, good communication regarding care and benefits, and an overall satisfactory experience for residents and their families. The facility is described as having a welcoming environment, with private rooms and commendable physical therapy services.

    However, skepticism is expressed about the authenticity of recent positive reviews, suggesting they may have been solicited to offset negative feedback. Despite this, some families report being very pleased with the care provided, highlighting attentive nursing, helpful social workers, and a smooth transition from hospital to rehabilitation.

    In summary, while some reviews paint a picture of a facility struggling with communication, staff behavior, and patient care, others portray a supportive and effective environment for rehabilitation and recovery. Prospective residents and their families may need to weigh these contrasting experiences carefully.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians


    Activities

    Art

    Therapists

    Games

    Variety Of Activities

    Excursions

    Music



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 31, 2012
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 124
    Total current residents: 112
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $24622


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-04-14 2021-05-14 E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-04-14 2021-05-14 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-04-14 2021-05-14 E Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2021-04-14 2021-05-14 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-07-31 2019-10-23 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-07-31 2019-10-23 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-07-31 2019-10-23 F Services Deficiencies Have properly installed electrical wiring and gas equipment.

    Fines

    Fine Date Fine Amount
    2021-04-16 $5,122
    2021-09-17 $9,750
    2021-09-17 $15,000
    2022-07-15 $9,750
    2022-07-15 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lackland Air Force Base which is 2.3 miles away and has a population of 9,918 (very small town).
    • The average income is $33,750, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 88
      • Low Temperature: 55
      • Average Temperature: 73.0
      • Day Breakdown: The area gets 151 days of rain, 0 days of snow and 212 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.

    Health and Safety Overview
    • The crime rate is 10.29 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.4 incidents per 100 people
      • Property Crime: 6.33 incidents per 100 people
      • Drug-Related Crime: 0.63 incidents per 100 people
    • The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    H-E-B Plus!
    1.4 miles away
    H-E-B
    1.6 miles away
    Walmart Neighborhood Market
    2.0 miles away
    Lackland Commissary
    2.7 miles away
    Walmart Supercenter
    2.9 miles away

    None Found

    None Found

    Banks

    Wells Fargo
    1.3 miles away
    Security Service Federal Credit Union
    2.6 miles away
    Navy Federal Credit Union
    2.8 miles away
    IBC Bank
    2.8 miles away
    Chase
    3.1 miles away

    Hospitals

    Wilford Hall Ambulatory Surgical Center
    1.7 miles away
    Warm Springs
    4.1 miles away
    First Aid
    4.6 miles away
    University Family Health Center Southwest
    4.6 miles away
    CHRISTUS Santa Rosa - Westover Hills
    5.2 miles away

    Pharmacies

    H-E-B Pharmacy
    1.4 miles away
    CVS Pharmacy
    3.2 miles away
    Walgreens
    3.3 miles away
    CVS
    5.9 miles away
    Lifecare Pharmacy
    7.1 miles away

    Dentists

    Light Dental PLLC
    1.7 miles away
    Heritage Dental Centers
    1.8 miles away
    Dunn Dental Clinic
    1.9 miles away
    Smiley Dental and Orthodontics
    3.0 miles away
    Westlakes Family Dental
    3.0 miles away

    Parks

    Rainbow Hills Park
    0.4 miles away
    Stablewood Farms Park
    0.4 miles away
    Lackland Terrace Park
    0.9 miles away
    Bexar County
    1.5 miles away
    Westbury Place Park
    1.5 miles away

    Places of Worship

    San Fernando Cathedral
    9.7 miles away
    Saint Mary's Catholic Church
    9.9 miles away
    Little Church of La Villita Historic District
    10.0 miles away
    Mission San José
    10.7 miles away

    Shopping

    Madison's Market
    4.5 miles away
    Ingram Park Mall
    5.0 miles away
    South Park Mall
    7.8 miles away
    Wonderland of the Americas
    8.8 miles away
    Plaza Market Place
    10.1 miles away

    Culture

    Sea Star Theater
    4.7 miles away
    Nautilus Amphitheater
    4.7 miles away
    Palmetto Center the Arts (PCA)
    5.9 miles away
    Griffith Center for the Arts
    6.8 miles away
    Amphitheater
    8.4 miles away

    Restaurants

    Asia Kitchen
    0.9 miles away
    Pizza Hut
    1.1 miles away
    Pancho's Mexican Buffet
    1.2 miles away
    Chang's Korean Restaurant
    1.2 miles away
    Jim's
    1.3 miles away

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    Google map of Legend West Rehab Healthcare And Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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