Legacy at Walton Summit

Positive Feedback:

• Many residents find the staff and community at Walton Summit friendly and welcoming, with special mentions of the beautiful living spaces and dog-friendly environment.
• The landscaping and senior building are praised for their beauty and niceness.
• Several reviews highlight the great location and the sense of security provided by features like a gated entrance.
• Residents appreciate the well-maintained facilities, describing their living experience as enjoyable and highlighting the community's cleanliness and tidiness.
• The staff, including maintenance and management, receives commendations for their kindness, respectfulness, and promptness in addressing residents' needs and questions.
• Community activities, amenities like gardens, a gym, and a library, and the overall atmosphere are highly valued, contributing to a sense of belonging and family among residents.

Negative Feedback:

• Some residents express dissatisfaction with strict policies and a perceived attitude of superiority from the staff.
• Communication issues are noted, including difficulties in reaching staff by phone and receiving responses to inquiries and maintenance requests.
• Concerns about privacy and respect are raised, with one resident reporting an unwelcome entry into their apartment by staff.
• There are complaints about the handling of noise complaints and the enforcement of community rules, including an instance of a resident receiving a criminal trespass notice.

Mixed Feedback:

• While some residents report a positive application and move-in experience, others describe challenges and delays in the application process.
• Opinions on the suitability of Walton Summit for long-term residency vary, with some recommending it for beginners or short-term stays, while others express satisfaction with living there for years.

General Consensus:

Walton Summit is generally regarded as a great place to live, with many residents appreciating the community's amenities, the staff's attentiveness, and the overall living environment. However, there are areas for improvement, particularly in communication and the handling of resident concerns.