Legacy Assisted Living Center

Reviews of Legacy Assisted Living offer a mixed perspective on the facility's quality of care, environment, and staff responsiveness. Some reviewers express deep satisfaction with the care their loved ones received, highlighting the facility's cleanliness, the variety of activities available for residents, and the attentive, compassionate nature of the staff. Positive comments often mention the facility's ability to create a warm, family-like atmosphere, with specific praise for the meals provided and the overall environment being inviting and well-maintained.

However, there are significant concerns raised by some reviewers regarding the facility's handling of residents considered to be at a higher risk of falls, with reports of sudden evictions due to perceived inability to ensure safety or due to staff shortages. These incidents have caused distress among family members who believed they had found a long-term care solution for their loved ones. Additionally, one review criticizes the treatment of employees and describes the work environment negatively, suggesting issues with staff morale and behavior.

On a positive note, many reviews commend Legacy for its exceptional care during challenging times, such as the COVID-19 pandemic, and for the staff's dedication to creating special occasions for residents. The facility's physical structure and cleanliness also receive high marks, contributing to a pleasant living experience for residents. The staff, from medical assistants to maintenance personnel, are frequently mentioned for their kindness, professionalism, and the genuine concern they show towards residents.

Despite the criticisms, many families express gratitude for the care their relatives receive at Legacy, often describing the staff as family and praising the facility for its attentive and compassionate approach to assisted living and memory care. Recommendations to prospective residents and their families vary, with some urging caution based on their experiences, while others highly recommend Legacy based on the quality of care and the positive impact on their loved ones' lives.