📞 Call for pricing and availability: (800) 780-8101
Lee Healthcare
620 Laurel Street, Lee, MA 01238
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 243-2010Estimated Pricing
Price Comparison
Lee Healthcare Description
Lee Healthcare
Every Next Step facility acts as both a skilled nursing facility and as a home, whether that be for a day, a week, or a year. You want the best for your loved one, in both comfort AND care, and that is exactly what Next Step Healthcare strives to provide.
​Our facilities offer a wide range of programs and services to meet the needs of each resident. Each facility, while aesthetically ranging from cozy, home-like buildings with pond views to large multi-level buildings with state-of-the-art rehabilitation gyms, has been carefully and thoughtfully designed with our residents in mind. You know you are in a Next Step facility when you walk through the door and feel welcomed and catered to.
​From Braintree to Melrose, from Gloucester to Fall River to Westborough, our facilities strive to provide dedicated and experienced staff – CNAs & nurses who do not take lightly that your vulnerable loved one is in our care. It is our highest priority to make them feel safe, comfortable, healthy, and happy. We hire staff who share our commitment to our residents.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Lee
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Review Summary:
- A review describes Lee Healthcare as "horrible," citing severe understaffing, unsafe conditions, and neglect. The reviewer mentions unsuccessful attempts to address these issues with the management.
- Another review contrasts sharply, praising the staff for being loving, caring, and demonstrating excellent teamwork. The reviewer appreciates the efforts of the staff in caring for their aunt.
- One reviewer expresses dissatisfaction with their mother being heavily medicated during her stay, leading to an unhappy experience.
- A critical review mentions the facility's decision to close a unit serving a hard-to-place population, suggesting financial motives behind the decision.
- Positive feedback comes from a reviewer who credits Laurel Lake Health and Rehab with significantly improving their aunt's ability and independence through rehabilitation.
- A review shares a distressing experience where their grandmother, transferred from Baystate, received inadequate care and passed away within two weeks under hospice care at the facility.
- A reviewer expresses outrage over their father being vaccinated against their wishes, describing the care as neglectful and threatening legal action.
These reviews present a mixed picture of the facility, with some praising the staff's care and teamwork, while others raise serious concerns about neglect, decision-making, and respect for patient and family wishes.
Reviews
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Health
Community Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
1
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 8, 1999
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 88
Total current residents: 55
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $60509
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-16 | 2023-06-02 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-05-16 | 2023-06-02 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2023-05-16 | 2023-06-02 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-14 | 2019-11-27 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-06 | 2023-06-09 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-04-11 | 2023-04-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-04-11 | 2023-04-28 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-05-09 | 2023-06-06 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-05-09 | 2023-06-06 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2023-05-09 | 2023-06-06 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-05-09 | 2023-06-06 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-05-09 | 2023-06-06 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2023-05-09 | 2023-06-06 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2023-05-09 | 2023-06-06 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-05-09 | 2023-06-14 | C | Administration Deficiencies | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. |
| 2021-10-12 | 2021-11-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-10-12 | 2021-11-12 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-10-12 | 2021-11-12 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-10-12 | 2021-11-12 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-10-12 | 2021-11-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-10-12 | 2021-11-12 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-10-12 | 2021-11-12 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2021-10-12 | 2021-11-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-12 | 2021-11-12 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-10-12 | 2021-11-12 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2021-10-12 | 2021-11-12 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-10-12 | 2021-11-12 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-10-12 | 2021-11-12 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-10-12 | 2021-11-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-23 | 2021-01-25 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-10-13 | 2020-11-17 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-09-11 | 2019-10-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-09-11 | 2019-10-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2019-09-11 | 2019-10-25 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-09-11 | 2019-10-25 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-09-11 | 2019-10-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-09-11 | 2019-10-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-11 | 2019-10-25 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-09-11 | 2019-10-25 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-09-11 | 2019-10-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-09-11 | 2019-10-25 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2019-09-11 | 2019-10-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-09-11 | 2019-10-25 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-09-11 | 2019-10-25 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-09-11 | 2019-10-25 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-09-11 | 2019-10-25 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-11 | 2019-10-25 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-11 | 2019-10-25 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-09-12 | $47,827 |
| 2019-03-01 | $21,060 |
| 2020-06-23 | $9,750 |
| 2020-10-13 | $40,052 |
| 2020-10-13 | $38,070 |
| 2021-10-12 | $5,000 |
| 2021-10-12 | $5,115 |
| 2021-10-12 | $20,000 |
| 2021-11-18 | $15,000 |
| 2021-11-18 | $15,342 |
What is in the Neighborhood
- The closest city is Pittsfield which is 8.6 miles away and has a population of 43,303 (mid sized town).
- The average income is $73,795, which is high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 26
- Average Temperature: 49.2
- Day Breakdown: The area gets 132 days of rain, 53 days of snow and 179 days of sun
- Precipitation: 1.0 inches a year
- The crime rate is 3.36 per 100 people which is average compared to other cities.
- Violent Crime: 0.73 incidents per 100 people
- Property Crime: 2.14 incidents per 100 people
- Drug-Related Crime: 0.09 incidents per 100 people
- The average life expectancy in zip code is 80.25 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Big Y
2.3 miles awayMarket 32
5.5 miles awayGuido's Fresh Marketplace
5.6 miles awayStop & Shop
5.7 miles awayBerkshire Organics
7.9 miles awayNone Found
Bus Stations
Lenoxdale
0.9 miles awayLenox (Walker @ Rt. 7)
1.5 miles awayLee Center
1.7 miles awayEast & Center
1.7 miles awayLenox
2.4 miles awayBanks
Lenox Bank
2.4 miles awayBerkshire Bank
2.5 miles awayCitizens Bank
5.7 miles awayGreylock Federal Credit Union
9.3 miles awayTrustco Bank
10.3 miles awayHospitals
Austen Riggs Center
3.9 miles awayBerkshire Medical Center Hillcrest Campus
9.0 miles awayBerkshire Medical Center
9.1 miles awayFairview Hospital
10.9 miles awaySki Patrol
19.6 miles awayPharmacies
Lenox Village Integrative Pharmacy
2.4 miles awayCVS Pharmacy
5.4 miles awayPrice Chopper
9.1 miles awayRite Aid
10.3 miles awayCVS
10.6 miles awayDentists
Great Expressions Dental Centers
10.3 miles awayParks
Edith Wharton Park
0.6 miles awayTilloston Park
0.8 miles awayEdith Wharton's Home
1.0 miles awayFlower Garden
1.1 miles awayWalled Garden
1.1 miles awayPlaces of Worship
Quaker Meeting House
21.9 miles awayShopping
Lee Premium Outlets
2.5 miles awayBarrington Plaza
9.0 miles awayCulture
Berkshire Performing Arts Center
2.1 miles awayLenox Community Center
2.3 miles awayLenox Arts Center
2.5 miles awayWest Street Theater
2.6 miles awayKoussevitsky Music Shed
2.9 miles awayRestaurants
Baja Charlie's
1.2 miles awaySalmon Run Fish House
1.6 miles awayNudel
2.4 miles awayBetty's Pizza Shack
2.4 miles awayFin
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