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Laurel Convalescent Hospital
7509 N Laurel Ave, Fontana, CA 92336
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 822-8066Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Some residents experienced weight loss and health improvements following the facility's exercise and diet tips.
- Facility is described as beautifully decorated, with staff being kind and attentive to residents.
- Family members felt their loved ones were treated like family.
- A reviewer appreciated the caring nature of the Skilled Nursing Facility.
- Laurel Wellness received high praise for their energy, care, and support for both the resident and their family, making a short-term stay very positive.
- Rehabilitation services were highly recommended by a family member whose grandmother in law was able to walk again and return home thanks to the dedicated care and assurance from the staff.
- The facility was noted for its cleanliness and the nice demeanor of staff and caregivers. A resident was always presented clean and well-cared for.
Negative Reviews:
- Concerns were raised about the lack of individual care, including not providing lotion to patients who need it and neglecting basic hygiene needs.
- One review described the facility as small and accused the staff of being cruel and neglectful, leading to a terrible experience for their family member.
- The facility was criticized for being underkept, dirty, and stinky, with staff always behind on individual care.
- Several reviews mentioned a lack of professionalism and care from the staff, including not following through with required therapy and having a poor COVID protocol.
- Complaints about the facility's environment being too hot, lacking drinking water dispensers, and not facilitating communication between residents and their families.
- One reviewer expressed dissatisfaction with the "therapy" room, describing it as a joke and stating there was little to no therapy provided.
Mixed Reviews:
- While some reviews highlight the caring and attentive nature of the staff, others depict a lack of care and professionalism, leading to negative experiences for some residents and their families.
- The facility's environment and cleanliness received mixed feedback, with some praising its appearance and others criticizing its maintenance and hygiene standards.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 15, 1974
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $5655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-23 | 2021-12-16 | E | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2021-11-23 | 2021-12-16 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2021-11-23 | 2021-12-16 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-11-23 | 2021-12-16 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2021-11-23 | 2021-12-16 | E | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-11-23 | 2021-12-16 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-11-23 | 2021-12-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-05-15 | 2019-06-19 | E | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-05-15 | 2019-06-19 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-05-15 | 2019-06-19 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-05-15 | 2019-06-19 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-15 | 2019-06-19 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-05-15 | 2019-06-19 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-05-15 | 2019-06-19 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-05-15 | 2019-06-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-15 | 2019-06-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-18 | 2018-05-07 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-04-18 | 2018-05-07 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-04-18 | 2018-05-07 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-04-18 | 2018-05-07 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-04-18 | 2018-05-07 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-04-18 | 2018-05-07 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-18 | 2018-05-07 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-04-18 | 2018-05-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-04-18 | 2018-05-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-18 | 2018-05-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-09 | 2022-11-25 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-22 | 2022-09-07 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-08-22 | 2022-09-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-22 | 2022-09-07 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-08-09 | 2022-08-26 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-18 | 2021-12-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-11-18 | 2021-12-16 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-18 | 2021-12-16 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-11-18 | 2021-12-16 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-11-18 | 2021-12-16 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-18 | 2021-12-16 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-11-18 | 2021-12-16 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-18 | 2021-12-16 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2021-11-18 | 2021-12-16 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-18 | 2021-12-16 | F | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2021-11-18 | 2021-12-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-10-06 | 2022-10-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-22 | 2019-05-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-03-22 | 2019-05-01 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-22 | 2019-05-01 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-03-22 | 2019-05-01 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2019-03-22 | 2019-05-01 | J | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-03-22 | 2019-05-01 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2019-03-22 | 2019-05-01 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2019-03-22 | 2019-05-01 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2019-03-22 | 2019-05-01 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2019-03-22 | 2019-05-01 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-03-22 | 2019-05-01 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-03-22 | 2019-05-01 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2019-03-22 | 2019-05-01 | J | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-07 | 2021-05-09 | F | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-12-14 | 2021-01-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-11-19 | 2020-12-08 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-03-02 | 2018-03-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-03-02 | 2018-03-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-03-02 | 2018-03-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-03-02 | 2018-03-28 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-03-02 | 2018-03-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-03-02 | 2018-03-28 | D | Administration Deficiencies | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-03-22 | $21,393 |
| 2021-04-07 | $5,000 |
| 2021-07-26 | $650 |
| 2021-07-26 | $655 |
What is in the Neighborhood
- The closest city is Fontana which is 2.1 miles away and has a population of 207,460 (small city).
- The average income is $64,490, which is high compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 56
- Average Temperature: 71.3
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The median age is 29.5 years old, very low compared to other cities.
- 1.96% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 29.62% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 6% Black or African-American, 56% Hispanic or Latino, and 30% White.
- The crime rate is 4.49 per 100 people which is high compared to other cities.
- Violent Crime: 0.9 incidents per 100 people
- Property Crime: 1.85 incidents per 100 people
- Drug-Related Crime: 1.12 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stater Bros.
1.1 miles awaySmart & Final
1.3 miles awayEl Super
1.4 miles awayGrocery Outlet
1.5 miles awaySprouts Farmers Market
1.7 miles awayNone Found
None Found
Banks
Fontana Federal Credit Union
1.5 miles awayThinkwise Credit Union
1.5 miles awayArrowhead Credit Union
1.8 miles awayCitibank
1.8 miles awayChase
2.0 miles awayHospitals
Kaiser Permanente Fontana Medical Center
3.2 miles awayArrowhead Regional Medical Center
4.5 miles awayEdward G. Hirschman Burn Center
4.6 miles awayBallard Rehabilitation Hospital
5.0 miles awayCommunity Hospital of San Bernardino
5.3 miles awayPharmacies
Walgreens
2.4 miles awayCVS
4.1 miles awayDon's Drugs - Good Neighbor Pharmacy
5.8 miles awayCVS Pharmacy
8.1 miles awayCostco
8.2 miles awayDentists
Sierra Foothill Dentistry
1.4 miles awaySky Family Dental
1.6 miles awaySierra Pkwy Dental Care
1.9 miles awayLuna Family Dental
3.4 miles awayCherry Family Dentistry
4.4 miles awayParks
Fernandez Park
0.2 miles awayNorth Tamarind Park
0.7 miles awayTamarind Park
0.8 miles awayGabriella Park
1.2 miles awayJerry Eaves Park
1.2 miles awayNone Found
Shopping
Victoria Gardens
6.6 miles awayCarousel Mall
6.6 miles awayInland Center
6.9 miles awayOntario Mills
8.3 miles awayMoreno Valley Mall
14.6 miles awayCulture
The Steelworkers' Auditorium
1.7 miles awayCenter Stage Theater
1.7 miles awayArt Depot Gallery
1.8 miles awayCommunity Playhouse
3.6 miles awayGlen Helen Amphitheater
6.0 miles awayRestaurants
Denny's
1.1 miles awayBrother Kitchen
1.4 miles awayNorms
1.5 miles awayOlive Garden
1.5 miles awayFlame Broiler
1.5 miles awayGet exact pricing & check availability
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