Call for pricing and availability: (800) 780-8101
La Plata Center
1 Magnolia Drive, La Plata, MD 20646
Based on 36 reviews
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Services and Housing OptionsMemory Care, Nursing Home, Respite, Skilled Nursing, Rehabilitation
For Pricing & Availability(800) 780-8101
To Reach a Resident(301) 934-4001
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La Plata Center DescriptionWe strive to create a positive impact on our patients' lives through exceptional services and tenderhearted care. Discover the Complete Care experience at 1 Magnolia Drive in La Plata, Maryland - La Plata's premier destination for quality care. Situated a stone's throw away from hospitals and medical centers, our location offers unbeatable convenience! At La Plata's Complete Care, we ensure our residents' overall well-being through activities tailored to their individual mental, physical, social and spiritual needs. When you step into our building, we pledge to honor and prioritize your presence with the utmost dedication and respect.
Parent OrganizationLa Plata Center is a member of a larger group of communities called Genesis HealthCare
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AmenitiesLa Plata Center offers a variety of amenities for its guests. It has private suites, cafe/restaurant-style dining, lounges and guest areas, and courtyard gardens. It also offers cultural, educational, religious and social activities to enrich the experience of its guests. With all these amenities, La Plata Center provides an unforgettable stay for its guests.
ServicesLa Plata Center offers a wide range of services to meet the needs of its patients. Long-term care and short-term care are available, as well as physical, occupational, and speech therapies. Orthopedic rehab and audiology care are also offered, along with colostomy care, x-ray services, respiratory care, hospice services, palliative services, dementia services, dental services, podiatry care, psychiatric services, cardiac care, and more. The staff at La Plata Center are dedicated to providing quality care to all patients.
total parenteral nutrition
neurological care and rehabilitation
long term care
pharmaceutical delivery service
dietary and nutrition needs management
individual treatment plans
cultural, educational, religious and social activities
family dining room
mail and newspaper service
laundry facility on-site
individual climate control
24-hour emergency alert and response system
beauty salon / barber services
fireplace in living room
transitional care unit
computer with internet access
smoke free environment
alarm system to aid in the security of residents with cognitive deficits
fully air conditioned
comfortable common and lounge areas to gather with friends and family
Employee Reviews for Genesis HealthCare in La Plata, Maryland
1 out of 5 stars. Based on 1 reviewsEmployees who have worked for Genesis HealthCare in the La Plata, MD area have expressed dissatisfaction with their experience. They report that there are cliques among the higher-level positions, such as managers and HR, and that new employees are given shorter breaks than those who have been there for 10+ years. Employees have also reported that the longer they stay, the worse their treatment becomes. They recommend that new employees look for work elsewhere. There are no reported pros to working at Genesis HealthCare in La Plata, MD, only cons.
Employee Reviews for Genesis HealthCare
2.69 out of 5 stars. Based on 1000 reviewsOverall, employees have mixed feelings about working for Genesis HealthCare. While some employees appreciate the flexible hours, good pay, and friendly coworkers, others have experienced poor management, low pay, and lack of appreciation from the company. Employees have noted a lack of communication, leadership, and advancement opportunities, as well as a lack of support from senior management. Employees have also expressed concerns about the benefits, pay, and lack of holidays. Advice to management includes treating employees better, investing in new hires, and focusing on patient care rather than productivity.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 5 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 03/19/84 and is run by a for profit organization. It is a large-sized nursing community with 142 nursing beds. Currently, there are 125 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has not been given a health inspection within the last 2 years. The facility has also had 4 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 1 facility incidents reported in the last 3 years that resulted in a citation.
Staff RatingsThe nursing home known as The Complete Care At Laplata LLC. has been given a 1-star staff rating, the lowest possible. This nursing home falls into the bottom 40% of all facilities in terms of how many hours per day each resident has with a nursing aid. The number of hours is only slightly lower than the state average. In terms of LPN staffing hours per resident per day, this nursing home is in the top half of all facilities, but again, only slightly lower than the state average. The RN staffing hours per resident per day falls into the top half of all facilities and is once again only slightly lower than the average for the state. When it comes to licensed staffing hours per resident per day, this nursing home is lower than the state average but falls into the top half of all facilities. Finally, in terms of physical therapist staffing hours per resident per day, this nursing home falls into the bottom 30% of all facilities and has slightly lower numbers than the state average.
Covid DataThe nursing home is in the bottom half of facilities in terms of resident vaccination rate. The resident vaccination rate is lower than the state average. The nursing home has a resident vaccination rate of 88.9% which is less than the state's average of 90.7%. However, they are in the top 40% when it comes to staff vaccinations rates, with a 96.1% vaccinated staff-base; higher than the state average 95.2%. Though their covid booster rate falls into the bottom 30% of all facilities, coming in at 80.8%; it is still higher than some states' averages (i.e 87.5%).
Quality MeasuresThe nursing home is in the top 20% of facilities in terms of residents who received an antipsychotic medication. The residents who received an antipsychotic medication is lower than the state average. The nursing home is in the bottom half of facilities in terms of residents who lose too much weight. The residents who lose too much weight is slightly lower than the state average. The nursing home is in the bottom 20% of facilities in terms of residents given Pneumococcal vaccine. The residents given Pneumococcal vaccine is lower than the state average.
Emergency and Hospitalization Quality MeasuresThe nursing home known as The Complete Care At Laplata LLC is in the top 10% of facilities in terms of hospitalizations per 1000 days. Even though this number is slightly lower than the state average, it is nothing to scoff at. The nursing home is in the bottom 40% of facilities in terms of outpatient emergency department visits per 1000 days. However, their outpatient emergency department visits per 1000 days is only slightly higher than the state average. On a more positive note, The Complete Care At Laplata LLC is in the top half of all facilities in terms of short-stay residents who had outpatient emergency department visits. Additionally, their number for short stay residents who were rehospitalized after a nursing home admission is way lower than the state average, landing them comfortably in the top 20%.
The La Plata Area
Things to do in the Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
This place is absolutely a disappointment. Dirty, filthy, unprofessional. I took pictures of my mother's room. I went to my car for Clorox wipes to clean her bedside table/tray. Bathroom disgusting. Broken furniture. She was there for P/T. After 24 hours she hadn't had any. Encountered a nurse that had a degrading attitude, which at that point my mother called my husband to come get her. She had no sleep. My husband demanded a wheel chair which at that point he was told that she could not leave he informed them that he was taking her and he was going to leave with her no matter what the Fiasco began to unfold as he was told she had never really been admitted this is 48 hours after the fact and that they would have to do paperwork to admit her first so then they could discharged her this place is an absolute joke I proceeded with follow-up phone calls four of them asking to speak to a director director of nursing Etc, no one has bothered to call me back please beware of any of your family members that have to go into this place pay due diligence this is no joke this place should be shut down. So sad to think this County has this to offer it's community.
My mother was sent here after surgery and within three days she called me begging me to get her out because she feared for her life. Neglectful, surly nurses. Broken beds. Terrible food. Ridiculously restrictive visitation policy even for covid. I strongly suspect they have something to hide. Never let your relative end up here unless you're trying to get revenge on them. The only good thing I have to say is that the social worker was very helpful in getting her transferred to a better facility.
I'm not sure where all these positive reviews are coming from because this place is so neglectful. my mother has been laying in her waste all day. the won't answer my calls I tried to call the Director of Nursing and left a message. My mother's laundry got stolen and now they are shut down for visitors because one of the residents caught COVID.
The center has been doing a amazing job keeping the the COVID-19 cases to a minimum. I appreciate their dedication in caring for the residents. The Director holds weekly Zoom Meeting with resident family members to discuss center updates and address any and all concerns of family members with a positive and upbeat "can do" attitude. Thank you!
I walked into my mom today crying in bed by herself. She just had the Whipple procedure for pancreatic cancer and needed therapy. She tells me she hasn’t gotten any pain medicine or any of her regularly proscribed prescriptions since she has been there (yesterday) so they skipped her night medicines, morning, and afternoon. She has had a recent heart attack so she is on blood thinners, depression medicine, high blood pressure, diabetes, etc. they gave her NOTHING. The response when I brought it to their attention was that “she never asked for it” are you crazy??? She has been in pain since she got there when she was transported from the hospital and asked right when she arrived and this morning. Then they say they have not gotten the order in yet. My mom was throwing up this morning and severe diarrhea and they did nothing to comfort her emotionally. They gave her nausea medicine awhile after. They made her feel like just a number. She never once saw a doctor. These people are so unprofessional and rude. My mom kept saying please take me home please take me home. Needless to say i took her out today. This place smells like poop throughout the whole building, very run down. Beds are lopsided and like prison cells. When I rang to get the nurses attention on her caller button to tell them we need our discharge papers we waited 15 minutes no one came. We rang another time still no one came. So my assumption is it’s either broken or no one cares. Good thing she wasn’t having an emergency. No one welcomed my mom or told my mom how anything worked like how to get food, when to go to physical therapy, nothing. When I bring it to the attention of the manager she states.. “I’m sorry usually the whole team comes in to welcome you but we were all in a meeting...” yea ok. This place is a prison cell.
ZERO STARS!Do not send your family here what so ever.This place reeks of feces, vomit, and is not sanitary at all. The beds are 2ft apart separated by a curtain they look broken down and very uncomfortable. My mother was dropped off at this place by the hospital and was basically strip searched on the spot. Its now day 2 and she still has not received her life saving medication. she has been treated disrespectfully and neglected. She called me on the phone today in tears about how shes being treated and needed to leave because of how badly shes being treated. Do not believe the 5 star reviews of this place, They are false. We are taking my mother out of this place today whether they let us or not.
Hello my name is Cynthia the experience I have had here is wonderful the therapy is great the care is great and a special thanks to Laura in admission and the Ceo Bill and Marie of Director of nursing and Wanda social worker and Larry Director of Human Resources and the unit manger of A wing Jamie is outstanding whatever you need she is there to help you in anyway nurses is great the 11-7 nurse jay jay goes all the way out for his patients does his rounds to make sure you ok before his shift start.All the employees here is great special thanks to Pamela Lancaster for looking out for me .Well all I can say I love that nursing home and I will keep coming back to this nursing home
This is my grandmother's second visit at this place and I have NOTHING great to say. This place does not care for the elderly. My grandmother is currently in the hospital due to neglect. The nurses are so lazy and Everytime I went to visit my grandmother I had to tell nurses to give her a blanket, get her food and some more. This place does not have cameras so who knows what they're doing to people in there. My grandmother will not be returning to this place. There's a lady in the next room by my grandmother and she's always screaming "HELP ME" . The nurses just close her door and I even heard one of the nurses tease the woman saying "that's why nobody is coming to help you". This place needs to be investigated thoroughly. If I can give this place zero stars I would.
Terrible, absolutely terrible. The doctor that works there is terrible about making sure her patients have what they need, there aren’t enough nurses so my mom will sometimes sit in a diaper for over 2 hours without any help, the facility is falling apart, my mom has a broken bed that doesn’t lock, and due to her wheel chair not being able to lock she has fallen twice. Terrible place! Do not bring your family member here if you can help it.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2020-02-12||2020-03-10||C||Egress Deficiencies||Meet other general requirements.|
|2020-02-12||2020-03-10||D||Egress Deficiencies||Have correct number of accessible exits for each story.|
|2020-02-12||2020-03-10||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2020-02-12||2020-03-10||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2018-08-02||2018-09-14||D||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2018-08-02||2018-09-14||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2018-08-02||2018-09-14||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2018-08-02||2018-09-14||D||Miscellaneous Deficiencies||Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.|
|2018-08-02||2018-09-14||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.|
|2018-08-02||2018-09-14||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2017-03-28||2017-06-07||D||Egress Deficiencies||Have exits that are accessible at all times.|
|2017-03-28||2017-06-07||B||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2017-03-28||2017-06-07||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have power receptacles that are properly grounded.|
|2017-03-28||2017-06-07||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2020-01-30||D||D||Resident Rights Deficiencies||Keep residents' personal and medical records private and confidential.|
|2020-01-30||D||D||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2021-05-14||D||D||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2021-05-14||D||D||Resident Rights Deficiencies||Ensure that residents are fully informed and understand their health status, care and treatments.|
|2021-05-14||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2018-07-27||E||E||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2018-07-27||D||D||Resident Rights Deficiencies||Allow resident to participate in the development and implementation of his or her person-centered plan of care.|
|2018-07-27||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2018-07-27||D||D||Quality of Life and Care Deficiencies||Provide activities to meet all resident's needs.|
|2018-07-27||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2018-07-27||D||D||Pharmacy Service Deficiencies||Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.|
|2018-07-27||D||D||Administration Deficiencies||Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.|
|2018-07-27||D||D||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2018-07-27||E||E||Environmental Deficiencies||Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.|
|2019-10-21||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.|
|2019-10-21||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2017-04-11||D||D||Resident Rights Deficiencies||Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.|
|2017-04-11||D||D||Resident Rights Deficiencies||Reasonably accommodate the needs and preferences of each resident.|
|2017-04-11||B||B||Quality of Life and Care Deficiencies||Provide activities to meet the interests and needs of each resident.|
|2017-04-11||B||B||Environmental Deficiencies||Provide housekeeping and maintenance services.|
|2017-04-11||D||D||Resident Assessment and Care Planning Deficiencies||Conduct initial and periodic assessments of each resident's functional capacity.|
|2017-04-11||D||D||Resident Assessment and Care Planning Deficiencies||Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2017-04-11||E||E||Pharmacy Service Deficiencies||Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.|
|2017-04-11||D||D||Environmental Deficiencies||Have a program that investigates, controls and keeps infection from spreading.|
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