Kingston Of Vermilion

Many reviews highlight the exceptional care and rehabilitation services provided at Kingston, with numerous personal testimonies of recovery and satisfaction. Patients and residents have praised the therapy teams for their compassion, enthusiasm, and expertise, which have significantly contributed to their rehabilitation goals. The nursing staff is frequently described as accommodating and attentive, ensuring comfortable stays. The facility's cleanliness, led by diligent housekeeping, and the quality of food, especially the variety of soups and desserts, receive special mentions.

However, not all experiences have been positive. There are reports of neglect, such as ignored requests for assistance and unaddressed complaints leading to bed sores. Concerns about staff behavior, including rudeness and lack of professionalism, have been noted. Despite these criticisms, many reviews commend the facility for its community atmosphere, highlighting the strong bonds formed between residents, staff, and families. Activities like bingo and personalized care plans are appreciated aspects of the Kingston experience.

Employees, from various departments, express pride in their work and the supportive environment Kingston provides. The sense of community extends beyond professional duties, making it a place where staff members feel valued and residents feel at home. This sentiment is echoed in reviews from family members who have observed the care their loved ones receive, noting the cleanliness of the facility, the quality of care, and the peace of mind it brings them.

While there are isolated reports of dissatisfaction regarding staff behavior and the quality of care, the overwhelming majority of feedback is positive, emphasizing the facility's commitment to providing a nurturing and supportive environment for both residents and staff.